Gurugram Haryana President of quality Jobs – 79 Open Jobs Today

Vice President - Brand Experience
Shivam Video —Vikaspuri, Delhi, Delhi
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Hospitality
- Sales
- Marketing
Quick apply
5d
Regional Vice President - Growth, India & SWA
India Consultancy Private Limited —Gurugram, Haryana
- Full-time
- Hospitality
- Bachelor's degree
- Business Administration
Vice President - Academic
MSM Unify —Gurugram, Haryana
- Full-time
- Doctoral degree
- Master's degree
- Education
Vice President – Corporate Strategy & Investor Relations
Stashfin —Gurugram, Haryana
- Full-time
- Engineering
- Finance
- Master's degree
Quick apply
4400294-Assistant Vice President
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Vice President 1
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Master's degree
- AWS
13d
Assistant Vice President
EXL Service —Gurugram, Haryana
- Full-time
- Remote
- Azure
- SQL
- AWS
Senior Assistant Vice President-Business Management -Professional Services
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Management
- Salesforce
Head of Commercial Enablement, Commercial Strategy
Portage Point Partners —Gurugram, Haryana
- Hybrid work
- Business development
- Project management
- Bachelor's degree
Quick apply
Vice President, Office of the CFO // Accounting Advisory & Controllership Transformation
Portage Point Partners —Gurugram, Haryana
- Hybrid work
- Finance
- Bachelor's degree
- GAAP
Quick apply
Vice-President
HSBC Global Services Limited —Gurugram, Haryana
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
Business Management - PBWM
Barclays —Gurugram, Haryana
- Microsoft Powerpoint
- Analysis skills
- Accounting
2d
1984788-Assistant Vice President
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- PMP
Governance & Control Senior Manager - VP
Barclays —Gurugram, Haryana
- Microsoft Excel
- Management
- Supervising experience
1d
Director- Analytics-BI
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- Computer Science
3562849-Assistant Vice President
EXL Service —Gurugram, Haryana
- Full-time
- SQL
- Presentation skills
- Bachelor's degree
Soft Skills Trainer
Udayan Care —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
8d
Vice President, Commercial Strategy // Pipeline
Portage Point Partners —Gurugram, Haryana
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
Quick apply
Vice President, Office of the CFO // Strategic Finance & Analytics
Portage Point Partners —Gurugram, Haryana
- Hybrid work
- Oracle
- Finance
- SQL
Quick apply
Chief Operating Officer/Senior VP, Global Workforce Mobility
MSM Unify —Gurugram, Haryana
- Full-time
- AWS
- Leadership

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Vice President - Brand Experience

Shivam Video
Vikaspuri, Delhi, Delhi

Quick apply

Job details

Full-time
₹8,00,000 - ₹12,00,000 a year
5 days ago

Qualifications

Hospitality
Branding
Sales
Marketing
Master's degree
Business development
Project management
Bachelor's degree
Digital marketing
Business Administration
Event marketing
Marketing
Negotiation

Full job description

Job Description - Vice President (VP) - Brand Experience

Department: Brand Experience & Customer Engagement
Reports To: Chief Brand Officer (CBO) / Chief Executive Officer (CEO)
Location: Vikaspuri, Delhi

About the Role

Shivam Video is seeking a strategic, customer-centric, and visionary Vice President (VP), Brand Experience to lead the company's end-to-end brand experience strategy across every customer touchpoint. This role is responsible for ensuring that every interaction with the brand—from the first sales presentation to the final event execution—delivers a consistent, premium, and memorable experience that reflects the company's values and market leadership.

The ideal candidate should possess extensive expertise in brand experience, customer journey design, experiential marketing, creative strategy, and stakeholder management. They should be capable of aligning branding, marketing, operations, sales, and production teams to create seamless customer experiences that strengthen brand loyalty, business growth, and long-term relationships.

Key Responsibilities

1. Brand Experience Strategy

Develop and implement the company's overall brand experience strategy aligned with business objectives and brand positioning.
Define standards for delivering consistent and memorable brand experiences across every customer touchpoint.
Ensure all client interactions reflect the company's brand values, quality standards, and commitment to excellence.
Continuously evaluate and improve the overall customer experience.

2. Customer Journey & Experience Design

Design and optimize the complete customer journey from initial inquiry to post-event engagement.
Identify opportunities to enhance customer satisfaction, engagement, and brand loyalty.
Collaborate with internal teams to eliminate friction points and improve service delivery.
Ensure consistency across online, offline, and experiential customer interactions.

3. Experiential Branding & Creative Excellence

Oversee the development of immersive brand experiences for events, exhibitions, activations, and corporate engagements.
Collaborate with creative and production teams to ensure every project delivers a premium customer experience.
Ensure experiential concepts align with the company's brand identity and quality standards.
Promote innovation in customer engagement and experiential design.

4. Brand Communication & Customer Engagement

Collaborate with Marketing and Brand teams to ensure consistent messaging across all communication channels.
Support the development of customer-focused marketing campaigns and brand initiatives.
Oversee customer engagement strategies that strengthen brand perception and long-term relationships.
Ensure all customer-facing materials maintain a premium and consistent brand identity.

5. Cross-Functional Leadership

Work closely with Sales, Marketing, Client Servicing, Production, Operations, HR, and Leadership teams to align customer experience initiatives.
Lead cross-functional projects that improve service quality and operational excellence.
Establish best practices and processes that enhance collaboration and customer satisfaction.
Mentor teams on delivering exceptional customer experiences.

6. Strategic Partnerships & Business Growth

Build relationships with key clients, partners, agencies, and industry stakeholders to strengthen the company's market presence.
Support business development by enhancing client experience throughout the sales and execution process.
Identify opportunities to improve client retention and long-term partnerships.
Contribute to strategic initiatives that drive business growth and brand value.

7. Innovation & Continuous Improvement

Stay updated with global trends in customer experience, experiential marketing, branding, and emerging technologies.
Leverage AI, digital tools, and innovative solutions to enhance customer engagement and operational efficiency.
Develop initiatives that differentiate the company's customer experience from competitors.
Continuously measure and improve brand experience through customer feedback and performance metrics.

Preferred Qualifications

Bachelor's or Master's Degree in Marketing, Business Administration, Communications, Branding, Event Management, Hospitality, or a related field.
10–15+ years of experience in brand management, customer experience, experiential marketing, or strategic leadership roles.
Proven experience leading cross-functional teams and managing customer experience initiatives.
Strong expertise in brand strategy, customer journey mapping, experiential marketing, and stakeholder management.
Excellent leadership, communication, presentation, negotiation, and project management skills.
Strong understanding of digital marketing, customer engagement platforms, CRM systems, and emerging technologies.
Ability to balance strategic planning with operational execution and business growth.
Experience in events, experiential marketing, hospitality, media, or technology industries will be highly preferred.

What We Are Looking For

We are looking for a professional who can think like a Customer Experience Leader, Brand Strategist, Business Partner, and Innovation Manager all at once. The ideal candidate should be capable of creating exceptional customer journeys, strengthening brand loyalty, leading cross-functional collaboration, and delivering memorable brand experiences that reinforce Shivam Video's position as a leader in the audio-visual and event technology industry.

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Work Location: In person

Quick apply

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