Or Customer relations Jobs – 41 Open Jobs Today

Customer Relations Executive & Manager
Digisell walker —Patia, Bhubaneswar, Odisha
- ₹15,000 - ₹35,000 a month
- Full-time
- English
- Master's degree
- Analysis skills
- Cell phone reimbursement
- Life insurance
Quick apply
4d
Relationship Manager - B - CAT
AxisMaxlife —Odisha
- English
- Computer skills
- Communication skills
Assistant Manager - CAT - Loyalty
AxisMaxlife —Odisha
- ₹2,20,000 - ₹3,80,000 a year
- English
- Computer skills
- Communication skills
Senior Officer - CAT - Loyalty
AxisMaxlife —Odisha
- English
- Computer skills
- Communication skills
Director, Corporate Sales (APAC)
Hong Kong Aircraft Engineering Company —Airport, Bhubaneswar, Odisha
- Full-time
- Sales
- B.Sc
- English
Unit HR
Aditya Birla Group —Odisha
- Master's degree
- Human resources
- MBA
Senior Officer - B - CAT
AxisMaxlife —Odisha
- English
- Computer skills
- Communication skills
Showroom Manager-Jewellery
DigiInd —Sambalpur, Odisha
- ₹6,00,000 - ₹17,00,000 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Front Office Manager
Lifecare Multispeciality Hospital —Sambalpur, Odisha
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
CRO (Customer Relation Officer)
JUBILAX INDIA PVT LTD —Bhubaneswar, Odisha
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
14d
Front Desk Executive
Advanced Grohair & Gloskin clinic —Bhubaneswar, Odisha
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
Cluster Manager - TPD Axis - Bhubaneswar East
Aditya Birla Group —Odisha
Branch Manager - Palakkad
Aditya Birla Group —Odisha
- Health insurance
Cluster Manager - HDFC BB
Aditya Birla Group —Odisha
Client Relations Executive
NIRMANIK INTERIOR AND CONSTRUCTION —Bhubaneswar, Odisha
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
O2C Offering Advisor
Accenture —Bhubaneswar, Odisha
- Full-time
- Master's degree
- Accounting
- AI
7d
Cluster Manager - TPD Axis - Jeypore, Odisha
Aditya Birla Group —Odisha
HR Executive - Operations
Ohhpro Technologis pvt.ltd —Bhubaneswar, Odisha
- Up to ₹25,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Business development
- Paid time off
- Flexible schedule
Quick apply
12d
Commercial Manager, Line Maintenance Overseas Customers
Hong Kong Aircraft Engineering Company —Airport, Bhubaneswar, Odisha
- Full-time
- English
- Presentation skills
- Leadership
General Manager - Sales
Khimji Automobiles —Bhubaneswar, Odisha
- ₹45,000 - ₹50,000 a month
- Full-time
- In-person
- Cell phone reimbursement
Quick apply

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Customer Relations Executive & Manager

Digisell walker
Patia, Bhubaneswar, Odisha

Quick apply

Job details

Full-time
₹15,000 - ₹35,000 a month
4 days ago

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Cell phone reimbursement
Life insurance

Qualifications

Guest relations
Odia
English
Master's degree
Analysis skills
Bachelor's degree
Business Administration
Hindi
MBA
Leadership
Communication skills
Dealership experience

Full job description

Job Titles: Customer Relation Executive (CRE) & Customer Relation Manager (CRM)

Location: Patia, Bhubaneswar

Industry: Automobile (Sales / Service)

Employment Type: Full-time

About the Customer Relations Team

We are expanding the Customer Relations department at our premium automobile dealership/service center in Patia. We are seeking highly polished professionals who understand the nuances of the automotive customer journey. Whether at the executive or managerial level, our team members are the face and voice of our brand, tasked with delivering a seamless, high-end customer experience.

Shared Mandatory Traits (For Both Roles)

To be considered for either position, candidates must possess the following core attributes:

Impeccable Presentability: Sharp corporate attire, exceptional personal grooming, and a sophisticated, welcoming physical presence.
Professional Talking Style: Highly articulate and diplomatic communication skills in English, Hindi, and Odia. Must possess a warm, confident, and polite tone, whether in person or over the phone.
Automobile Expertise: Direct previous experience working within an automobile dealership or service center.

Role 1: Customer Relation Executive (CRE)

Key Responsibilities:

Act as the first point of contact, warmly welcoming walk-in customers and ensuring a hospitable environment in the showroom or lounge.
Manage inbound calls and inquiries regarding vehicle models, service bookings, and pricing with absolute professionalism.
Coordinate with sales and service advisors to ensure smooth customer handoffs and minimal wait times.
Conduct post-sale and post-service follow-up calls to gather feedback and record responses in the CRM system.
Maintain the pristine appearance of the reception and customer lounge areas.

Specific Requirements:

Experience: 1 to 3 years as a CRE or Guest Relations Executive within the automobile sector.
Education: Bachelor’s degree in any discipline.

Role 2: Customer Relation Manager (CRM)

Focus: Team Leadership, Escalation Management, & CSI Strategy

Key Responsibilities:

Lead, train, and mentor the CRE team on proper grooming standards, communication etiquette, and workflow efficiency.
Act as the ultimate escalation point for complex customer grievances, using high-level diplomacy to resolve issues and protect the brand’s reputation.
Analyze Customer Satisfaction Index (CSI) and Net Promoter Score (NPS) data to identify trends and implement service improvements.
Personally oversee the end-to-end dealership experience for VIP and High-Net-Worth Individual (HNI) clients.
Bridge the gap between sales, service, and spare parts departments to ensure a frictionless customer journey.

Specific Requirements:

Experience: 4 to 8+ years of automotive customer relations experience, with a minimum of 2 years in a team lead or managerial capacity.
Education: Bachelor’s or Master’s degree (MBA preferred).
Skills: Strong analytical ability for CRM/CSI reporting and advanced conflict-resolution skills.
For More Details Contact 9937 544 802 (Uday Sir)

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Leave encashment
Life insurance
Provident Fund

Application Question(s):

Please Share your Gender.
Do you have a Bike/Scooty/Car ?
Do you have Experience In Automobile Sector ? if yes, How many years ?
Can you manage a team of 50 given they will be fresher ? [P.s. by Manage we hereby mean juicing the output from them]

Work Location: In person

Quick apply

Refine Your Search

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Customer Relations Executive & Manager

Relationship Manager - B - CAT

Assistant Manager - CAT - Loyalty

Senior Officer - CAT - Loyalty

Director, Corporate Sales (APAC)

Unit HR

Senior Officer - B - CAT

Showroom Manager-Jewellery

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CRO (Customer Relation Officer)

Front Desk Executive

Cluster Manager - TPD Axis - Bhubaneswar East

Branch Manager - Palakkad

Cluster Manager - HDFC BB

Client Relations Executive

O2C Offering Advisor

Cluster Manager - TPD Axis - Jeypore, Odisha

HR Executive - Operations

Commercial Manager, Line Maintenance Overseas Customers

General Manager - Sales

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