Santa Cruz Maharashtra Service associate Jobs – 2438 Open Jobs Today

Apprentice
Bank of America —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Analysis skills
- Computer networking
Customer Support Associate
Cityflo —Thane, Maharashtra
- ₹2,50,000 - ₹3,50,000 a month
- Full-time
- English
- Computer skills
- Typing
- Health insurance
- Paid time off
Quick apply
CLIENT DOCUMENTATION REVIEW OFFICER
scymes services pvt limited —Andheri, Mumbai, Maharashtra
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Management
- Microsoft Office
- Quality control
Quick apply
3d
Immediate Joiners Required - Retail Asscociate - UNIQLO Mumbai
UNIQLO Retail Stores —Mumbai, Maharashtra
- ₹32,000 - ₹33,000 a month
- Weekend availability
- Sales
- Customer service
- Cashiering
- Health insurance
- Paid sick time
Quick apply
Hiring Retail Asscociate - UNIQLO Mumbai
UNIQLO Retail Stores —Mumbai, Maharashtra
- ₹32,000 - ₹33,000 a month
- Weekend availability
- Sales
- Customer service
- Cashiering
- Health insurance
- Paid sick time
Quick apply
7d
Learning & Development Associate
Artha Venture Fund —Lower Parel, Mumbai, Maharashtra
- ₹18,00,000 a year
- Project management
- Training & development
- Communication skills
Online Sales Associate
Aza Fashions Pvt. Ltd. —Prabhadevi, Mumbai, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Customer service
- Cashiering
- Health insurance
- Work from home
Quick apply
Assistant Manager - Customer Service
Hiring Mavericks —Andheri, Mumbai, Maharashtra
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
Customer Service Agent
Datamark, Inc. —Mumbai, Maharashtra
- ₹1,00,000 - ₹2,50,000 a year
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Health insurance
- Paid time off
Quick apply
Customer Service New Associate - Query Management
Accenture —Mumbai, Maharashtra
- Full-time
- Customer service
- English
- 12th Pass
Customer Support Associate
Workforce consultancy services —Mumbai, Maharashtra
- ₹35,000 - ₹60,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Life insurance
Quick apply
11h
Senior Team Member
Bank of America —Mumbai, Maharashtra
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
Retail Sales Associate
Royal Sports & Fitness Pvt Ltd —Lower Parel, Mumbai, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Cashiering
- Commuter assistance
- Cell phone reimbursement
Quick apply
Event Operations Associate
BookEventz.com —Andheri East, Mumbai, Maharashtra
- Up to ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
Associate
PwC —Shivaji Park, Mumbai, Maharashtra
- Full-time
- Project management
- Team management
- Travel
CSR (Customer Service Representative)
Callon Global Services LLP —Andheri, Mumbai, Maharashtra
- ₹10,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
HR Service Delivery New Associate
Accenture —Mumbai, Maharashtra
- Full-time
- English
- Communication skills
11d
Customer Service Executive
International Customer Support Associate —Mumbai, Maharashtra
- ₹35,000 - ₹38,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Paid time off
Quick apply
Jr. Sales Associate - Jewelry
Papa Dont Preach —Bandra West, Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Weekend availability
- Customer service
- Bachelor's degree
- In-person
Quick apply
Customer Support Associate
Solar Ladder —Mumbai District, Maharashtra
- ₹25,000 - ₹34,589 a month
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Health insurance
- Paid time off
Quick apply
1d

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Apprentice

Bank of America -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
Analysis skills
Debits & credits
Computer networking
Fraud prevention and detection
Communication skills
Banking

Full job description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

The Client Protection organization includes Fraud Detection Operations (FDO) and Consumer & Small Business Claims Operations (C&SBC).

Fraud detection team reviews potentially fraudulent transactions exceptioned out by the fraud filters and decisions them basis judgmental review for products like New Accounts, Checks, Deposits & Online. The team also provides fraud support through activities like closure fulfillment of deposit accounts & loss allocation as well as specialized fraud work like defect analysis, secondary closure review and hold audit.

C&SBC is responsible for the research and timely resolution of fraud claims , billing disputes & Payment queries on consumer, commercial and small business credit/debit card account. The key actions involves processing Chargeback to recover money from merchant, accepting or denying merchant response on chargeback processed and various other exception actions like providing provisional credit, Fraud reporting and merchant Credit adjustment.

The Client Protection team in GBS is spread across Gurugram, Mumbai, Hyderabad, GIFT and Chennai

Job Description*

Responsible for working in different queues as per the standard procedures ensuring high level of accuracy & consistency. The process part of Client Protection operations, which works with VISA & Master Pin less debit card | Credit Card | ATM Fees | Cheque Fraud transactions | Potential chargeback reason code is identified by the associate, as per Visa regulations and disputes will be processed accordingly and dispute will be resolved accordingly.

Responsibilities*

Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities as per the procedure
Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
Maintaining the KPI's and KRA's of the process
The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy.
This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements.

Requirements:

Education*

Graduation (Any Stream)

Experience Range*

0-4 Years

Foundational skills*

Basic knowledge of banking/ products
Basic knowledge of Card network
Basic knowledge of debit /credit card
Basic knowledge of fraud detection
Ability to multitask and adapt to change
Proficient with Microsoft Office Tools
Good Communication Skills(both written and oral)
Strong analytical skills
Detail oriented
Proven Problem Solving Skills
Self-motivated and results orientated

Work Timings*

Client Protection operates 24X7, Shift depends on process aligned to; Can be rotational.

Weekly off - fixed / Split Off; depends to the process aligned to

Job Location*

GIFT/HYD/GGN/MUM/CHN

Apply Now

Refine Your Search

service associate jobs in santa cruz maharashtra

Apprentice

Customer Support Associate

CLIENT DOCUMENTATION REVIEW OFFICER

Immediate Joiners Required - Retail Asscociate - UNIQLO Mumbai

Hiring Retail Asscociate - UNIQLO Mumbai

Learning & Development Associate

Online Sales Associate

Assistant Manager - Customer Service

Customer Service Agent

Customer Service New Associate - Query Management

Customer Support Associate

Senior Team Member

Retail Sales Associate

Event Operations Associate

Associate

CSR (Customer Service Representative)

HR Service Delivery New Associate

Customer Service Executive

Jr. Sales Associate - Jewelry

Customer Support Associate

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