Haryana Director of customer service Jobs – 346 Open Jobs Today

Sr. Program Manager
Orange Business —Gurugram, Haryana
- Remote
- Management
- Computer Science
- Customer service
- Health insurance
- Work from home
4d
Director, EPO, Service Delivery
MSM Unify —Gurugram, Haryana
- Full-time
- Remote
- Business Administration
- AI
Team Lead - Professional Services
Cvent —Gurugram, Haryana
- Full-time
- Management
- Salesforce
- Microsoft Office
Director - Service Delivery
Microland —Gurugram, Haryana
- Master's degree
- Bachelor's degree
Global Mobility Delivery Senior Manager
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Management
- Human resources
- Mentoring
Sr. Program Manager
MasORange —Gurugram, Haryana
- Full-time
- Remote
- Management
- Computer Science
- Customer service
- Health insurance
- Work from home
3d
Sales Management Lead
CSO HR SERVICES PVT LTD —Gurugram, Haryana
- ₹32,00,000 a year
- Full-time
- Remote
- Sales
- Marketing
- Master's degree
- Work from home
Quick apply
Associate Director - Media Strategy & Planning (Remote)
Monks —Gurugram, Haryana
- Remote
- Presentation skills
- Bachelor's degree
- AI
- Work from home
Quick apply
General Manager
Chandna Land limited —Rewari, Haryana
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Business development
- Team management
- Computer networking
- Cell phone reimbursement
- Flexible schedule
Quick apply
10d
Director - SCM 3
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Master's degree
- Project management
Quick apply
Fincrime Asisstant Director
EY —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Management
11d
Customer Delight Manager Eco-friendly document solutions provider
Skyleaf Consultants —Gurugram, Haryana
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Director, Enterprise Services
Cvent —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- PMP
- Customer service
Director-Orange Innov India
MasORange —Gurugram, Haryana
- Full-time
- Computer Science
- Customer service
- Master's degree
- Health insurance
- Work from home
Director - Digital Transformation and Customer Experience (CX)
WNS Global Services —Gurugram, Haryana
- Full-time
- Bachelor's degree
- AI
- Leadership
Quick apply
2d
Director, Procurement & Operations
Cvent —Gurugram, Haryana
- Full-time
- Hybrid work
- Salesforce
- AI
- Leadership
- Paid time off
Director - Campus Talent Acquisition - India and APAC
American Express —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Recruiting
- In-person
6d
Director-Orange Innov India
Orange Business —Gurugram, Haryana
- Computer Science
- Customer service
- Master's degree
- Health insurance
- Work from home
Associate Director, Commercial Excellence - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- Finance
- Master's degree
EYP-VB-Assistant Director
EY —Gurugram, Haryana
- Finance
- Master's degree
- Project management

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Sr. Program Manager

Orange Business -
Gurugram, Haryana

Apply Now

Job details

4 days ago

Benefits

Health insurance
Work from home
Flexible schedule

Qualifications

SAFe
Management
Computer Science
Customer service
DevOps
Master's degree
MCA
Project management
Bachelor's degree
Data management
Distributed systems
Data analytics
Scrum
Agile
B.E.
Financial services
AI
Communication skills
SDLC

Full job description

Date de publication : Aug 19, 2026, 12:00AM
Orange Business is here!
About usJoin us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the roleThe Senior Program Manager conceptualizes, rationalizes, and drives multiple projects to deliver engineering work across our portfolio in an agile environment. This role involves deep technical engagement, strategic contributions, and overseeing the execution of features and projects spanning multiple teams. A strong background in AI, SDLC, Agile, DevOps, and SAFe is essential, along with deep understanding of mobile financial services

Key Accountabilities & Outcomes:

Structure programs and teams for optimal benefit, promoting cross-functional collaboration.
Ensure project delivery within quality, cost, and deadlines.
Conduct skills gap analysis and implement necessary actions.
Maintain stakeholder relations through regular reviews and proactive communication.
Debate delivery strategies and communicate effectively with all levels.
Ensure quality processes are understood and followed.
Coach team members on skills and values, fostering motivation and broader understanding.
Drive data-driven decision-making and continuous improvement.
Promote openness, transparency, and trust within the department.
Align with global priorities and business goals.

Dimensions:

Financial: Cost and revenue responsibilities (applicable or not).
People Management: Reporting to India Lab Director; approximately 85 team members.
Impact: Company policies, decision-making, and business growth.

About youEssential Knowledge, Skills, Certifications, and Experience

Deep understanding of project management, teamwork, and cross-functional collaboration.
Extensive experience in SDLC, Agile, DevOps, and SAFe.
Strong leadership, communication, and interpersonal skills.
Expertise in Payments, AI, Data Privacy (GDPR), cloud technologies, microservices, and distributed systems.
Proven ability to lead end-to-end AI solutions from concept to deployment.
Data analytics and enterprise data management expertise.

Education & Certifications

B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent.
Scrum Master and Scaled Agilist certifications are a plus.

Experience:

6-8 years in project management and digital payments.
3-5 years in AI/ML and Generative AI.
Experience working with stakeholders in a cross-functional environment.
Full product lifecycle experience and Agile/SAFe mastery.

Skills & Behavioral Attributes:

Behavioral Skills:

Agility, Flexibility, Innovation, Results-driven, Communication, Interpersonal skills, Prioritization.

Professional Skills:

Knowledge & self-development, Customer service, Teamwork, Time management, Negotiation, Presentation.

What we offer• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.

Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
Chez Orange, seules vos compétences comptent.

Quel que soit votre âge, genre, origine, parcours, religion, orientation sexuelle, handicap, neuroatypie, ou apparence, nous encourageons activement la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d’innovation.

Orange est une entreprise handi-accueillante : n’hésitez pas à nous faire part de vos besoins spécifiques.

Apply Now

Refine Your Search

director of customer service jobs in haryana

Sr. Program Manager

Director, EPO, Service Delivery

Team Lead - Professional Services

Director - Service Delivery

Global Mobility Delivery Senior Manager

Sr. Program Manager

Sales Management Lead

Associate Director - Media Strategy & Planning (Remote)

General Manager

Director - SCM 3

Fincrime Asisstant Director

Customer Delight Manager Eco-friendly document solutions provider

Director, Enterprise Services

Director-Orange Innov India

Director - Digital Transformation and Customer Experience (CX)

Director, Procurement & Operations

Director - Campus Talent Acquisition - India and APAC

Director-Orange Innov India

Associate Director, Commercial Excellence - Global Capability Center

EYP-VB-Assistant Director

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