Chennai Tamil Nadu Senior information technology specialist Jobs – 123 Open Jobs Today

Vice President- Operations Leader
Barclays —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
Sr. Specialist - Process Analytics - SCM 4C
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- English
Quick apply
6d
Senior Mainframe Technical Specialist - Cobol, DB2, VSAM, JCL, CICS
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Analysis skills
- Communication skills
13d
Senior Associate-Proposal Writer / Proposal Management Specialist
Cognizant —Chennai, Tamil Nadu
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Senior Scrum Master - SAFe Agile
Aspire Systems —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
14d
Senior Technical Specialist
HCLTech —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
10d
Consulting-Marketing Ops-Operations Vice President
Deloitte —Chennai, Tamil Nadu
- Salesforce
- Research
- Master's degree
Senior Technical Communications Specialist
Munyongo —Chennai, Tamil Nadu
- Online application
- Hybrid work
- English
- Project management
- APIs
Senior Director - Architecture & Interior Design Management
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- PMP
- Master's degree
- Project management
Performance Testing with Automation II Senior
EY —Chennai, Tamil Nadu
- Java
- AWS
- Analysis skills
- Health insurance
IT Services Specialist
Genesys —Chennai, Tamil Nadu
- Online application
- Azure
- Software troubleshooting
- Customer service
WFM (UKG Pro/ Kronos / Boomi) - Senior
EY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Health insurance
SuccessFactors - Employee Central (EC) Consultant - Senior
EY —Chennai, Tamil Nadu
- AWS
- Analysis skills
- Recruiting
- Health insurance
Job Posting Title Lead Logistics Customer Experience & Operations Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Senior Technical Support Specialist-AdTech
Equativ —Chennai, Tamil Nadu
- Hybrid work
- Customer service
- English
- SQL
Quick apply
Sr. Specialist - F&A - R2R 4C
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
Associate Specialist, Algorithm Research & Development
KLA —Chennai, Tamil Nadu
- Full-time
- Research
- Master's degree
- Bachelor's degree
QA Analyst
Barclays —Chennai, Tamil Nadu
- English
- Financial services
- Communication skills
10d
Systems Integration Specialist
NTT Ltd —Chennai, Tamil Nadu
- Weekend availability
- Leadership
- Communication skills
Senior Specialist - HR
R1 RCM, Inc. —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Vice President- Operations Leader

Barclays -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent

Qualifications

Customer service
Microsoft Office
Master's degree
Six Sigma
Bachelor's degree
Financial services
MBA
Banking
Negotiation

Full job description

Date live: 09/02/2026

Business Area: India COO Customer Care BUK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000123906

Step into the role of a Vice President- Operations Leader. At Barclays, we’re more than a bank we’re a force for progress and help craft innovative solutions. You will be running an operations unit within BGSC, across cities and sites, managing process performance in line with agreed SLA and targets. You will be driving a culture of continuous improvement and maintaining effective working relationships with key stakeholders within BGSC and related customer business areas.

To be successful as a Vice President- Operations Leader, you should have experience with:

Familiar with MS Office and able to use the desktop computer, Proficient in using various communications channels. Graduate in any discipline.
Preferably a MBA/ PGDBM from a reputed institute 9–14 years of work experience with at least at a senior managerial level of leading large teams across multiple processes.
Should have exposure on Customer Service. Experience with leading Financial Services BPOs/Large BPO setup is desirable.
Excellent track record during past work experience; Stability in previous roles.
Should be flexible for any shifts and work on Indian holidays.

Some other highly valued skills may include:

Should be well versed with Quality, Lean, Six Sigma methodology.
Should know about RPA and hands on experience on leading robotic projects.
Familiarity with BUK Operations and aligned functions under its remit.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Chennai office.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior information technology specialist jobs in chennai tamil nadu

Vice President- Operations Leader

Sr. Specialist - Process Analytics - SCM 4C

Senior Mainframe Technical Specialist - Cobol, DB2, VSAM, JCL, CICS

Senior Associate-Proposal Writer / Proposal Management Specialist

Senior Scrum Master - SAFe Agile

Senior Technical Specialist

Consulting-Marketing Ops-Operations Vice President

Senior Technical Communications Specialist

Senior Director - Architecture & Interior Design Management

Performance Testing with Automation II Senior

IT Services Specialist

WFM (UKG Pro/ Kronos / Boomi) - Senior

SuccessFactors - Employee Central (EC) Consultant - Senior

Job Posting Title Lead Logistics Customer Experience & Operations Senior Specialist

Senior Technical Support Specialist-AdTech

Sr. Specialist - F&A - R2R 4C

Associate Specialist, Algorithm Research & Development

QA Analyst

Systems Integration Specialist

Senior Specialist - HR

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