Ghansoli Navi Mumbai Maharashtra Customer care specialist Jobs – 111 Open Jobs Today

Relationship Manager
MOHAN MANAGEMENT CONSULTANTS (Employment Agency) —Mumbai, Maharashtra
- Up to ₹45,000 a month
- Full-time
- Remote
- Customer service
- English
- Windows
- Work from home
Quick apply
Specialist - Customer Service Front Office IN
Henkel —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Health insurance
Quick apply
8d
People Services - Time to Pay Senior Specialist, India
Opella Healthcare Group —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Life insurance
7h
Care Team Specialist
Conference Technologies, Inc. —Mumbai, Maharashtra
- Customer service
- Administrative experience
- 12th Pass
16h
Customer Service Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
International Senior Sales Specialist- Personal Care
Elchemy —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Quick apply
Sales and Customer Service Representative
Muuse Korean Aesthetics —Mumbai, Maharashtra
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
2d
Order to Cash Operations Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Finance
- Bachelor's degree
Senior Receivable Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- English
- Finance
- Health insurance
- Paid time off
Senior Payroll Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- English
- Finance
- Master's degree
- Health insurance
- Paid time off
5d
Receivable Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- English
- Finance
- Health insurance
- Paid time off
Cash Application Controllers Coordinator
Dow —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Finance
- Health insurance
- Paid time off
Verification Specialist (Non Voice Process) - Mumbai
First Advantage —Mumbai, Maharashtra
- Full-time
- English
- Microsoft Office
- Analysis skills
Key Account Manager - Mumbai
Cytiva —Mumbai, Maharashtra
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Paid time off
- Work from home
Agent - SC Escalations
Etraveli Group —Mumbai, Maharashtra
- Night shift
- Customer service
- Analysis skills
- Communication skills
2d
Solution Area Specialists - Windows & Devices
Microsoft —Mumbai, Maharashtra
- Full-time
- Microsoft Access
- Computer Science
- Windows
- Work from home
Associate Accounting Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
4h
Key Account Specialist, Facial Aesth.
Allergan Aesthetics —Mumbai, Maharashtra
- Full-time
- Remote
- English
- Bachelor's degree
- Leadership
Customer Success Specialist, India
Inolex, Inc. —Mumbai, Maharashtra
- Customer service
- English
- Microsoft Office
Regional Sales Manager – SASE Sales Specialist
Palo Alto Networks —Mumbai, Maharashtra
- Full-time
- Sales
- Presentation skills
- Communication skills

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Relationship Manager

MOHAN MANAGEMENT CONSULTANTS (Employment Agency)
Mumbai, Maharashtra

Quick apply

Job details

Full-time
Up to ₹45,000 a month

Benefits

Work from home

Qualifications

Customer service
English
Windows
Accounting
Customer relationship management
Relationship management
Secretarial work

Full job description

COMPANY DESCRIPTION

Mohan Management Consultants has been providing Management Consultancy and Corporate Support services in Singapore since 1990. We assist businesses to incorporate and establish themselves in Singapore, by providing a full suite of services like Incorporation services, HR and Immigration services, Secretarial services, Bookkeeping services, Compilation services, Individual and Corporate Tax services, and Business process outsourcing services. Our clients who are locally based or headquartered in other countries come from a diverse array of industries such as Airlines, Logistics, Software, Media and Technology, Manufacturing, Retail, Trading, Commodities Trading, Shipping, Medical equipment, FMCG, Fund Management and Investment Holding Companies.

ROLE INTRODUCTION

This role will include handling & assigning requests from prospective & existing clients under the assigned client group/portfolio. He/she will work towards liaising with the prospective & existing clients regularly, hearing them out & assisting them to get their work done or to resolve the hurdles that they may be facing in getting their work done. The promptness in reverting to such clients and establishing rapport with them on a long-term basis is the key to this role.

RESPONSIBILITIES

Responsible for the portfolio of companies under the Client Group (up to 100 clients) assigned, and to handle the full spectrum of corporate requests, including handling new referrals for incorporation or onboarding.
Provide coverage during the absence of any of the RMs to ensure uninterrupted client service and timely task completion. Maintain service quality and client satisfaction across all touchpoints during RM absences. Join ongoing client meetings to support RMs and ensure service consistency.
Attend incorporation and onboarding calls to stay aligned with client expectations. Manage and coordinate the end-to-end process of new company incorporations. Oversee seamless and professional onboarding experiences for all new clients. Prepare, customize, and send accurate service proposals via Proposify. Ensure all proposals align with client requirements and organizational standards.
Identify and pursue cross-selling opportunities in collaboration with RMs. Proactively recommend additional services to enhance client value and relationships.
Work with Head- Client Relations to strategize and execute business development initiatives. Contribute ideas and support plans to drive revenue growth and client acquisition.
To oversee the creation, updation & completion of all secretarial job tickets with the required supporting documents.
Responsible for assigning the work of drafting agreements, contracts, corporate resolutions, etc and providing relevant assistance to related staff and clients as and when required.
Handle correspondence on an utmost prompt basis.
Perform screening (Dow Jones) of all those involved in new incorporations and onboardings.
Perform regular screening (Dow Jones) of existing clients, as per company policy.
Keep abreast of the latest instructions from management relating to the work profile and the implementation and execution of work.
To gain basic knowledge of the secretarial, accounting, tax and immigration aspects for liaising with prospective and existing clients with confidence.
To act as the key point of contact for the incoming clients until the clean handover to the respective staff is completed.
Provide useful and healthy support to other departments in all aspects of corporate functions.
Any ad-hoc projects as assigned.
To ensure that all clients are treated with utmost priority and respect.
To assign the work to the respective staff and set the ball rolling for the requests placed by the clients, and bring it to successful completion in the stipulated time frame.

REQUIREMENTS

At least 2 to 3 years of experience in handling customer relations work with designations like ‘Guest Services Agent (GSA), Customer Service Representatives/Associates, Customer Affairs Associate, Customer Care Specialist, Customer Service Analyst’ or similar.
Preferably to have experience working with Marriott Hotels or other similar hospitality areas, or working with multinationals like IKEA, AMEX, Singapore Airlines, Amazon, Starbucks, Apple or Lexus.
Qualification or experience in basic secretarial, accounting, taxation or immigration aspects and regulations of relevant local authorities/bodies. Some knowledge of corporate functioning & understanding of corporate jargon.
Completion-focused, detail-oriented, and able to multitask.
Ability to work under pressure without losing patience.
Bold and communicative.
Fluent in spoken and written English.
Must possess soft skills for Interpersonal communication, like adaptability, be goal-oriented, resourceful, dedicated & proactive.
Since this is a remote position, candidates are expected to possess/have access to the following :
Laptop/Computer (i5 or equivalent processor, 8 GB RAM, Windows 10 professional or equivalent OS with antivirus software)
Internet (Speed of minimum 50 mbps or above.)
Power supply (Uninterrupted).

Job Type: Full-time

Pay: Up to ₹45,000.00 per month

Benefits:

Work from home

Experience:

Customer relationship management: 2 years (Required)

Language:

English (Required)

Work Location: Remote

Quick apply

Refine Your Search

customer care specialist jobs in ghansoli navi mumbai maharashtra

Relationship Manager

Specialist - Customer Service Front Office IN

People Services - Time to Pay Senior Specialist, India

Care Team Specialist

Customer Service Specialist

International Senior Sales Specialist- Personal Care

Sales and Customer Service Representative

Order to Cash Operations Specialist

Senior Receivable Specialist

Senior Payroll Specialist

Receivable Specialist

Cash Application Controllers Coordinator

Verification Specialist (Non Voice Process) - Mumbai

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Agent - SC Escalations

Solution Area Specialists - Windows & Devices

Associate Accounting Specialist

Key Account Specialist, Facial Aesth.

Customer Success Specialist, India

Regional Sales Manager – SASE Sales Specialist

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