Hp Branch in charge Jobs – 1 Open Jobs Today

Workshop Service Advisor - Bajaj Two Wheeler
Balraj wheels Pvt Ltd —Baddi, Himachal Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Quick apply

Check out these similar jobs

Based on your search for branch in charge jobs.

Workshop Service Advisor - Bajaj Two Wheeler
Balraj wheels Pvt Ltd —Baddi, Himachal Pradesh
The Service Advisor is responsible for providing an excellent service experience to customers by accurately understanding their concerns, preparing job cards,…
₹12,000 - ₹15,000 a month
Quick apply

I want to receive the latest job alerts for branch in charge in hp

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

branch in charge jobs near hp

Service Advisor jobs in Baddi, Himachal Pradesh

Service Advisor jobs in Delhi, Delhi

Customer Service International jobs in Mumbai, Maharashtra

Customer Service Work From Home jobs in Delhi

Mobile Service jobs in Kolkata, West Bengal

Service Advisor jobs in Ambattur, Chennai, Tamil Nadu

Senior Customer Service Executive jobs in Mumbai, Maharashtra

Service Advisor jobs in Calicut, Kerala

Service Advisor jobs in Okhla, Delhi, Delhi

Workshop Service Advisor - Bajaj Two Wheeler

Balraj wheels Pvt Ltd
Baddi, Himachal Pradesh

Quick apply

Job details

Full-time
₹12,000 - ₹15,000 a month

Qualifications

Mechanical engineering
Customer service
ITI Diploma
Mechanical Engineering
Complaint handling
Bachelor's degree
Computer skills
Diploma
Communication skills

Full job description

Job Description – Service AdvisorLocation: Baddi / NalagarhDepartment:

ServiceReporting To: Service Manager / Workshop Manager

Position Summary

The Service Advisor is responsible for providing an excellent service experience to customers by accurately understanding their concerns, preparing job cards, coordinating repairs with technicians, ensuring timely delivery of vehicles, and achieving customer satisfaction targets. The Service Advisor acts as the primary point of contact between customers and the workshop team.

Key ResponsibilitiesCustomer Handling & Service Reception

Greet customers professionally and understand vehicle concerns.
Conduct vehicle walk-around inspection and record observations.
Explain service requirements, repair recommendations, and estimated costs.
Prepare job cards with complete and accurate information.
Obtain customer approval for repairs and additional jobs.

Workshop Coordination

Coordinate with technicians for diagnosis and repair progress.
Ensure timely allocation of jobs and monitor repair status.
Follow up on pending jobs, spare parts availability, and vehicle readiness.
Escalate critical cases to the Service Manager when required.

Customer Communication

Keep customers updated regarding repair progress and delivery commitments.
Explain completed repairs, replaced parts, and service charges during delivery.
Handle customer complaints and resolve issues promptly.
Conduct post-service follow-up calls to ensure customer satisfaction.

Revenue Generation

Promote Value Added Services (VAS), AMC packages, Genuine Spare Parts, Lubricants, Accessories, and Extended Warranty.
Identify and recommend additional repair opportunities based on vehicle condition.
Achieve monthly labour revenue and VAS targets.

Documentation & Systems

Ensure accurate job card preparation and closure.
Maintain records of customer approvals and service history.
Update DMS (Dealer Management System) regularly.
Ensure warranty jobs are documented as per Bajaj standards.

Customer Satisfaction

Achieve CSI and NPS targets assigned by the dealership and Bajaj Auto.
Minimize repeat repairs and customer complaints.
Ensure first-time-right service delivery.

Key Performance Indicators (KPIs)

Monthly Labour Revenue Achievement
Value Added Service Sales
CSI / Customer Satisfaction Score
Repeat Repair Percentage
Workshop Throughput
Service Retention
Customer Follow-up Compliance
Job Card Accuracy
Vehicle Delivery TAT (Turn Around Time)

Qualification

Diploma / ITI in Automobile Engineering or Mechanical Engineering preferred.
Graduate candidates with automotive experience may also apply.

Experience

2–5 years experience as Service Advisor / Service Executive in a two-wheeler dealership.
Experience with Bajaj, KTM, Triumph, Hero, TVS, Honda, Royal Enfield or similar automotive brands preferred.
Freshers Can also Apply

Required Skills

Strong customer handling and communication skills.
Good technical understanding of motorcycles and scooter systems.
Knowledge of workshop processes and service operations.
Ability to explain technical issues in simple language.
Computer proficiency and DMS knowledge.
Problem-solving and complaint handling skills.
Team coordination and multitasking ability.

Salary & Benefits

Fixed Salary + Incentives based on Labour Revenue, VAS Sales and CSI Performance.

Career Growth Path

Service Advisor → Service Manager → Branch Head

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

branch in charge jobs in hp

Workshop Service Advisor - Bajaj Two Wheeler

Check out these similar jobs

I want to receive the latest job alerts for branch in charge in hp

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected