Moti Nagar Delhi Delhi Reservations manager Jobs – 219 Open Jobs Today

Reservations Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Sales
- No experience needed
- 12th Pass
7d
Duty Manager
Radisson Hotel Group —Delhi, Delhi
- ₹45,000 - ₹55,000 a month
- Full-time
- Remote
- Customer service
- Front desk
- Training & development
Quick apply
Revenue Manager
TheSqua.re Serviced Apartments —Delhi, Delhi
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
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Reservations Supervisor
Amritara Hotels & Resorts Pvt. Ltd —Hauz Khas Market, Delhi, Delhi
- ₹23,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Paid time off
Quick apply
13d
Director of Revenue
IHCL —Delhi, Delhi
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Cluster Revenue Manager
Radisson Hotel Group —Gurugram, Haryana
- Full-time
- Hospitality
- Finance
- Master's degree
Quick apply
7d
Spa Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Guest services
14d
Senior Tech Product Manager
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Azure
- SQL
- Health insurance
Product Manager III
Expedia —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Recruiting
7d
Experienced Professional, Management Consultancy
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
3d
Outbound Tour Manager
Vue India Tours Pvt Ltd. —Lajpat Nagar, Delhi, Delhi
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Customer service
- Travel
Quick apply
14h
Head - Specialists
WSP —Noida, Uttar Pradesh
- Hybrid work
- Agile
- Communication skills
Senior Coordinator - Proposal (US time zone)
WSP —Noida, Uttar Pradesh
- Hybrid work
- Engineering
- English
- Microsoft Office
Head - Rail
WSP —Noida, Uttar Pradesh
- Hybrid work
- Master's degree
- Business development
- Project management
Travel Consultant - Holiday Packages
Prabhi Travels —Janakpuri, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Travel Program Specialist (US time zone)
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager - Outlet
PULLMAN —Delhi, Delhi
- Full-time
- Team management
Quick apply
8h
Reservation Associate | Luxury Hotel Sales | Hospitality Background |
Venture Quest —Delhi, Delhi
- ₹3,50,000 - ₹4,18,000 a year
- Full-time
- Hospitality
- In-person
- Communication skills
Quick apply
Assistant Front Office Manager
Elite Butlers —Delhi, Delhi
- Full-time
- Hospitality
- Customer service
- Conflict management
Quick apply
7d
OTA Revenue Executive
Blue Leaf Corporate Solutions Pvt. Ltd —Gurugram, Haryana
- ₹30,000 - ₹50,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply

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Reservations Manager

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
7 days ago

Qualifications

Sales
No experience needed
12th Pass
Business Administration
Guest services
Marketing
Negotiation

Full job description

Additional Information
Job Number26110620
Job CategoryReservations
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; no work experience required.

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

Identifies new reservations sales business to achieve personal and property revenue goals.

Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the property based on market conditions and property needs.

Monitors same day selling procedures to maximize room revenue and control property occupancy.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Conducting Daily Reservations Sales Activities

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Uses sales resources and administrative/support staff effectively.

Assists in monitoring group reservation forecast data.

Coordinates with sales and Convention Services to process rooming lists and reservation cards.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Assists with monitoring accuracy of reservation sales orders within tracking systems.

Tracks no-show reservations and processes charges as needed.

Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.

Manages wait list and prioritizes order of wait list contacts to be made.

Prepares work and maintenance orders.

Providing Exceptional Customer Service

Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Provides excellent customer service consistent with the daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Sets a positive example for guest relations.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Handles guest complaints and disputes following the instant pacification procedures.

Managing and Conducting Human Resource Activities

Monitors reservations sales agents while on phone calls.

Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Utilizes all available on the job training tools for employees.

Creates monthly labor scheduling for team.

Additional Responsibilities

Utilizes applicable intranet for resources and information.

Creates contracts as required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservations manager jobs in moti nagar delhi delhi

Reservations Manager

Duty Manager

Revenue Manager

Reservations Supervisor

Director of Revenue

Cluster Revenue Manager

Spa Manager

Senior Tech Product Manager

Product Manager III

Experienced Professional, Management Consultancy

Outbound Tour Manager

Head - Specialists

Senior Coordinator - Proposal (US time zone)

Head - Rail

Travel Consultant - Holiday Packages

Travel Program Specialist (US time zone)

Assistant Manager - Outlet

Reservation Associate | Luxury Hotel Sales | Hospitality Background |

Assistant Front Office Manager

OTA Revenue Executive

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