J. P. Nagar Bengaluru Karnataka Customer service analyst Jobs – 2186 Open Jobs Today

Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Jr Operations Analyst - LinkedIn
FULL Creative —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Office
- 12th Pass
- Analysis skills
- Work from home
Customer Service Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Technical Support Analyst
IPDigital Technologies Private Limited —JP NAGAR 1ST PHASE, Karnataka
- ₹2,50,000 - ₹3,00,000 a year
- Full-time
- Azure
- English
- Windows
Quick apply
14d
L2 Support Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Business Analyst
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- SQL
Customer Support & Call Centre Operations Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Quick apply
5d
L2 Technical Support Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Microsoft Office
Quick apply
Analyst - Finance Operations
Riveron —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Data analysis skills
- Health insurance
- Paid time off
Financial Data Analyst
Moody's —Bengaluru, Karnataka
- Data analysis skills
- English
- SQL
Agentforce Life Sciences - Analyst, Technical Transformation- Sales & Service - Customer
Deloitte —Bengaluru, Karnataka
- Oracle
- Java
- Master's degree
Contracts Analyst
Highpoints technologies —Bangalore City, Bengaluru, Karnataka
- ₹6,00,000 - ₹11,00,000 a year
- Oracle
- Customer service
- B.Sc
Quick apply
Fraud Analyst
Jupiter —Bengaluru, Karnataka
- Weekend availability
- Finance
- Bachelor's degree
- Mentoring
Financial Analyst Trainee
ASSPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
Customer Success Analyst
Sabre —Bengaluru, Karnataka
- Full-time
- Salesforce
- English
- APIs
Fraud Analyst – Customer Experience
Jupiter —Bengaluru, Karnataka
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
IT Customer Service Representative Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Senior Customer Operations Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Quick apply
4d
Senior Customer Support Operations Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Quick apply
3d
Zendesk & Customer Support Operations Analyst
Zebulon Consulting —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Quick apply
7d

I want to receive the latest job alerts for customer service analyst in j. p. nagar bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service analyst jobs near j. p. nagar bengaluru karnataka

Fraud Analyst jobs in Bengaluru, Karnataka

Junior Operations Analyst jobs in Bengaluru, Karnataka

Operations Analyst jobs in Bangalore City, Bengaluru, Karnataka

Technical Support Analyst jobs in Bengaluru, Karnataka

Financial Analyst jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Life Science Consultant jobs in Bengaluru, Karnataka

Senior Operations Analyst jobs in Bengaluru, Karnataka

Business Analyst jobs in Bengaluru, Karnataka

Customer Success Manager jobs in Bengaluru, Karnataka

Support Analyst jobs in Bengaluru, Karnataka

Call Center Representative jobs in Prahlad Nagar, Ahmedabad, Gujarat

Call Center Representative jobs in Noida Sector 16, Noida, Uttar Pradesh

Call Boys jobs in Electronic City, Bengaluru, Karnataka

Call Center Work From Home jobs in Kannada Bhavan, Karnataka

Call Center Representative jobs in Hyderabad, Telangana

Reliance Jio, Customer Care Representative jobs in Mumbai, Maharashtra

Fraud Analyst jobs in Gurugram, Haryana

Fraud Analyst jobs in Hinjewadi, Pune, Maharashtra

Fraud Analyst jobs in Navi Mumbai, Maharashtra

Customer Service Analyst

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Salesforce
English
Bachelor's degree
Typing
Communication skills

Full job description

Skill required: Retirement Solutions - Customer Relationship Management (CRM)
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Client Relationship Management team is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.
What are we looking for? Must have/ minimum requirement. · US Retirement Services domain – Defined Contributions and Defined Benefits · Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.) · Knowledge and understanding of corporate/group retirement plans (403(b), 401(k) and 457 plans) including: retirement plan design, investment monitoring, plan administration, compliance testing and enhanced understanding of retirement plan rules & regulations. · US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services. · Knowledge of handling Participant Census data. · Review and updates plan configuration fields. · Good Attention to detail with research and timely resolution ability. · Ability to work in centers of excellence model. · Excellent written communication skills · ASPPA Certified (Preferred) · CRPS (Preferred) · Excellent verbal and written communication skills; voice support experience required Work Experience · 3+ Years Preferred Roles & Responsibilities: · Assist Client Facing personnel on middle office and back-office activities. · Support Plan Sponsors and Administrators on plan level activities that include but are not limited to Money In, Money Out, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations, QDRO, Data Correction, NIGO Processing · Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations. · Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support. · Assist clients in correction of any plan / participant level data issues. · Co-ordinate between client facing and operations teams to resolve client issues/escalations. Skillset: · Graduate (mandatory), preferably from commerce background · Experience in the US retirement industry. · Flexible to work in US Shifts (Across time zones based on business requirement) is a must. · Good verbal & written communication skills in English · Good typing skill and attention to detail. · Good working knowledge of MS Excel
Roles and Responsibilities: •Key Responsibilities and Duties • Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. • Respond to client service needs and own end to end identified tasks through a centralized service model. • Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, • Builds institutional knowledge and relationships while enhancing functional understanding of recordkeeping services and products. • Submits and tracks service request work items appropriately in partnership with business partners. • Subject Matter Expertise: Guide team members on domain / process aspects. • Perform Root cause analysis on errors/ service issues. • Lead process improvement initiatives and ensure SLA adherence. • Manage team performance and engagement during critical situations. • Maintain strong client relationships and manage daily servicing of group retirement plans. • Maintain compliance calendars and ensure timely execution of annual tasks. • Proactively address client and participant inquiries and service requests. • Conduct plan review meetings with boards, committees, and executives. • Manage pre/post meeting tasks: reports, reviews, amendments, fund changes, and documentation. • Coordinate audit support, Form 5500 filings, and compliance testing with home office. • Support client retention and growth within assigned book of business. • Identify opportunities for service model enhancements and contribution increases. • Collaborate with regional teams to deliver client services effectively. • Partner with Plan Sponsors and Specialists to design participant education campaigns. • Maintain Salesforce records: contact data, plan info, and client tasks.

Any Graduation

Apply Now

Refine Your Search

customer service analyst jobs in j. p. nagar bengaluru karnataka

Customer Service Analyst

Jr Operations Analyst - LinkedIn

Customer Service Senior Analyst

Technical Support Analyst

L2 Support Analyst

Business Analyst

Customer Support & Call Centre Operations Analyst

L2 Technical Support Analyst

Analyst - Finance Operations

Financial Data Analyst

Agentforce Life Sciences - Analyst, Technical Transformation- Sales & Service - Customer

Contracts Analyst

Fraud Analyst

Financial Analyst Trainee

Customer Success Analyst

Fraud Analyst – Customer Experience

IT Customer Service Representative Copy 03

Senior Customer Operations Analyst

Senior Customer Support Operations Analyst

Zendesk & Customer Support Operations Analyst

I want to receive the latest job alerts for customer service analyst in j. p. nagar bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected