Gujarat Senior customer support representative Jobs – 33 Open Jobs Today

Management Representative (MR) – Compliance
HELIFLEX ENGINEERING & SERVICES PVT. LTD. —Waghodia Road, Vadodara, Gujarat
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Back Office Executive
GREENS SURGICALS PVT LTD —Sama, Vadodara, Gujarat
- ₹21,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
- Marketing
Quick apply
Chief BESS Officer
KP Groups —Matar, Gujarat
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
Senior Customer Support Representative / Lead
ProTech ITS —Ahmedabad, Gujarat
- ₹29,000 - ₹34,000 a month
- Full-time
- Computer skills
- In-person
- Food provided
Quick apply
Sr. Supplier Quality Manager
GE Vernova —Vadodara, Gujarat
- Full-time
- Up to 50% travel
- Engineering
- English
Operations Executive (GDM)
DHL —Gandhidham, Gujarat
- Email
- Up to 50% travel
- 12th Pass
- Bachelor's degree
- Health insurance
- Paid time off
3d
Sales Representative
Biz experts junction private limited —Gandhinagar, Gujarat
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
11d
Manager – Operations
AIS InfoSource —Vadodara, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Representative
Light Link Solutions —Ahmedabad, Gujarat
- ₹15,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Area Head/Sr. Area Head/Direct Channel-Surat
Renewbuy.com —Surat, Gujarat
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Senior Territory Service Representative (HZR)
DHL —Surat, Gujarat
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
2d
Regional Sales Manager
ApplyBoard —Gujarat
- Full-time
- CRM software
- Sales
- Marketing
Senior Executive - Operations (VPZ)
DHL —Vapi, Gujarat
- Email
- Up to 50% travel
- 12th Pass
- Bachelor's degree
- Health insurance
- Paid time off
2d
Senior Territory Service Representative (NNP)
DHL —Surat, Gujarat
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
5d
Gujarat - Area Sales Manager
Blossom Kochhar Aroma Magic —Gujarat
- Leadership
Senior Database Administrator
AIS InfoSource —Vadodara, Gujarat
- Azure
- Oracle
- Computer Science
Senior Territory Service Representative (SAY)
DHL —Vadodara, Gujarat
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
7d
Sales Representative
Tiles wale —Ahmedabad, Gujarat
- ₹10,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Internal Sales Representative
Xylem —Vadodara, Gujarat
- Full-time
- System design
- Master's degree
- AWS
Account Officer
AIS InfoSource —Vadodara, Gujarat
- Night shift
- Bachelor's degree
- Communication skills
- Banking

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Management Representative (MR) – Compliance

HELIFLEX ENGINEERING & SERVICES PVT. LTD.
Waghodia Road, Vadodara, Gujarat

Quick apply

Job details

Permanent | Full-time
₹4,00,000 - ₹6,00,000 a year

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Quality Management
Mechanical engineering
Oil & gas
Mechanical Engineering
Quality management
ISO 9001
Microsoft Office
Quality assurance
Presentation skills
Bachelor's degree
APIs
Diploma in Mechanical Engineering
Manufacturing
Diploma
Communication skills

Full job description

Position:- Management Representative (MR) – Compliance

Industry:-Hose Pipe Manufacturing / Oil & Gas Industry

Job Summary:-

We are looking for an experienced Management Representative (MR) – Compliance with

3–7 years of experience in the Hose Pipe or Oil & Gas industry. The candidate will be

responsible for maintaining the organization's Integrated Management System (IMS),

ensuring compliance with API 7K, ISO standards, statutory requirements, and customer-

specific quality requirements. The role involves leading internal audits, driving continuous

improvement initiatives, and ensuring effective implementation of quality management

processes across the organization.

Key Responsibilities:-

 Act as the Management Representative (MR) for the Integrated Management

System (IMS).

 Ensure implementation, maintenance, and continual improvement of the IMS in

accordance with ISO standards and company policies.

 Maintain compliance with API 7K and other applicable industry standards.

 Plan, conduct, and coordinate internal audits across all departments.

 Coordinate external audits, certification audits, surveillance audits, and customer

audits.

 Prepare audit schedules, audit reports, corrective action plans (CAPA), and ensure

timely closure of audit findings.

 Monitor compliance with statutory, regulatory, customer, and internal quality

requirements.

 Conduct Management Review Meetings (MRM) and maintain related

documentation.

 Develop and update quality manuals, SOPs, work instructions, procedures, and

compliance records.

 Identify process improvement opportunities and drive continual improvement

initiatives.

 Train employees on quality systems, IMS requirements, audit processes, and

compliance standards.

 Monitor KPIs related to quality and compliance and present reports to senior

management.

 Coordinate with Production, Design, Projects, Purchase, QA/QC, and Sales teams to

ensure process compliance.

 Handle customer quality documentation and compliance-related queries.

 Support investigations related to non-conformities and ensure effective

implementation of corrective and preventive actions.

Required Skills:-

 Strong knowledge of API 7K requirements and implementation.

 Excellent understanding of Integrated Management Systems (IMS).

 Certified Internal Auditor (ISO 9001 preferred; ISO 14001 & ISO 45001 certification

is an added advantage).

 Experience in planning and conducting internal and external audits.

 Strong knowledge of quality management systems, documentation control, and

CAPA.

 Good understanding of risk assessment, process mapping, and continuous

improvement methodologies.

 Excellent documentation, analytical, communication, and presentation skills.

 Proficiency in Microsoft Office and ERP systems.

Educational Qualification:-

 Bachelor's Degree/Diploma in Mechanical Engineering, Industrial Engineering, or a

related discipline.

 Additional certifications in ISO Lead/Internal Auditor, API Standards, or Quality

Management will be preferred.

Preferred Experience:-

 3–7 years of experience in Hose Pipe Manufacturing, Oil & Gas, Piping, or

Engineering Manufacturing industries.

 Hands-on experience with API 7K, ISO 9001, ISO 14001, ISO 45001, and IMS

implementation.

 Experience handling third-party certification audits and customer quality audits.

Key Competencies:-

 Integrated Management System (IMS)

 API 7K Compliance

 Internal & External Audits

 ISO Standards Compliance

 Quality Assurance & Documentation

 CAPA Management

 Risk Assessment

 Root Cause Analysis

 Regulatory Compliance

 Continuous Improvement

 Process Standardization

 Leadership & Team Coordination

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Application Question(s):

Which industry are you currently working in? (Hose Pipe, Oil & Gas, Engineering Manufacturing, etc.)
Have you worked as a Management Representative (MR)?
Have you worked on API 7K compliance? Please explain your role.
Do you have experience preparing Audit Reports, CAPA, SOPs, Quality Manuals, and Work Instructions?
What is your Current CTC?
What is your Expected CTC?
What is your Notice Period?

Work Location: In person

Quick apply

Refine Your Search

senior customer support representative jobs in gujarat

Management Representative (MR) – Compliance

Sales Back Office Executive

Chief BESS Officer

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Operations Executive (GDM)

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Manager – Operations

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