Swargate Pune Maharashtra Research analyst Jobs – 306 Open Jobs Today

Analyst - Process Analytics - FCRM 5A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- English
- Research
Quick apply
13d
Market Research Analyst
AideExpert Advisory —Bavdhan, Pune, Maharashtra
- ₹2,00,000 - ₹6,00,000 a year
- Full-time
- Writing skills
- English
- Research
Market Research Analyst
Infogence Research & Consulting Pvt. Ltd. —Pune, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Research
- Microsoft Office
- Master's degree
Quick apply
9d
Market Research Analyst
DemandMatrix —Pune, Maharashtra
- Microsoft Excel
- B.Sc
- Engineering
Quick apply
Research & Development [Thermal Analyst] (Position - 2)
Bentork —Pune, Maharashtra
- Electrical experience
- Bachelor's degree
- Internship
Senior Research Analyst
Optima Life Sciences Pvt Ltd —Pune, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Doctoral degree
- Research
- Master's degree
Quick apply
Research Analyst
Coleda B2B —Pune, Maharashtra
- Microsoft Excel
- Research
- Bachelor's degree
Compliance Research Analyst
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- Research
- Windows
12d
S&C GN - Data&AI - Life Sciences - Analyst
Accenture —Pune, Maharashtra
- Full-time
- Azure
- Master's degree
- SQL
Research Analyst
Techbizmedia —Pune, Maharashtra
- ₹10,000 - ₹25,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Paid time off
Quick apply
13d
Ecommerce Analyst / Research Analyst
MyVirtualDesks —Pune, Maharashtra
- Email
- Research
- Master's degree
- Bachelor's degree
Technical Analyst
Pune E-Stock Broking Limited —Pune, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
13d
Research Analysts
Maxim Research —Pune, Maharashtra
- Email
- Master's degree
- Databases
- Analysis skills
Data Analyst
Precision Medicine Group —Pune, Maharashtra
- Online application
- Remote
- Computer Science
- Master's degree
- SQL
Business Analyst
Dista —Pune, Maharashtra
- Full-time
- Analysis skills
- Agile
- Communication skills
Market Research Analyst
Pristine Market Insights Pvt Ltd. —Kharadi, Pune, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- SQL
Quick apply
11d
Analyst - TAX - AMI - TAX - ITTS - Transfer Pricing - Pune
EY —Pune, Maharashtra
- Master's degree
- Analysis skills
- Bachelor's degree
1d
Data Research Analyst | 2+ Years
FluidLive Solutions —Kalyani Nagar, Pune, Maharashtra
- Full-time
- Research
- Master's degree
- Bachelor's degree
Research Analyst (CDQA) – Walk-In Drive
Valasys Media —Kalyani Nagar, Pune, Maharashtra
- Monday to Friday
- Walk-in
- Microsoft Excel
- Research
- Databases
Analyst - Process Analytics - FCRM 5B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply

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Analyst - Process Analytics - FCRM 5A

Genpact India Pvt. Ltd. -
Pune, Maharashtra

Quick apply

Job details

Full-time
13 days ago

Qualifications

Statistics
Computer Science
English
Research
Master's degree
Analysis skills
Bachelor's degree
MA
Fraud prevention and detection
Data science
BA
Data Science
Analytics

Full job description

Analyst - Process Analytics - FCRM

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Summary of This Role

Responsible for research and resolution of customer charge backs. Requires detailed transaction research, analytical skills, and documentation of actions taken including phone calls to merchants, cardholders, and others as appropriate. Applies bank and card industry regulations and practices in resolving disputes. May also compile aggregate statistics on charge backs for use by the company in identifying patterns and improving overall customer service.

What Part Will You Play?

Researches, processes, and resolves chargeback/reversal requests for all dispute reason codes and all supported card brands by utilizing established processes in a multi-client/system environment and adhering to association regulations. Gathers and analyzes cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations, organizes supporting information, and applies appropriate credit/debit adjustments to accounts based on the final result of arbitration. May communicate with clients via "written" correspondence, as required, in an effort to determine the appropriate disposition of a chargeback request.

Maintains a comprehensive understanding of all supported card brands (i.e. Visa/MasterCard/Discover/Amex) and federal regulations governing credit card chargebacks and reversals through training and online research of regulations while working in accordance with department processes and procedures. Frequently reviews federal and card brand regulations for changes, and reports potential impacts to internal processes and procedures to management team. May provide recommendations to minimize impacts to the organization. Conducts side-by-side training on these changes, as needed.

Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.

Supervision - Proposes methods and procedures on new assignments. May be informal team leader.

Skills / Knowledge - Working knowledge of association and card industry regulations

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

Chargeback, Fraud Analysis, Fraud Detection, Fraud Detection Strategies, Fraud Disputes, Fraud Investigations, Fraud Monitoring, Fraud Prevention, Fraud Prevention Strategies, Fraud Risk Management

Language

English (Required), English (Required)

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Process Analytics - FCRM

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

research analyst jobs in swargate pune maharashtra

Analyst - Process Analytics - FCRM 5A

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