Tamil Nadu Senior customer service representative Jobs – 76 Open Jobs Today

AGM HR / Manager HR
Schnell Energy Equipments Pvt Ltd —Periyanaickenpalayam, Coimbatore, Tamil Nadu
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Medicine
- Human resources
- In-person
- Health insurance
- Flexible schedule
Quick apply
21h
Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Customer Service Professional
vanis creative bakers —Tirunelveli, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Commuter assistance
- Paid time off
Quick apply
Senior Executive - Operations - TPH
DHL —Tamil Nadu
- Email
- Up to 50% travel
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Senior Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Customer Relationship Manager / Senior Executive - Marketing and Sales
Sree Subhiksha Housing and Enterprises Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Sales
- Social media management
- English
Quick apply
Sr Representative, Sales
Avient —Tamil Nadu
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lead - GCC Strategy
Corpay —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Administrative experience
- Health insurance
- Food provided
Senior Medical Sales Representative
Manju Groups —Thiruvallur District, Tamil Nadu
- ₹35,000 - ₹65,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Flexible schedule
Quick apply
9d
HR Business Partner - Based in Bengaluru
HARTING (India) Private Limited —Chennai, Tamil Nadu
- Sales
- English
- Analysis skills
Quick apply
Sr. Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Specialist - OTC
Shell —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- Bachelor's degree
3d
Senior Manager-Operations, GBS Process & Analytics Services
AstraZeneca —Chennai, Tamil Nadu
- Full-time
- Sales
- Salesforce
- Business development
3d
General Manager- Sales and Product | BMW
Trans Eurokars Pte Ltd —Keelaiyur, Tamil Nadu
- Full-time
- Sales
- Bachelor's degree
Senior Application Developer
UPS —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Assistant Manager - Sales & Service (Chennai/Mangalore)
John Crane —Chennai, Tamil Nadu
- Full-time
- English
- Presentation skills
- Bachelor's degree
Quick apply
HR Senior Project Manager
NCR —Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
- Human resources
10d
Business Development Representative, Business Development
Denodo —Chennai, Tamil Nadu
- Full-time
- CRM software
- Customer service
- Salesforce
Operations Manager Global Derivatives
Shell —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Analysis skills
Customer Success Specialist - OTC
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- Bachelor's degree
3d

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AGM HR / Manager HR

Schnell Energy Equipments Pvt Ltd
Periyanaickenpalayam, Coimbatore, Tamil Nadu

Quick apply

Job details

Full-time
₹60,000 - ₹1,00,000 a month
21 hours ago

Benefits

Health insurance
Flexible schedule

Qualifications

Succession planning
Medicine
Human resources management
Human resources
Business requirements

Full job description

1. HR Strategy & Leadership

Develop and implement HR strategies aligned with business objectives.
Advise the MD/CEO/Business Heads on people-related matters.
Prepare annual HR budgets, manpower plans and HR action plans.
Establish HR policies, procedures and organizational systems.
Drive HR transformation and continuous improvement initiatives.
Lead and mentor the HR team.

2. Manpower Planning & Recruitment

Prepare annual and monthly manpower plans based on business requirements.
Manage the complete recruitment cycle from requisition to onboarding.
Develop sourcing strategies for critical and difficult-to-fill positions.
Monitor recruitment TAT, cost per hire and hiring fulfillment.
Ensure effective onboarding and induction of new employees.
Develop talent pipelines for key positions.

3. Performance Management

Design and implement KRA/KPI-based performance management systems.
Coordinate annual performance appraisal and increment processes.
Monitor departmental KPI achievement.
Identify performance gaps and implement Performance Improvement Plans (PIP).
Support managers in setting measurable KRAs and KPIs.

4. Employee Relations

Manage employee grievances and workplace conflicts.
Handle disciplinary procedures, misconduct cases and domestic enquiries.
Promote positive employee relations and workplace culture.
Conduct employee engagement initiatives.
Monitor employee satisfaction and retention.
Conduct exit interviews and analyze attrition trends.

5. Compensation & Benefits

Manage salary structures, grades and compensation benchmarking.
Coordinate annual increments, promotions and incentives.
Review compensation competitiveness and internal equity.
Manage employee benefits such as insurance, medical benefits, PF, ESI and other welfare schemes.
Monitor payroll inputs and ensure timely and accurate processing.

6. Learning & Development

Conduct training needs analysis.
Prepare annual training calendars and budgets.
Implement technical, behavioural and leadership development programs.
Measure training effectiveness.
Develop competency frameworks and career development plans.
Support succession planning and talent development.

7. Statutory Compliance & Labour Laws

Ensure compliance with applicable labour laws and statutory requirements.
Monitor PF, ESI, PT, Bonus, Gratuity, Minimum Wages, Standing Orders, Shops & Establishments/Factories requirements, as applicable.
Coordinate statutory inspections and audits.
Maintain statutory registers and records.
Ensure timely statutory returns and payments.
Keep management updated on changes in labour legislation.

8. HR Operations & HRIS

Manage attendance, leave, employee records and HR documentation.
Ensure effective utilization of HRMS/HRIS systems.
Monitor attendance regularization and payroll inputs.
Maintain employee master data.
Develop HR dashboards and MIS reports.
Improve HR processes through automation and digitization.

9. HR Analytics & MIS

Develop and monitor key HR metrics such as:

Employee Turnover Rate
Absenteeism Rate
Hiring Fulfillment Rate
Time to Hire
Cost per Hire
Open Position Aging
Training Completion Rate
Employee Satisfaction Index
Manpower Cost
Revenue per Employee
Productivity
Retention Rate

10. Employee Engagement & Culture

Plan and execute employee engagement programs.
Organize events such as Annual Day, Independence Day, Republic Day, Women's Day, Sports Day and cultural celebrations.
Promote employee recognition and reward programs.
Strengthen organizational culture and employee communication.
Conduct employee feedback/satisfaction surveys.

11. Administration

Where HR & Admin are combined:

Manage security, housekeeping, transport and facility management.
Monitor office/factory infrastructure and employee facilities.
Manage vendor contracts and administrative expenses.
Ensure workplace safety and statutory requirements.
Monitor company assets and administrative services.
Coordinate emergency preparedness and safety initiatives.

12. Industrial Relations & Factory HR

For manufacturing organizations:

Manage worker relations and shop-floor HR activities.
Coordinate with worker representatives/unions where applicable.
Monitor productivity, absenteeism and discipline.
Handle grievances and disciplinary cases.
Support production manpower planning.
Ensure compliance with factory-related labour requirements.

13. Audit & Compliance

Coordinate internal, customer and social compliance audits.
Ensure closure of HR-related audit observations.
Maintain HR policies, SOPs and supporting documentation.
Support audits such as SMETA, Sedex, RBA, SA8000, ISO and customer audits, where applicable.

14. Management Reporting

Prepare and present monthly/quarterly HR reports to senior management covering:

Manpower → Recruitment → Attrition → Attendance → Payroll → Training → Performance → Employee Relations → Compliance → HR Cost → Engagement

15. Strategic HR Business Partnering

Work closely with functional heads to understand business requirements.
Translate business requirements into HR solutions.
Support organizational restructuring and change management.
Identify critical talent and succession risks.
Improve employee productivity and organizational effectiveness.
Provide data-driven recommendations to senior management.

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits:

Flexible schedule
Health insurance

Work Location: In person

Quick apply

Refine Your Search

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