Virar Mumbai Maharashtra Desktop support Jobs – 2 Open Jobs Today

Desktop Support Engineer
EnFuse Solutions Pvt Ltd —Mira Road, Thane, Maharashtra
- ₹18,000 - ₹29,000 a month
- Full-time
- Microsoft Access
- Software troubleshooting
- Windows
Quick apply
13d
IT Associate
Enfuse Solutions —Mira Road, Mumbai, Maharashtra
- Microsoft Access
- Software troubleshooting
- Windows

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Desktop Support Engineer

EnFuse Solutions Pvt Ltd -
Mira Road, Thane, Maharashtra

Quick apply

Job details

Full-time
₹18,000 - ₹29,000 a month
13 days ago

Benefits

Provident Fund

Qualifications

Microsoft Access
Software troubleshooting
Windows
IT support
Communication skills
Help desk

Full job description

Dear,

We have an opportunity for an IT & NW Support Engineer Profile, details are below:

Note- If you’re interested, please revert back as an acknowledgment so we can proceed further with the process. Kindly note that the interview will be conducted face-to-face.

Role: IT & NW Support Engineer

Work Location: Mira Road

Company Website: https://www.enfuse-solutions.com/

About EnFuse: EnFuse is on a mission to help its clients transform their businesses into genuinely digital-driven enterprises. With more than 25 years of cumulative experience in digital transformation, EnFuse empowers its clients to take advantage of data-intensive business processes. We offer a broad range of digital services and integrated solutions across Enterprise Data Management, eCommerce & Web Operations, Analytics & Competitive Intelligence, and Business Support Processes. With domain expertise and cutting-edge technology, we enable our clients to reap the best out of digital transformation to overcome their essential cost reduction challenges and create more value for businesses.

About the Role:
We are looking for a motivated and enthusiastic IT & NW Support Engineer to join our team. In this role, you will be responsible for providing day-to-day technical support to end users, troubleshooting hardware, software, and network issues, and contributing to the smooth delivery of IT services.

Key Responsibilities:

● Act as the first point of contact for IT-related queries, ensuring timely resolution of issues related to hardware, software, and networking

● Set up, configure and troubleshoot issues related to laptops/desktops, network equipment, Operating systems and software applications, user ID & access management, email accounts and any other issues related to all IT equipment

● Maintain system and network uptime proactively and independently

● Maintain appropriate documentation and MIS reports

● Align the service delivery with the process compliance requirements of the IT Departments as well as the Organisation

Required Skills & Qualifications:

● Minimum 2-3 years of experience in an IT support/helpdesk environment

● Well versed with Operating systems(primarily Windows 10 and above), hardware and networking technologies

● Having worked with any of the Enterprise collaboration suites (preferably Google Workspace), Microsoft 365 or Zoho Suites

● Having worked with any of the Endpoint protection suites (Sophos preferred), security tools, and routine system maintenance.

● Strong technical troubleshooting and business problem solving skills with customer-focussed approach

● Excellent communication skills with the ability to convey technical information clearly

● Flexible for varying shifts and willingness to learn, adapt, and contribute as a team player

● Any relevant certifications will be advantageous

Pay: ₹18,000.00 - ₹29,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

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