Chandigarh Customer success specialist Jobs – 8 Open Jobs Today

CRO specialist
Re'equil India Private Limited —Chandigarh, Chandigarh
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
- Paid time off
- Paid sick time
Quick apply
Lead Generation Specialist / Inside Sales Executive
Bridging Technologies —Chandigarh
- ₹35,000 - ₹63,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Food provided
Quick apply
Customer Success Specialist
MarketXY —Chandigarh, Chandigarh
- ₹25,000 - ₹1,00,000 a month
- Full-time
- Sales
- English
- In-person
Quick apply
Fulfilment Integration Specialist
IKEA —Chandigarh
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
3d
Outbound Demand Generation Specialist
ExtraaEdge —Chandigarh
- Full-time
- Sales
- English
- Bachelor's degree
IKEA Business Specialist
IKEA —Chandigarh
- Full-time
- Sales
3d
M4720: Account Executive-17
FedEx AMEA —Chandigarh, Chandigarh
- Full-time
- Presentation skills
- Computer networking
- Communication skills
1d
Senior Manager PHI
MSD —Chandigarh, Chandigarh
- Full-time
- Up to 50% travel
- Sales
- Master's degree
1d

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Lead Generation Specialist / Inside Sales Executive
Bridging Technologies —Chandigarh
Stay informed about international market trends, industry developments, and competitor offerings. The ideal candidate will be responsible for engaging with…
₹35,000 - ₹63,000 a month
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CRO specialist

Re'equil India Private Limited
Chandigarh, Chandigarh

Quick apply

Job details

Permanent | Full-time
₹50,000 - ₹60,000 a month

Benefits

Provident Fund
Leave encashment
Paid time off
Paid sick time

Qualifications

Pricing
Microsoft Excel
E-Commerce
Analysis skills
Conversion optimisation
User research
A/B testing

Full job description

Role Overview

The Product Manager – Growth & E-commerce will own the end-to-end product experience across Re'equil's digital commerce ecosystem, including both D2C and Wholesale platforms. The role will focus on driving business growth through product strategy, conversion optimization, customer retention, loyalty programs, pricing initiatives, and platform enhancements. Working closely with engineering, design, marketing, and business teams, this role will ensure a seamless and high-performing customer experience while delivering measurable business impact.

Key Responsibilities Product Strategy & Ownership

Co-own the end-to-end product experience across web and mobile platforms.
Define product vision, priorities, and roadmap aligned with business objectives along with the Growth lead. Plan product initiatives focused on growth, conversion, retention, and customer experience.
Drive strategic improvements across checkout, loyalty, and key customer journey touchpoints.

User Research & Product Discovery

Conduct user research, usability testing, UX audits, and customer behavior analysis.
Identify customer pain points and opportunities across the digital purchase journey.
Translate user insights into product requirements, experiments, and growth initiatives.
Partner with stakeholders to prioritize opportunities based on customer and business impact.

Conversion Rate Optimization (CRO) & Funnel Management

Own and optimize the complete purchase funnel, including:
Product Discovery
Add-to-Cart
Slide Cart
Checkout
Post-Purchase Experience
Design and execute A/B tests and experimentation programs.
Improve conversion rates, average order value (AOV), repeat purchase rates, and customer lifetime value (CLTV).

Loyalty & Retention Programs

Own the product strategy and execution of loyalty and retention initiatives.
Enhance customer engagement through rewards, incentives, and personalized experiences.
Monitor and improve key retention and repeat purchase metrics.

Wholesale Platform & Pricing Management

Manage the wholesale platform end-to-end, including user experience, functionality, and performance.
Oversee pricing structures, offers, discount logic, and promotional configurations across D2C and wholesale channels.
Ensure pricing and promotional strategies align with overall business goals and channel requirements.
Continuously optimize platform usability and operational efficiency.

Product Delivery & Platform Integrations

Lead evaluation, implementation, and optimization of third-party tools and integrations.
Manage integrations such as shoppable content solutions, cart optimization tools, loyalty platforms, and other commerce technologies.
Collaborate with engineering teams and external vendors to ensure successful implementation and performance.

Analytics & Growth Optimization

Define, monitor, and improve key business and product metrics including:
Conversion Rate
Funnel Performance
Customer Retention
Repeat Purchase Rate
Average Order Value (AOV)
ROAS
Customer Lifetime Value (CLTV)
Utilize tools such as GA4, Shopify Analytics, Looker Studio, Microsoft Clarity, and other analytics platforms to drive decision-making.
Generate actionable insights and recommendations for business growth.

Cross-Functional Collaboration

Partner closely with Design, Engineering, Marketing, Growth, Operations, and Leadership teams.
Align stakeholders on product priorities, timelines, dependencies, and success metrics.
Communicate product performance, experiment outcomes, and strategic recommendations to leadership.

Product Quality & Continuous Improvement

Establish product quality standards and best practices.
Ensure platform scalability, usability, and long-term sustainability.
Promote a culture of experimentation, learning, and continuous improvement.
Drive ongoing enhancements to improve customer experience and business performance.

Success Metrics

Website Conversion Rate
Checkout Conversion Rate
Average Order Value (AOV)
Repeat Purchase Rate
Customer Retention Rate
Loyalty Program Engagement
Customer Lifetime Value (CLTV)
Funnel Drop-off Reduction
Wholesale Platform Adoption & Performance
Revenue Contribution from Product Initiatives

This structure follows the same clear and ownership-driven format generally used in Re'equil JDs, with responsibilities grouped into strategic business outcomes rather than activity-based tasks.

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in chandigarh

CRO specialist

Lead Generation Specialist / Inside Sales Executive

Customer Success Specialist

Fulfilment Integration Specialist

Outbound Demand Generation Specialist

IKEA Business Specialist

M4720: Account Executive-17

Senior Manager PHI

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