Mumbai Maharashtra Premium support specialist Jobs – 49 Open Jobs Today

Premium Support Specialist
Board International —Mumbai, Maharashtra
- Full-time
- Finance
- SQL
- Accounting
Quick apply
Product Support Specialist (L3 Analyst)
Board International —Mumbai, Maharashtra
- Full-time
- English
- Research
- Master's degree
Quick apply
Trainee - Operations, SG Securities India (Mumbai)
Société Générale —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SRA Analyst, Investor Relations
Link Group —Mumbai, Maharashtra
- Rotational shift
- Microsoft Excel
- Data analysis skills
- Research
8d
Environment Consultant II
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- Master's degree
- Communication skills
- Health insurance
AVP/VP - ECM, Societe Generale Securities India (Mumbai)
Société Générale —Mumbai, Maharashtra
- English
- Finance
- Master's degree
Corporate Action Team Leader
Link Group —Mumbai, Maharashtra
- Rotational shift
- Microsoft Word
- Microsoft Excel
- Project management
9d
Analyst, Specialist Business Development Treasures, Consumer Banking Group
DBS Bank —Mumbai, Maharashtra
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Sr. Collections Specialist – US Process (B2B Voice)
Grown Diamond Corporation —Mumbai, Maharashtra
- ₹6,00,000 - ₹8,50,000 a year
- Night shift
- CRM software
- Salesforce
- English
- Health insurance
Quick apply
Senior Officer, Specialist Business Development Treasures, Consumer Banking Group
DBS Bank —Mumbai, Maharashtra
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Engineer II
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- Civil engineering
- English
- Master's degree
- Health insurance
- Life insurance
PR Specialist, Amazon Prime Video, India
ASSPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Diploma
14d
Business Development Executive – US Process (B2B Voice)
Grown Diamond Corporation —Mumbai, Maharashtra
- ₹5,00,000 - ₹7,50,000 a year
- Full-time
- CRM software
- Salesforce
- English
- Health insurance
Quick apply
Analyst
Link Group —Mumbai, Maharashtra
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Performance Tester
Link Group —Mumbai, Maharashtra
- Analysis skills
- APIs
- IT
Account Compliance Specialist
Aliens Art Pvt Ltd —Malad, Mumbai, Maharashtra
- ₹3,00,000 - ₹6,50,000 a year
- Full-time
- ERP systems
- Finance
- In-person
Quick apply
13d
Client Servicing Manager – Branding & Creative Agency
CoLab India —Marol, Mumbai, Maharashtra
- ₹6,60,000 - ₹8,40,000 a year
- Full-time
- In-person
- Communication skills
- Marketing
- Paid time off
- Paid sick time
Quick apply
3d
Data Analytics Senior Specialist
Link Group —Mumbai, Maharashtra
- Azure
- Engineering
- English
8d
Environmental Consultant II
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- Analysis skills
- Health insurance
- Life insurance
Lead Environment Consultant
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- Analysis skills
- Health insurance
- Life insurance

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Premium Support Specialist

Board International -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Supply chain
Finance
SQL
Business requirements
Accounting
Communication skills

Full job description

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.

What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!

We are currently looking for a Premium Support Specialist to join our team on an early morning Indian shift (4:30 AM to 1:30 PM IST).

In this role, you will be accountable for providing assistance on a range of Planning Solutions developed for some of Board’s key accounts.

The Premium Support team plays a pivotal role in Board’s Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a strong grasp of our customers’ ever-changing business and functional requirements whilst helping them understand how Board can be used to achieve their goals.

Key Responsibilities and Objectives:

Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions.
Participate in extensive knowledge transfer processes between delivery and maintenance teams.
Be able to articulate, in deep technical detail how Board functionality can be used to meet Customer requirements and find a solution to business problems.
Identify areas for improvement in existing applications.
Work closely with the Board Product team by relaying Customer and market feedback.
Assist Senior Specialists in meetings to provide insights to new features and functionality introduced in the Board Platform.
Provide Reactive support for existing customers if/when questions/issues in their existing application arise.

Requirements:

Educational background in Business, Finance, Accounting, Computer Science, Management Information Systems (MIS), Mathematics or any relevant technical field.
Previous Support or Consulting experience with EPM, Supply Chain, FP&A or Retail planning software.
Good understanding of financial processes (Financial Consolidation and Lease Reporting for example) is beneficial.
Exposure to multi-dimensional or OLAP technology preferred.
Knowledge of SQL advantageous.
Great de-escalation skills and capacity to work in very tight time frames.
Strong troubleshooting, root-cause analysis and reverse engineering capacity.
Ability to grasp elaborate business requirements and translate those into solutions within the Board platform.
Excellent written and verbal communication skills.

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

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Refine Your Search

premium support specialist jobs in mumbai maharashtra

Premium Support Specialist

Product Support Specialist (L3 Analyst)

Trainee - Operations, SG Securities India (Mumbai)

SRA Analyst, Investor Relations

Environment Consultant II

AVP/VP - ECM, Societe Generale Securities India (Mumbai)

Corporate Action Team Leader

Analyst, Specialist Business Development Treasures, Consumer Banking Group

Sr. Collections Specialist – US Process (B2B Voice)

Senior Officer, Specialist Business Development Treasures, Consumer Banking Group

Engineer II

PR Specialist, Amazon Prime Video, India

Business Development Executive – US Process (B2B Voice)

Analyst

Performance Tester

Account Compliance Specialist

Client Servicing Manager – Branding & Creative Agency

Data Analytics Senior Specialist

Environmental Consultant II

Lead Environment Consultant

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