Frazertown Karnataka Associate devops support engineer Jobs – 344 Open Jobs Today

Associate DevOps Support Engineer
Copado —Bengaluru, Karnataka
- Full-time
- Computer Science
- Salesforce
- DevOps
- Flexible schedule
Quick apply
Engineer - DevOps 4A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
13d
AWS DevOps Engineer
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- AWS
- Health insurance
Lead- Data Solutions and Analytics- Support
Kenvue —Bengaluru, Karnataka
- Night shift
- Hybrid work
- Azure
- Management
- Computer Science
IN_Senior Associate_DevOps Engineer_GCC_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Azure
- Engineering
- Master's degree
IT Analyst Applications (AWS Cloud Engineer )
Caterpillar —Bengaluru, Karnataka
- Full-time
- Azure
- Customer service
- DevOps
12d
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- AWS
Linux Administrator + DevSecOps Engineer
Bosch Group —Bengaluru, Karnataka
- Full-time
- Scripting
- Computer networking
- Linux
Quick apply
App Dev & Support Engineer II
Conduent Business Services India LLP —Bengaluru, Karnataka
- Email
- Azure
- DevOps
- Scripting
Senior Cloud Engineer - DevOps & DevSecOps
BETSOL —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
Quick apply
DevOps Engineer ( VMware vSphere/ESXi )
Arctic Wolf —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- Windows
- Paid holidays
- Health insurance
DevOps Engineer (3–4 Years Experience)
Blute Technologies Pvt. Ltd. —Bengaluru, Karnataka
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
5d
Senior DevOps Engineer
London Stock Exchange Group —Bengaluru, Karnataka
- Weekend availability
- English
- AWS
- Scripting
- Health insurance
Technology Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- IT
Associate Engineer - Digital Technology
United Airlines —Bengaluru, Karnataka
- Full-time
- Remote
- DevOps
- Java
- Databases
- Health insurance
12d
Associate Platform Engineer (SRE)
Amtech Software —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- AWS
6h
App Dev & Support Engineer III
Conduent Business Services India LLP —Bengaluru, Karnataka
- Email
- Azure
- DevOps
- Agile
4d
IN_Senior Associate_DevOps_Application Technology_ Advisory _Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Civil engineering
- Azure
- Computer Science
Cloud Engineer (SRE- Azure)
Eurofins GSC IT DC —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Associate Principal SDET ( Performance Engineer)
Saviynt —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply

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Associate DevOps Support Engineer

Copado -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Computer Science
XML
Salesforce
DevOps
Git
English
Technical support
Application development
SQL
Analysis skills
Bachelor's degree
Version control systems
APIs
B.E.
Phone etiquette
SaaS
AI
Communication skills
Information Technology

Full job description

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human’s ability to orchestrate business application development in the agentic age to drive digital transformation for 1,500+ of the most innovative brands on the planet — from Coca-Cola to T-Mobile to Volkswagen. Our agentic platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. We operate in a dynamic and competitive industry and our consistent growth reflects our continued commitment to innovation and customer success.

Job Summary

In this dynamic, high-touch role, you will serve as the primary first line of contact for our users. You will manage incoming voice calls and direct traffic to ensure customers quickly get to the right technical resource. You will handle quick fixes yourself while cleanly routing tougher technical issues, following up relentlessly to ensure every problem gets resolved. You are the ultimate traffic controller and problem-solver for a fast-paced DevOps environment.

Key Responsibilities

Manage Voice Calls & Traffic: Serve as the front line for inbound customer voice calls, directing traffic and managing queues in accordance with customer agreements.
Rapid Response Triage: Answer incoming support queries with a strict, high-energy goal to get the customer connected to a human within 10 minutes.
Troubleshoot & Resolve: Use technical knowledge to actively diagnose technical problems, answer questions, and suggest workarounds related to the Copado platform.
Escalate Accurately: Identify, categorize, document, and escalate complex problems to the right internal experts according to procedure.
Own the Customer Experience: Manage expectations and communicate in a way that results in high satisfaction, ensuring issues are genuinely fixed.

What Success Looks Like

Hitting the 10-minute SLA for connecting human-to-human on incoming queries 95%+ of the time.
Successfully resolving Level 1 / Quick Fix tickets independently without escalation.
Seamlessly routing complex issues to Tier 2/3 without dropping the ball on customer communication.
Maintaining high Customer Satisfaction (CSAT) scores through empathetic and clear voice communication.

Qualifications & Experience

0–2 years of experience in a Technical Support, DevOps Support, Salesforce Support, or a similar technical role is preferred.
Freshers are welcome to apply, provided they have completed a B.Tech/B.E. in Computer Science, Information Technology, or a closely related engineering discipline.
Candidates with up to 2 years of experience in a Salesforce ecosystem (such as Salesforce Administration, Salesforce Development, Salesforce Support, QA, or DevOps) are also eligible.
Basic understanding of Salesforce platforms and DevOps concepts.
Familiarity with SaaS applications, APIs, XML, SQL, Git, and version control systems.
Strong analytical and troubleshooting skills with a structured approach to problem-solving.
Ability to multitask by researching solutions, navigating knowledge bases, documenting cases accurately, and communicating effectively with customers.
Excellent written and verbal English communication skills, with the ability to collaborate with global, distributed teams.

Non-Negotiables

Customer-Centric Mindset: A strong passion for building customer trust through attentive, responsive, and empathetic live support.
Phone Etiquette & Spoken English: Exceptional spoken English and audio presence, featuring strong active listening skills and the ability to articulate clear, step-by-step instructions over the phone.
Schedule Flexibility: A flexible schedule with full willingness to work adaptable hours, including shifts to support global SLAs.

Additional Skills and Qualities:

Copado or Salesforce Admin and Developer Certifications are highly preferred.
Experience or familiarity with AI tools, methods, and practices is considered a strong plus.

Quick apply

Refine Your Search

associate devops support engineer jobs in frazertown karnataka

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Non-Negotiables

Additional Skills and Qualities:

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