Kolkata West Bengal Care team leader Jobs – 58 Open Jobs Today

Workforce Services Associate
Accenture —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
operations Executive (PLX)
DHL —Kolkata, West Bengal
- Email
- Up to 50% travel
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
12d
Field Sales Team Leader
Icosano Home Healthcare Pvt Ltd —Kolkata, West Bengal
- ₹20,000 - ₹50,000 a month
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
Accounts Executive (ERO)
DHL —Kolkata, West Bengal
- Email
- Microsoft Excel
- ERP systems
- Master's degree
- Health insurance
- Paid time off
5d
Front Line Manager - F&A - AP 4A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- Management
- ERP systems
Quick apply
MIS Coordinator-Technical
Hathway Cable & Datacom Limited —Howrah, West Bengal
- ₹15,000 - ₹21,000 a month
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Area Sales Manager- Guwahati
WSA APAC —Kolkata, West Bengal
- Microsoft Excel
- Sales
- Salesforce
Quick apply
Delivery Excellence Manager (Black Belt)
Capgemini Sogeti —Kolkata, West Bengal
- Analysis skills
- Quality control
- Health insurance
Medical Science Liaison Diabetes Care
Bayer —Kolkata, West Bengal
- Call employer
- Medicine
- Bachelor's degree
- Communication skills
Delivery Excellence Manager (Black Belt)
Capgemini —Kolkata, West Bengal
- Analysis skills
- Quality control
- Health insurance
Director-Guest Services
AccorHotel —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Executive Sales Support (ERO)
DHL —Kolkata, West Bengal
- Email
- Microsoft Excel
- ERP systems
- Master's degree
- Health insurance
- Paid time off
5d
People & Culture Executive
AccorHotel —Kolkata, West Bengal
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Export Documentation / Sr.Executive /Assistant Manager
Utkarsh India —Kolkata, West Bengal
- Bachelor's degree
- Manufacturing
- Internship
Lead Auditor - Integrated Management System
Bureau Veritas —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Diploma
Store Purchase / Executive /Sr.Executive
Utkarsh India —Kolkata, West Bengal
- Engineering
- Bachelor's degree
- Manufacturing
Team Lead Sales
Kase Care Limited —Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick apply
Sales Accounts Specialist
ZEISS Group —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Front Office Manager
AccorHotel —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Regional Medical Advisor I
Novo Nordisk —Kolkata, West Bengal
- Medicine
- Analysis skills
- Bachelor's degree
5d

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Workforce Services Associate

Accenture -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Telephony
Power BI
Microsoft Excel
Microsoft Access
Microsoft Outlook
Call center experience
SQL
Bachelor's degree
Workforce management

Full job description

Skill required: Supply Chain - Supply Chain Optimization
Designation: Workforce Services Associate
Qualifications:Under Gradudate
Years of Experience:6 months to 1 year
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. The role of the Workforce Management Associate – Intraday exists as a backbone to ensure critical support in achieving process service level metrics. The incumbent is expected to maintain & monitor the agreed service levels. The incumbent is the front-line personnel to base skilling prioritizations on the real-time trends identified ensuring desired service level achieved. In this role, you will contribute to the company vision of being the industry leader through quality, commitment, courtesy and teamwork. You have basic knowledge of call centre telephony system, good knowledge in MS Excel, MS Outlook, MS Teams and data flow and data management. "
What are we looking for? "• Bachelor’s degree or undergraduate degree required. • 6 months to 1 year of workforce management experience required. • MS Access, Power BI, SQL would be added advantages • Ability to analyse and interpret data • Ability to communicate orally and in writing in a clear and straightforward manner • Ability to communicate with all levels of management and company personnel • Ability to handle multiple projects and tasks at same time • Ability to maintain confidentiality • Ability to make decisions and solve problems Independently • Ability to prioritize and organize effectively • Ability to show judgment and initiative and to accomplish job duties • Ability to work independently with minimum supervision and good team player • Implement practices in alignment with HR policies to optimize SLS & cost • Understanding of impact of AUX, AHT, shrinkage, occupancy & utilization on average position staffed • Understanding of trend & seasonality & its impact on intraday SLS. • Ability to work on 24X7 environment with shift adherence • Having knowledge of Microsoft Excel, Outlook, PowerPoint "
Roles and Responsibilities: "• Coordinate and facilitate collaboration with customer care leadership, cap team, information technology, administration and others to ensure smooth delivery of call centre KPIs. • Manage skill-based routing & provide feedback, input and analysis to business partners to develop more scientific, time bound and accurate WFM methodology • Perform other duties as requested by supervisor • Please note that this role may require you to work in rotational shifts "

Under Gradudate

Apply Now

Refine Your Search

care team leader jobs in kolkata west bengal

Workforce Services Associate

operations Executive (PLX)

Field Sales Team Leader

Accounts Executive (ERO)

Front Line Manager - F&A - AP 4A

MIS Coordinator-Technical

Area Sales Manager- Guwahati

Delivery Excellence Manager (Black Belt)

Medical Science Liaison Diabetes Care

Delivery Excellence Manager (Black Belt)

Director-Guest Services

Executive Sales Support (ERO)

People & Culture Executive

Export Documentation / Sr.Executive /Assistant Manager

Lead Auditor - Integrated Management System

Store Purchase / Executive /Sr.Executive

Team Lead Sales

Sales Accounts Specialist

Front Office Manager

Regional Medical Advisor I

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