Up Director, genai & data solution architect global capability Jobs – 126 Open Jobs Today

Director, Automation & Technology Adoption
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- Azure
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- Full-time
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Axtria, Inc. —Noida, Uttar Pradesh
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Iris Software —Noida, Uttar Pradesh
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4448 -Associate Director- Implementation Engineering
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Director, Automation & Technology Adoption

MetLife -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Six Sigma Certification
PMP
Project management
Agile
AI
Financial acumen
Communication skills
Analytics

Full job description

Position Summary

The Director - Automation & Technology Adoption, will lead the technology-led transformation agenda for Insurance Operations at MGCC, acting as a strategic bridge across business operations, MGCC transformation functions, global technology teams and enterprise partners. This role is accountable for shaping and executing the multi-year transformation roadmap across core insurance operations domains such as Underwriting, Policy A

dministration,

Claims, Billing & Remittance etc.

Lead the enablement of

technology‑dri

ven transformation and partner closely with Insurance Operations leaders, product teams to re-imagine and translate enterprise strategy into scalable solutions.

Identify operational improvements, prioritize high-value interventions and deliver measurable improvements in stakeholder experience, productivity by using process r

e-engineering,

automation and design techniques.

Influence senior stakeholders, build strong business cases, govern complex programs and ensure benefits realization

post-implement

ation.

Work closely with operating teams and business stakeholders to identify overlaps and replication

opportunities,

onshore and offshore.

Ensure smooth adoption and act as change advocate helping leaders/teams adapt to new systems and processes.

This is a leadership role that will drive, inspire and guide a diverse team of professionals to support the optimized and

quality-centri

c delivery of solutions. This role will leverage technical expertise and project management skills to ensure outcomes within desired timelines.

Job

Responsibiliti

Define and own the multi-year technology transformation strategy and roadmap for Insurance Operations at MGCC, aligned to MetLife's New Frontier enterprise strategy and GBS priorities.
Assess current-state operations across people, process, technology and data to identify i

nefficiencies,

control gaps, customer pain points and modernization opportunities across end-to-end insurance value chains.

Drive process simplification and redesign using Lean, Six Sigma and design thinking principles before automating or digitizing workflows.
Deliver measurable improvements across stakeholder and customer experience.
Enhance risk and control

effectiveness,

focusing on quality and consistency of outcomes.

Deliver on efficiency commitments in partnership with Insurance Ops Leadership
Identify and resolve overlaps with onshore transformation initiatives, as well as identify replication opportunities onshore and offshore.
Drive change management and culture change by adhering to and evangelizing MetLife values and behaviors.
Champion adoption of AI and emerging technologies across Insurance Operations.

Experience (In Years)

15+ years of experience in operations and t

ransformation,

with proven outcomes.

Technical Skills

Understanding of insurance domain, including associated process, applications and platforms.
Hands-on familiarity with Power Apps, AI and automation tools, workflows and agile development methodologies /environments
Deep understanding of data and analytics
Financial acumen and experience in building business cases
Excellent

communication,

storytelling, stakeholder management and influencing capability, including

executive-leve

l presentations and decision support.

Relevant certifications such as PMP /AI/Lean Six Sigma / ITIL certifications

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

Soft Skills:-

Embody MetLife Values: Commercial mindset, Prioritize for Impact and Move with Speed and Discipline
Learning Agility
Influencing and change management

Enterprise Collaboration & Inclusive Leadership

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Apply Now

Refine Your Search

director, genai & data solution architect global capability jobs in up

Director, Automation & Technology Adoption

Associate Director - Senior Manager - Global CS Strategy Execution Office

Director of Data Science

Delivery Program Director

Director – Global Trade Development

Director – Partnerships (Data, API & AI Solutions)

Director - Delivery Excellence 3

Sports Director

Director - Operations

Director, AI Solutions

Director

Associate Director- Leadership and Management Delivery

Delivery Director - Data and Analytics 3

Director - Project Management

Director - R&D SalesIQ

Director, Engineering

4448 -Associate Director- Implementation Engineering

Program Director (DFS)

Associate Director

Director, Indian Degrees Online

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