Kothanur Bengaluru Karnataka Operations team leader Jobs – 4030 Open Jobs Today

Team Leader - Collections
Vasutti —Jayanagar, Bengaluru, Karnataka
- Up to ₹35,000 a month
- Full-time
- Management
- Customer service
- Bachelor's degree
- Health insurance
Quick apply
1d
Head of Operations
Richpanel —Bengaluru, Karnataka
- ₹60,00,000 - ₹80,00,000 a year
- Full-time
- Bachelor's degree
- In-person
- Paid time off
Quick apply
4d
Operations Team Leader, AVP
Deutsche Bank —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Work from home
Team Leader for Client Success
Avvanz Pte Ltd —Bangalore City, Bengaluru, Karnataka
- ₹3,79,144.47 - ₹17,03,591.04 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
Team Leader, Operations
Concentrix —Bengaluru, Karnataka
- Full-time
- Management
- Sales
- Bachelor's degree
2d
Team Leader - Customer Operations
Mentor E Services —Bengaluru, Karnataka
- Full-time
- Leadership
- Health insurance
Supervisor -Team Lead (Supply Chain Operations)
Trane Technologies —Bengaluru, Karnataka
- Full-time
- Master's degree
- Supervising experience
- Bachelor's degree
- Work from home
1d
Team Leader- Operations|Domestic|23082025
DIBS India —Bengaluru, Karnataka
- Full-time
- Remote
- Work from home
Team Leader- Operations|Domestic|27092025
TGBPL TP India - DBU —Bengaluru, Karnataka
- Full-time
- Remote
- Work from home
Team Leader- Operations|Domestic|19082025
TGBPL TP India - DBU —Bengaluru, Karnataka
- Full-time
- Remote
- Work from home
Manager - Customer Operations & Order Management
ZEISS Group —Bengaluru, Karnataka
- Full-time
- Customer service
- Salesforce
- ERP systems
3d
Manager, Client Experience
Pebl —Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
Quick apply
13d
Operations Manager
Commonwealth Bank —Bengaluru, Karnataka
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
3d
HR Country Partner - India - People Operations
Fortive —Bengaluru, Karnataka
- English
- Project management
- Bachelor's degree
Manager - Learning Operations
Applied Materials —Bengaluru, Karnataka
- Full-time
- Travel
- No travel
- Leadership
- Work from home
8d
External Hiring|Team Leader- Operations|Domestic|21112025
TGBPL TP India - DBU —Bengaluru, Karnataka
- Full-time
- Remote
- Work from home
Supervisor - Training (Sales Coach)
Concentrix —Bannerghatta, Bengaluru, Karnataka
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
2d
Collection Team Leader
MindClick —Jayanagar, Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Accounting
- In-person
- Leadership
Quick apply
1d
PPR Team Lead – Operations
Indecomm Global Services —Bengaluru, Karnataka
- Weekend availability
- Microsoft Powerpoint
- Management
- Microsoft Office
Team Leader - Collections
Money VIew —Kudlu Gate Hosur Road, Karnataka
- ₹30,000 - ₹50,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid sick time
Quick apply

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Team Leader - Collections

Vasutti
Jayanagar, Bengaluru, Karnataka

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Job details

Permanent | Full-time
Up to ₹35,000 a month
1 day ago

Benefits

Provident Fund
Health insurance

Qualifications

Management
Customer service
Quality assurance
Bachelor's degree
Leadership
Communication skills

Full job description

Job Title: Team Lead / Sr. Team Lead - Operations

Location: Jayanagar, Bangalore

Job Type: Full-Time

Educational Qualification: Graduation (Any Stream)

Language Requirement: Fluent in 2 or more south Indian regional languages

Shift Timing: Day Shift (9 am to 6 pm)

Weekly Off: Sunday

Job Summary: As a Team Lead/Senior Team Lead in a Business Process Outsourcing (BPO) company in India, specifically for an outbound tele-collections process, you will be responsible for leading a team of tele-collections agents to achieve set targets and deliver outstanding performance. Your primary focus will be on driving productivity, maintaining high-quality standards, and ensuring compliance with relevant regulations. You will provide guidance, coaching, and support to the team, fostering a positive work environment and maximizing collections outcomes.

Key Responsibilities:

Team Management: Lead and supervise a team of tele-collections agents, providing guidance, support, and coaching to achieve performance targets.

Performance Monitoring: Monitor individual and team performance metrics, taking proactive measures to address any gaps.

Coaching and Development: Provide ongoing coaching and training to enhance collections skills and customer service abilities.

Quality Assurance: Conduct regular quality audits to ensure adherence to parameters and compliance with regulations.

Process Adherence: Ensure team compliance with collection processes, policies, and procedures.

Target Achievement: Set clear targets and implement strategies to maximize collections and optimize recovery rates.

Reporting and Analysis: Generate accurate reports, providing insights and recommendations for improvement.

Escalation Handling: Manage escalated customer queries, complaints, and complex collection cases.

Stakeholder Collaboration: Collaborate with internal stakeholders to align goals and address challenges.

Training and Knowledge Sharing: Facilitate training sessions to enhance team members' understanding of collections processes and compliance.

Requirements:

Bachelor's degree in any discipline.

Proven experience as a Team Lead or Senior Team Lead in a BPO environment, specifically for outbound tele-collections.

In-depth knowledge of tele-collections processes, best practices, and compliance requirements.

Strong leadership and people management skills, with the ability to motivate and inspire a team to achieve targets.

Excellent communication and interpersonal skills to effectively interact with team members, clients, and stakeholders.

Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.

Proficiency in using collections software, customer relationship management (CRM) systems, and reporting tools.

Strong problem-solving skills with the ability to handle escalated customer issues and complex collection cases.

Results-oriented mindset with a focus on achieving and exceeding targets.

Flexibility to adapt to changing priorities, work under pressure, and meet deadlines.

Pay: Up to ₹35,000.00 per month

Benefits:

Health insurance
Provident Fund

Education:

Bachelor's (Required)

Experience:

bpo team lead: 1 year (Required)

Work Location: In person

Quick apply

Refine Your Search

operations team leader jobs in kothanur bengaluru karnataka

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Head of Operations

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Team Leader - Customer Operations

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Team Leader- Operations|Domestic|23082025

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Manager - Customer Operations & Order Management

Manager, Client Experience

Operations Manager

HR Country Partner - India - People Operations

Manager - Learning Operations

External Hiring|Team Leader- Operations|Domestic|21112025

Supervisor - Training (Sales Coach)

Collection Team Leader

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Team Leader - Collections

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