Kerala Sales representative for automotive parts Jobs – 1 Open Jobs Today

Senior Service Manager
SV Associate —Kollam, Kerala
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
5d

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AVG MOTORS LTD —Vaikam, Kerala
An automotive sales manager leads the vehicle sales team, sets profit goals, and manages inventory. Pay: ₹28,000.00 - ₹38,500.00 per month.
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Senior Service Manager

SV Associate
Kollam, Kerala

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹35,000 a month
5 days ago

Benefits

Internet reimbursement
Provident Fund
Cell phone reimbursement
Flexible schedule

Qualifications

Automotive repair
Sales
Customer service
Diploma
Dealership experience

Full job description

Automotive Service Managers generally supervise the service department staff and interact with customers. Other duties and responsibilities may include:

Hiring, training and conducting performance reviews for service department employees
Creating schedules that ensure adequate staffing according to service appointment volume
Managing inventory, including ordering the parts and tools necessary to complete repairs
Ensuring compliance with safety regulations and warranty requirements
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as liaison with factory representatives.
Ensures the proper care, storage and inventory of special tools.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Maintains safe work environment.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement
Provident Fund

Work Location: In person

Quick apply

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