Up Lead consultant – cloud platform engineer Jobs – 28 Open Jobs Today

SALESFORCE SERVICE CLOUD ENGINEER
Svitla Systems —Nowshera Murai, Uttar Pradesh
- Full-time
- Salesforce
- Communication skills
7d
Principal Consultant - Cloud & DevOps
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- DevOps
Sr Lead - SFDC Manufacturing Cloud
BirlaSoft —Noida, Uttar Pradesh
- Oracle
- Computer Science
- Sales
Lead Technical Consultant
Infinite Computer Solutions Ltd. —Noida, Uttar Pradesh
- Presentation skills
- Bachelor's degree
- Scripting
6d
Senior Principal Engineer - IT Systems Engineering
Marsh —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Consultant - Visualization
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Powerpoint
- Software troubleshooting
- Bachelor's degree
Sr. Engineer - DevOps 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Weekend availability
- Azure
- Computer Science
- Software troubleshooting
Quick apply
14d
Sr Consultant
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- AWS
- C++
4d
Lead Assistant Manager - Azure Data Engineer
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- DevOps
10d
Lead Support Engineer – D365 Finance & Operations
Zones —Noida, Uttar Pradesh
- Full-time
- Azure
- DevOps
- ERP systems
- Health insurance
- Life insurance
Quick apply
Principal GIS Consultant - GeoAI & Spatial Intelligence
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Engineering
- SQL
Senior AI Business Automation Engineer (NetSuite) - Technology IT
Signant Health —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- PMP
14d
Associate Director
Axtria, Inc. —Noida, Uttar Pradesh
- Azure
- AWS
- APIs
6d
Senior QA Engineer
VML/WPPEnterprise Solutions —Noida, Uttar Pradesh
- Salesforce
- AWS
- JavaScript
Quick apply
10d
Lead Business Analyst-Insurance/Reinsurance cat modeller
BirlaSoft —Noida, Uttar Pradesh
- Analytics
Senior Microsoft Infrastructure Engineer
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Professional Services Consultant
Thales —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Manager - Azure Data Engineer
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- DevOps
10d
Consultant - Data Scientist
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
Quick apply
Operations Support Engineer
VML/WPPEnterprise Solutions —Noida, Uttar Pradesh
- Full-time
- Remote
- Customer service
- Salesforce
- Windows
Quick apply
10d

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SALESFORCE SERVICE CLOUD ENGINEER

Svitla Systems -
Nowshera Murai, Uttar Pradesh

Apply Now

Job details

Full-time
7 days ago

Qualifications

Knowledge management
Salesforce
Solution architecture
Communication skills

Full job description

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SALESFORCE SERVICE CLOUD ENGINEER

Apply Now

COUNTRY

Argentina, Mexico

FORMAT

Remote

Svitla Systems Inc. is looking for a Salesforce Service Cloud Engineer for a full-time position on a 3-month project (40 hours per week) in Argentina/Mexico. Our client is a workforce management and payroll solutions provider that enables organizations to hire, manage, and pay employees worldwide.

REQUIREMENTS

Strong experience with Salesforce Service Cloud.
Experience supporting Salesforce implementations, migrations, cutovers, and production go-lives.
Understanding of Salesforce administration and configuration.
Knowledge of Salesforce Knowledge Management.
Ability to understand and evaluate Salesforce solution architecture and integrations.
Understanding deliverables vs. shortfalls against the SoW and raising them to Clarity and the Project Lead.
Experience working with third-party implementation partners or vendors.
Ability to review project deliverables against Statements of Work and identify delivery gaps.
Expertise in defining operational processes, ownership models, and RACI matrices.
Strong troubleshooting, incident management, and user-support capabilities.
Experience creating platform roadmaps and delivering post-go-live enhancements.
Ability to assess technical candidates through interviews and practical exercises.
Strong documentation, onboarding, and knowledge-transfer skills.
Excellent stakeholder management and communication skills.

NICE TO HAVE

Salesforce Administrator certification.
Salesforce Service Cloud Consultant certification.
Experience operating as a Salesforce Lead Administrator, Service Cloud Lead, or Salesforce Product Owner.
Understanding the transition of Salesforce platforms from implementation projects into business-as-usual operations.
Experience working across multiple business units and cross-functional project teams.
Familiarity with service management processes and SLA-based support environments.

RESPONSIBILITIES

Perform as a Salesforce Subject Matter Expert on Service Cloud.
Partner with 3rd party vendor to understand the architecture of the delivered solution.
Create RACI across Operations for the in-life operation of Salesforce Service Cloud.
Provide the go-live for the Knowledge Management feature in Salesforce.
Support the hiring process by conducting practical assessments and technical interviews for candidates for the Service Cloud Lead role.
Provide SME support to the project team on the migration project, before, during, and after cutover, including working with the cross-company project team and SME's.
Provide early-stage orientation to perm hires as they begin in the role, covering the migration project, the service cloud instance, and an early view of the life roadmap to-do items.
Assist in advisory and configuration support related to Service Cloud implementation activities with Clarity.
Participate in Specific involvement at the 2nd stage of the hiring process to evaluate candidates' technical and hands-on capabilities.
Provide day-to-day support for the 3rd-party vendor to ensure deployments run as smoothly as possible. Post-deployment de facto Lead Admin with responsibility for roadmap creation, fast follow feature delivery, and in-life ticket resolution for users.
Create a playbook and induction content for a new hire. Familiarization with the live setup alongside support for understanding the new hire and the team.

Criteria for Success

Candidates were assessed and consistently scored, and insights were fed into the overall hiring process and the decisions to make offers.
Continuation of the rollout and fast-follow capabilities. Ticket responses within agreed SLA and handover to perm hire.
New hire onboarded, and full handover took place with full knowledge transfer.
The project can be closed with full appreciation and approval of all deliverables and any gaps in required functionality.

WE OFFER

US and EU projects based on advanced technologies.
Competitive compensation based on skills and experience.
Flexibility in workspace, either remote or our welcoming office.
Bonuses for article writing, public talks, and other activities.
Free tech webinars and meetups organized by Svitla.
Regular corporate online activities.
Awesome team, friendly and supportive community!

ABOUT SVITLA

Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients — from innovative start-ups to Fortune 500 companies.

Our success is built on partnership. By integrating seamlessly with clients’ teams, we create lasting collaborations that drive real results.

We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth.

Svitla is proud to be an equal opportunity employer. All qualified applicants will receive consideration for cooperation without regard to age, gender identity, sexual orientation, religion, race, color, national origin, disability, or any other characteristic protected by applicable law.

Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world.

Together, we are coding a brighter tomorrow — and living it.

Join us!

LET'S MEET IN PERSON

Anastasia Tkachenko

RECRUITER

Email:

[email protected]

LinkedIn:

Anastasia Tkachenko

Apply Now

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lead consultant – cloud platform engineer jobs in up

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Anastasia Tkachenko

RECRUITER

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