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Customer Support Associate
Bagchi Technology Solutions —Durgapur, West Bengal
- From ₹15,000 a month
- Full-time
- Hybrid work
- Sales
- English
- Master's degree
- Paid time off
- Work from home
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Customer Support Associate

Bagchi Technology Solutions
Durgapur, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹15,000 a month

Benefits

Paid time off
Work from home
Paid sick time

Qualifications

Sales
English
Master's degree
Bachelor's degree
Customer support
Outbound voice
Communication skills

Full job description

Hiring: Customer Support Executive (Voice Process)

Location: Durgapur, West Bengal
Positions Open: 10

Experience: 1 year above on sales campaign.

Work Mode: Hybrid (Work From Home + Office Visit if Required)
Shift: US Shift

Job Responsibilities

Handle customer support calls professionally.
Have experience at International outbound voice process on sales campaign over 1 year.
Can be flexible with processes that organisation will provide to Associates.
Communicate effectively with customers in English.
Maintain high-quality customer service standards.
Follow process guidelines and achieve performance targets.
Work on Saturdays if business requirements demand.Eligibility Criteria
Good English communication skills (spoken and written).
Must be based in Durgapur, West Bengal.
Own a laptop or desktop with a stable internet connection.
Have a good-quality noise-cancellation headset.
Comfortable working in US shifts.
Flexible to work from home and visit the office when required.
Self-motivated and performance-driven.

Compensation

Commission-Based Opportunity for Incentives.
Earnings will be based on performance and USD-to-INR commission conversion.
High performers can earn significantly based on productivity and results.

Preferred Candidates

Prior experience in customer support, telecalling, BPO, or international voice processes.
Freshers with excellent communication skills may also apply.

Apply Now: Through email ID: [email protected]

Through WhatsApp: +91 9126043055

Interested candidates from Durgapur can send their:

Updated Resume
Contact Number
Current Location
Voice Introduction (Optional)

Limited openings available – only 10 positions.

Pay: From ₹15,000.00 per month

Benefits:

Paid sick time
Paid time off

Work Location: Hybrid remote in Durgapur, West Bengal (Durgapur)

Quick apply

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Customer Support Associate

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