Bengaluru Karnataka Front desk manager Jobs – 63 Open Jobs Today

Asst Mgr Guest Relations
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2h
Relationship Manager-Front Desk
Motherhood Hospital, Sarjapur —Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Paid sick time
Quick apply
Hotel Spa Manager
MEGHAVI WELLNESS PRIVATE LIMITED —Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
- Flexible schedule
Quick apply
Front Desk Manager
Game Theory India —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
5d
Front Office Manager
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- No experience needed
- 12th Pass
- Front desk
Assistant Front Office Manager
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Front Desk Manager
Hilton —Bengaluru, Karnataka
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
14d
Assistant Manager Front Office
Radisson Hotel Group —Bengaluru, Karnataka
- Full-time
- Customer service
- Front desk
- Training & development
Quick apply
12d
Assistant Manager- Admin
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
5d
Front Desk Executive
Convobox —Bengaluru, Karnataka
- ₹30,000 - ₹45,000 a month
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
Front Desk Manager
Keshi Enterprises —Richmond Town, Bengaluru, Karnataka
- Up to ₹35,000 a month
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
4d
Overnight Shift Hotel Receptionist
SEASONS SUITES —Koramangala, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Overnight shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Front Office Manager
Hyatt House Bangalore Devanahalli —Bengaluru, Karnataka
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
8d
Studio Manager
Cultfit —Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
2d
Guest Relations Assistant Manager - The Hoxton Bengaluru City
Ennismore —Bengaluru, Karnataka
- Full-time
- Front desk
- Restaurant
Quick apply
FRONT OFFICE MANAGER
Holiday Inn Express —Bengaluru, Karnataka
- English
- Bachelor's degree
- Guest services
Asst Mgr-Front Office
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Manager - Guest Relation
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Sports Community Manager
CoPlay (Powered by Hsquare Sports Pvt Ltd.) —Bengaluru, Karnataka
- Up to ₹3,80,000 a year
- Google Suite
- Bachelor's degree
- Communication skills
- Health insurance
Quick apply
Front Desk Executive
The Indian Garage Co —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Quick apply

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Asst Mgr Guest Relations

Marriott International, Inc -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26111973
Job CategoryRooms & Guest Services Operations
LocationSurvey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in bengaluru karnataka

Asst Mgr Guest Relations

Relationship Manager-Front Desk

Hotel Spa Manager

Front Desk Manager

Front Office Manager

Assistant Front Office Manager

Front Desk Manager

Assistant Manager Front Office

Assistant Manager- Admin

Front Desk Executive

Front Desk Manager

Overnight Shift Hotel Receptionist

Front Office Manager

Studio Manager

Guest Relations Assistant Manager - The Hoxton Bengaluru City

FRONT OFFICE MANAGER

Asst Mgr-Front Office

Assistant Manager - Guest Relation

Sports Community Manager

Front Desk Executive

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