Shivam Road Hyderabad Telangana Senior analyst Jobs – 1015 Open Jobs Today

Team Lead, Business Systems Analyst
Blackbaud —Hyderabad, Telangana
- Full-time
- Computer Science
- Salesforce
- Master's degree
IT Business Analyst (Intraday Liquidity Management)
Unison Group —Hyderabad, Telangana
- ₹15,00,000 - ₹35,00,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Scripting
Quick apply
1d
FBS-Senior Operations Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Master's degree
- Paid time off
Quick apply
Data and Reporting Senior Analyst - IND
DAZN —Hyderabad, Telangana
- Full-time
- SQL
- Mentoring
- Communication skills
Quick apply
1d
Senior Research Analyst
79th East Pvt Ltd —Ameerpet, Hyderabad, Telangana
- ₹5,50,000 - ₹7,00,000 a year
- Full-time
- Microsoft Excel
- Research
- Finance
- Health insurance
Quick apply
Senior Compliance Analyst
Franklin Templeton Investments —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Health insurance
9d
Sr Analyst-CMDB & HAM Management
Mattel —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Analysis skills
Quick apply
Data & Governance Senior Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- English
- Analysis skills
9d
Lead/Senior Business Analyst - Multiple Domains
EPAM Systems, Inc. —Hyderabad, Telangana
- SQL
- Bachelor's degree
- APIs
- Health insurance
- Paid time off
2d
Reporting Senior Analyst
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
FBS Senior Operations Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Salesforce
- Master's degree
Quick apply
Senior Analyst
Carrier —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
3d
Senior Capability Analyst
Optum —Hyderabad, Telangana
- Full-time
- Presentation skills
- Agile
- Health insurance
Service & Knowledge Omnichannel Senior Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Master's degree
- Software development
- Agile
Senior Business Analyst
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Agile
- Health insurance
Senior Data Analyst, IN
DAZN —Hyderabad, Telangana
- Full-time
- SQL
- Analysis skills
- Communication skills
Quick apply
Senior Analyst Data Analytics
Providence Global Center —Hyderabad, Telangana
- Part-time
- Microsoft Excel
- SQL
- Analysis skills
- Health insurance
2d
Senior Analyst - Asset Management
Microland —Hyderabad, Telangana
- Bachelor's degree
Senior Business Analyst
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Management
- Computer Science
- Health insurance
Senior Manager, SFCC
l'Oréal —Hyderabad, Telangana
- Full-time
- Remote
- Management
- Salesforce
- Presentation skills
- Health insurance
- Work from home
Quick apply

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Team Lead, Business Systems Analyst

Blackbaud -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Computer Science
Salesforce
Information Systems
Master's degree
Bachelor's degree
Communication skills

Full job description

Who are we

At Blackbaud, we empower the people and institutions changing the world—accelerating human progress and building a future where resources move at the speed of need. Our mission is to provide cloud software, services, expertise, and data intelligence that empower and connect people to drive impact for social good, and our vision is to power an Ecosystem of Good® that builds a better world.

What we are looking for

We are seeking a experienced, hands-on Team Lead, who will lead and develop a team supporting Customer Success Operations technology and workflows, with primary ownership across Gainsight and Salesforce PSA/Certinia. The role is accountable for day-to-day platform operations, intake governance, prioritization, and delivery of both run-the-business and process improvement/automation work—while remaining hands-on in configuration, troubleshooting, stakeholder alignment, and documentation.

Job Title

Team Lead – Business Systems Analyst

Work Location & Schedule

Work Location: Sky tech, Financial District, Hyderabad, India

Work Schedule:

This role supports customers and stakeholders primarily during U.S. business hours.
Expected working hours are 01:00 PM to 10:00 PM IST, with occasional flexibility required to support collaboration with U.S.-based teams and business needs.
Participation in after-hours support rotations and select holiday coverage may be required based on product, region, or business needs.

Key Responsibilities

Lead, coach, & manage a team supporting Gainsight and Salesforce/Certinia operation, establish clear ownership, coverage, for deliverables.
Drive day-to-day execution management: intake triage, prioritization, WIP management, escalation handling, and ensuring responsiveness to internal customers (Customer Success/Customer support/Professional Services team).
Build team resilience through cross-training, knowledge sharing, and maintaining “backup coverage” so business continuity is protected.
Maintain strong platform documentation discipline (rules/SOPs and recurring program documentation), supporting scalable delegation.
Ensure adherence to the Operating Leave agreement (OLA’s).
Use operational tracking and evidence-based workflow management to improve throughput, predictability, and stakeholder communication.
Serve as the primary escalation point; translate ambiguous requests into actionable requirements and structured work items
Ensure stakeholder alignment and communication cadence—clear status, risks, dependencies—especially during high-impact periods
Guide & mentor team members through 1:1, team meetings, performance reviews cycles & other channels.
Ensure team members alignment with region specific workplace policies.
Oversee and actively support outbound customer communications via Gainsight, including program execution and operational governance owned by CS Ops.
Lead the team’s Gainsight operational backlog spanning programs, bugs, reporting issues, non-reporting features, UAT support, and recurring deliverables
Lead and actively support operational work across Gainsight/Salesforce/ Certinia PSA or customer-facing teams: handling bugs/issues, operational requests, and platform/process questions.

Required Qualifications

8–10 years of experience in Business Systems /CS Ops / Enterprise SaaS administration, with proven ownership of production systems and stakeholder-facing delivery.
Bachelor’s/master’s degree in computer science, Information Systems or related field.
Excellent communication and relationship-building skills, including comfort engaging with senior stakeholders
Hands-on experience as Gainsight Admin.
Demonstrated people leadership with ability to coach, delegate, and raise team capability while staying hands-on.
Gainsight Admin Certification -Level I or II (Preferred)
Hands-on experience supporting Salesforce PSA /Certinia (preferred)

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

senior analyst jobs in shivam road hyderabad telangana

Team Lead, Business Systems Analyst

IT Business Analyst (Intraday Liquidity Management)

FBS-Senior Operations Analyst

Data and Reporting Senior Analyst - IND

Senior Research Analyst

Senior Compliance Analyst

Sr Analyst-CMDB & HAM Management

Data & Governance Senior Analyst

Lead/Senior Business Analyst - Multiple Domains

Reporting Senior Analyst

FBS Senior Operations Analyst

Senior Analyst

Senior Capability Analyst

Service & Knowledge Omnichannel Senior Analyst

Senior Business Analyst

Senior Data Analyst, IN

Senior Analyst Data Analytics

Senior Analyst - Asset Management

Senior Business Analyst

Senior Manager, SFCC

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