Faridabad Sector 12 Faridabad Haryana Customer care specialist Jobs – 42 Open Jobs Today

Specialist Customer Care
Barclays —Noida, Uttar Pradesh
- Customer service
- Administrative experience
- Conflict management
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
PA/PD - Risk Management Support Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Accounts Payable Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Communication skills
Customer Retention Specialist
Hobit Technology Pvt.Ltd. —Faridabad, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
12h
Payroll Associate II (US Payroll)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
11d
Factory Squad Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- English
Specialist, Information Security
Pearson —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
13d
Senior QA engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
Transfer Pricing Senior Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Adaptive Planning Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Transfer Pricing Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Specialist REMOTE
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
5d
Unit Manager - Operations
MetLife —Noida, Uttar Pradesh
- Full-time
- Nursing
- Medicine
- Doctoral degree
Applications Development Module Lead
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- Master's degree
Inside Sales Specialist
EBIZ Solution Pvt. Ltd. —Noida, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- Hybrid work
- Sales
- English
- Communication skills
- Paid time off
Quick apply
10d
SAP FICO Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- SQL
- Accounting
- APIs
Medical Annotation Specialist
Macgence —Noida, Uttar Pradesh
- Full-time
- Anatomy knowledge
- Research
- Bachelor's degree
- Health insurance
Senior Quality Assurance Engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- JavaScript
- APIs
- Agile
- Health insurance
6d
Contact Center Specialist
Ameriprise Financial —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
- Work from home
12d

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Specialist Customer Care

Barclays -
Noida, Uttar Pradesh

Apply Now

Job details

Permanent

Qualifications

Customer service
Administrative experience
Conflict management
Communication skills
Banking

Full job description

Date live: 07/27/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000070393

Embark on a transformative journey as Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care.

Key critical skills required for this role include:

The ideal candidate will have excellent communication skills, a problem solving mindset, and a strong commitment to resolving complaints in a professional and timely manner.
Proven experience in Customer service role in voice or back office process.
Conflict resolution skills and the ability to handle difficult or emotional conversations.
Experience in analyzing workflows, optimizing procedures and delivering high quality service.

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Noida/ Gurugram.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer care specialist jobs in faridabad sector 12 faridabad haryana

Specialist Customer Care

Specialist - HRO - Payroll & Benefits 4A

PA/PD - Risk Management Support Specialist

Accounts Payable Specialist

Customer Retention Specialist

Payroll Associate II (US Payroll)

Factory Squad Specialist

Specialist, Information Security

Senior QA engineer

Transfer Pricing Senior Specialist

Adaptive Planning Specialist

Transfer Pricing Specialist

Data Specialist REMOTE

Unit Manager - Operations

Applications Development Module Lead

Inside Sales Specialist

SAP FICO Specialist

Medical Annotation Specialist

Senior Quality Assurance Engineer

Contact Center Specialist

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