Agarpara Kolkata West Bengal Customer care specialist Jobs – 10 Open Jobs Today

Specialist - Customer Care - Collections 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Clinical Sales Specialist– Novocastra, Kolkata
Leica Biosystems —Kolkata, West Bengal
- Full-time
- Remote
- Software troubleshooting
- English
- Microsoft Office
- Paid time off
4d
Accounts Executive - AR Specialist
Mindshaft Media Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Sales Specialist
3M —Kolkata, West Bengal
- Full-time
Specialist - Global Trade System
Linde —Kolkata, West Bengal
- Analysis skills
- Business Administration
- Communication skills
11d
Sales Accounts Specialist
ZEISS Group —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Senior Sales Engineer
Ingersoll Rand —Kolkata, West Bengal
- Sales
- Salesforce
- English
7d
EY - GDS Consulting - AIA - Agentic AI Engineer - Manager
EY —Kolkata, West Bengal
- Azure
- Oracle
- Master's degree
Sales Engineer (East | Kolkata)
Leviat —Kolkata, West Bengal
- Full-time
- Sales
- Health insurance
Quick apply
Senior Software Engineer
YipitData (Alternative) —Kolkata, West Bengal
- Remote
- Azure
- Computer Science
- ERP systems
- Paid time off

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Specialist - Customer Care - Collections 4B

Genpact India Pvt. Ltd. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Bachelor's degree
Business Administration
BA
Information Technology

Full job description

Specialist - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Analyze collection data to identify trends and develop strategies that improve collection efficiency and reduce outstanding debts. Monitor payment transactions to detect delinquent accounts and take timely action to minimize risk. Communicate with customers to resolve payment discrepancies and negotiate payment arrangements professionally and empathetically. Implement and adhere to collection policies and procedures in compliance with regulatory and organizational standards. Collaborate with internal teams to streamline collection workflows and enhance overall operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow

Required Skills

Order to Cash (OTC)

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer care specialist jobs in agarpara kolkata west bengal

Specialist - Customer Care - Collections 4B

Clinical Sales Specialist– Novocastra, Kolkata

Accounts Executive - AR Specialist

Sales Specialist

Specialist - Global Trade System

Sales Accounts Specialist

Senior Sales Engineer

EY - GDS Consulting - AIA - Agentic AI Engineer - Manager

Sales Engineer (East | Kolkata)

Senior Software Engineer

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