Faridabad Haryana Deloitte Jobs – 65 Open Jobs Today

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

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We are looking for candidates with the following expertise:

Working understanding of ITIL processes, Dynatrace, and ServiceNow.
Support application operations, monitoring, and incident management activities in a 24x7 support environment.
Monitor application performance using Dynatrace and assist in identifying, troubleshooting, and resolving issues.
Work with Java-based applications and microservices under the guidance of senior team members.
Perform testing, debugging, and validation to ensure application stability and performance.
Provide application support, including issue analysis, defect resolution, and routine maintenance activities.
Analyze logs, identify root causes, and escalate complex issues when required.
Collaborate with cross-functional teams to ensure smooth service delivery and operational excellence.
Participate in incident, problem, and change management processes aligned with ITIL best practices.
Stay informed about emerging technologies, industry trends, and best practices in application support and software development.

Key skills required

Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.

1–3 years of experience in software development, application support, production support, or operations roles.
Basic understanding of ITIL processes and IT service management concepts.
Working knowledge of Java and J2EE technologies such as Servlets, JSP, JDBC, JMS, JPA, JavaScript, and jQuery.
Understanding of web services and APIs, including REST, SOAP, JSON, and XML.
Basic knowledge of SQL and database concepts.
Familiarity with monitoring and ITSM tools such as Dynatrace and ServiceNow.
Good troubleshooting and debugging skills with the ability to investigate and resolve application issues.
Strong analytical and problem-solving skills with attention to detail.
Good verbal and written communication skills.
Ability to work effectively both independently and collaboratively in a fast-paced environment.
Flexible to work in a hybrid setup, including 24x7 rotational shifts from the Gurgaon client office as required to support operations.

Preferred Skills

Exposure to microservices architecture and cloud-based applications.
Understanding of ITIL service management principles.
Experience working in application support, production support, or operations environments.
Knowledge of incident, problem, and change management processes.
Experience supporting critical business applications in a 24x7 operational setup.
Shift Requirement: 24x7 Rotational Shifts as per business requirements.

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