Pune Maharashtra Customer service team leader Jobs – 1442 Open Jobs Today

FBS Claims Operations Supervisor/Team Lead
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Paid time off
Quick apply
FBS Customer Care Supervisor
Capgemini —Pune, Maharashtra
- Hybrid work
- Management
- Customer service
- English
- Paid time off
Quick apply
Control-M Customer Success Specialist
BMC Software —Pune, Maharashtra
- ₹25,49,100 a year
- Oracle
- DevOps
- Databases
FBS Customer Care Representative
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Paid time off
Quick apply
Sales Director (B2B, End to End Sales, International)
Hire3 Labs —Pune, Maharashtra
- ₹30,00,000 - ₹50,00,000 a year
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
1d
Director, Global Service Delivery - APAC based
Siemens —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- PMP
- CAD
11d
Customer Service Representative
Envalior —Pune, Maharashtra
- Customer service
- ERP systems
- English
- Health insurance
Quick apply
8d
Sales Team Leader
Technokart Infosolution Private Limited —Swargate, Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Management
- Sales
- Business development
- Health insurance
Quick apply
8h
Customer Care - Team Lead
Kohler India Corporation —Pune, Maharashtra
- Management
- Customer service
- Microsoft Office
Customer Success Team Leader
Clean Harbors —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader/Supervisor
Nyati technologies —Pimpri-Chinchwad, Maharashtra
- ₹23,000 - ₹32,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
Duty Manager
NOVOTEL —Pune, Maharashtra
- Full-time
- English
- Guest services
- Communication skills
Quick apply
8h
Team Leader - Sales
CASAFY REALTY LLP —Baner, Pune, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Sales
- Business development
- In-person
- Commuter assistance
- Health insurance
Quick apply
Customer Service Manager
International Workplace Group plc —Pune, Maharashtra
- ₹3,40,000 - ₹4,70,000 a year
- Full-time
- English
- In-person
Invigilator/Procter
Pearson —Pune, Maharashtra
- ₹250 an hour
- Part-time
- English
- Bachelor's degree
- Communication skills
Salesforce Sales Manager (APAC & MENA Region)
Perigeon Software —Pune, Maharashtra
- Up to ₹12,00,000 a year
- Full-time
- Salesforce
- Business development
- Bachelor's degree
- Paid sick time
Quick apply
Customer Service Team Lead I -
Allstate —Pune, Maharashtra
- Supervising experience
- Bachelor's degree
5d
AVP Product Owner - Engagement, Commercial & Customer Interactions
Barclays —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Agile
Specialist Customer Success Manager, Actimize
Nice —Pune, Maharashtra
- Remote
- Mentoring
- Agile
- Financial services
7h
Education Counselor
Gopo Marketing serrvices —Pune, Maharashtra
- ₹11,170.03 - ₹55,610.45 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
3d

I want to receive the latest job alerts for customer service team leader in pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team leader jobs near pune maharashtra

Duty Manager jobs in Pune, Maharashtra

Customer Success Manager jobs in Pune, Maharashtra

Counselor jobs in Pune, Maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Customer Service Manager jobs in Pune, Maharashtra

Product Owner jobs in Pune, Maharashtra

Sales Team Leader jobs in Swargate, Pune, Maharashtra

Customer Success Specialist jobs in Pune, Maharashtra

Sales Director jobs in Pune, Maharashtra

Sales Manager jobs in Pune, Maharashtra

Customer Service Team Lead jobs in Pune, Maharashtra

Duty Manager jobs in Chennai, Tamil Nadu

Procurement Manager jobs in Hyderabad, Telangana

Duty Manager jobs in Coimbatore, Tamil Nadu

Duty Manager jobs in Kolkata, West Bengal

Ai Product Manager jobs in Mumbai, Maharashtra

It Manager jobs in Coimbatore, Tamil Nadu

Associate Product Manager jobs in Delhi

Duty Manager jobs in Chandigarh, Chandigarh

Customer Success Manager jobs in Kochi, Kerala

FBS Claims Operations Supervisor/Team Lead

Capgemini -
Pune, Maharashtra

Quick apply

Job details

Full-time

Benefits

Paid time off

Qualifications

Management
Customer service
Microsoft Office
Continuous improvement
Team management
Conflict management
Leadership
Communication skills

Full job description

This role is responsible for leading, managing and supporting assigned administrative team to effectively service internal and external customers. Responsible for continuous improvement of customer experience, business results, compliance, and employee development. Monitors all aspects of team performance, including but not limited to, customer experience, work product quality and coordination, workload and inventory efficiency, attendance and compliance with established company and regulatory guidelines. Responsible for individual employee development through regular performance reviews with improvement plans, skill coaching, progress tracking, feedback and discipline. May be responsible for supervising inbound/outbound calls and for overseeing distribution of mail and other documents to appropriate individuals in the organization. Interacts with customers, vendors and other internal departments to investigate and resolve technical processing and financial transaction issues. Addresses customer escalations and works to resolve them directly, or route to the appropriate contacts for resolution. Performs others duties as assigned. Evaluates reports, trends and results to identify and take action to improve business outcomes. Creates, updates, and maintains operational reports as required. May create and deliver presentations to immediate leadership team as well as key stakeholders in other business units. Presentations include, but are not limited to, individual and team results, key performance indicators, root cause analysis of opportunities and next steps planning with implementation timeline. Approves payment of bills for allocated adjustments expense within designated authority.

Work Timings (India) - (6:30pm – 3:30am IST)

Requirements

Software / Tool Skills

Insurance process-BPS/GCC 3 to 6 years including 1 to 3 years team leader experience.

US Property & Casualty customer service or claims experience desired but not mandatory.
Microsoft Office - Intermediate (1-3 Years)
Adaptable and flexible to new technology - Entry Level (1-3 Years)

Important Skills:

Good people leadership / team leadership
Strong communication skills
Change management or change champion
Process improvement and operational efficiency (Lean & Six Sigma)
Quality Management System (QMS)
Process automation and optimization

Other details:

- - Must have Skills : excellent communication skills, leadership skills, team management
  - Specific Keywords: change management, conflict management, supervising, address escalations
  - India Location : Pune (first priority); Hyderabad (option 2)

Other Critical Skills

Excellent written and verbal Communication - Advanced
Problem Solving and Decision Making Skills - Intermediate
Conflict Resolution Skills - Intermediate
People Management - Intermediate
Listening Skills - Advanced
Customer Service Skills - Intermediate

Benefits

Competitive compensation and benefits package:

Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

Quick apply

Refine Your Search

customer service team leader jobs in pune maharashtra

FBS Claims Operations Supervisor/Team Lead

FBS Customer Care Supervisor

Control-M Customer Success Specialist

FBS Customer Care Representative

Sales Director (B2B, End to End Sales, International)

Director, Global Service Delivery - APAC based

Customer Service Representative

Sales Team Leader

Customer Care - Team Lead

Customer Success Team Leader

Team Leader/Supervisor

Duty Manager

Team Leader - Sales

Customer Service Manager

Invigilator/Procter

Salesforce Sales Manager (APAC & MENA Region)

Customer Service Team Lead I -

AVP Product Owner - Engagement, Commercial & Customer Interactions

Specialist Customer Success Manager, Actimize

Education Counselor

I want to receive the latest job alerts for customer service team leader in pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected