Thousand Lights Tamil Nadu Helpdesk support Jobs – 42 Open Jobs Today

Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
Helpdesk Support
Talent Focuz —Chennai, Tamil Nadu
- From ₹25,000 a month
- Email
- Software troubleshooting
- Customer service
- SQL
- Health insurance
- Life insurance
Quick apply
CRM -Helpdesk executive - TPA - Chennai location
MEDI ASSIST INSURANCE TPA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹1,85,000 - ₹2,50,000 a year
- Full-time
- English
- Microsoft Office
- 12th Pass
- Health insurance
- Cell phone reimbursement
Quick apply
IT Support Engineer
Qube Cinema —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Computer Science
2d
IT Helpdesk Support Executive
ZakApps —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- B.Sc
- Windows
IT Helpdesk Coordinator
Fourth Dimension Technologies Pvt. Ltd —Chennai, Tamil Nadu
- ₹2,20,000 - ₹3,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
System Administrator
TAAC CBSE SCHOOL —Kundrathur, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
IT Helpdesk Engineer
Bloom Electronics Private Limited —Chennai, Tamil Nadu
- Up to ₹16,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Desktop Support Engineer
Yaway Technologies Private Limited —Chennai, Tamil Nadu
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
- Health insurance
Quick apply
Systems Support Officer
V.Group —Chennai, Tamil Nadu
- Azure
- English
- Windows
4d
Customer Success Executive
Biotastic Health Systems —Chetput, Chennai, Tamil Nadu
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
2d
Claim Processing Executive-chennai
Watchyourhealth.com India Private Limited —Chennai, Tamil Nadu
- ₹23,000 - ₹25,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Operations Associate
Vedantu Innovations Pvt. Ltd —Chennai, Tamil Nadu
- Up to ₹3,36,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Paid sick time
Quick apply
Service Desk Engineer
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- English
- Microsoft Office
3d
Claim Processing Executive
Watchyourhealth.com India Private Limited —Chennai, Tamil Nadu
- ₹25,000 - ₹27,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
US Payroll Professional
Trimble —Chennai, Tamil Nadu
- Online application
- Microsoft Excel
- B.Sc
- Administrative experience
- Paid time off
2d
CRM Executive
MEDI ASSIST INSURANCE TPA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
9d
Transition Manager
Unify Facility Management Pvt.Ltd —Chennai, Tamil Nadu
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Plumbing
Quick apply
3d
Manager - Technical Infrastructure Specialist
Datamatics Technologies —Chennai, Tamil Nadu
- Full-time
- Linux
- In-person
- AI
Quick apply
4d
IT Technician
VGK Builders PVT LTD —Tambaram, Chennai, Tamil Nadu
- ₹25,000 - ₹27,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply

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Level 1 IT Support Engineer

Newgen Software -
Chennai, Tamil Nadu

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Job details

Fresher

Qualifications

Computer science
ITIL Certification
Operating systems
Microsoft Outlook
Software troubleshooting
Customer service
LAN
Encryption
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
DNS
Linux
Communication skills
CompTIA A+
Help desk
VPN

Full job description

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing firs

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing first level technical support for laptops, desktops, operating systems (Windows, Linux, macOS), and common IT services. This role focuses on diagnosing and resolving basic technical issues, ensuring smooth user operations, and escalating complex problems as needed. ________________________________________ Key Responsibilities 1. End User Device Support • Provide L1 support for laptops and desktops across Windows, Linux, and macOS platforms. • Perform OS-level troubleshooting, including login issues, system slowness, system updates, and configuration support. • Install, update, and verify Encryption solutions (e.g., BitLocker) • Perform Antivirus installation & updates. • Assist with device imaging, re imaging, and configuration according to IT standards. • Troubleshoot hardware components: RAM, HDD/SSD, keyboard, battery, display, ports, and peripherals. ________________________________________ 2. Software & Application Support • Provide basic support for enterprise applications including: o Microsoft Teams o Office 365, Outlook , Email & VPN Clients o Web Browsers & Office Productivity Tools • Assist users with application installation, configuration, and sign-in issues. • Support troubleshooting of email delivery, sync, and configuration problems. ________________________________________ 3. Network & Connectivity Support • Troubleshoot LAN/WAN connectivity issues, including wired and wireless networks. • Resolve internet connectivity issues, IP conflicts, DNS issues, and limited network access. • Support users facing issues with network printers and shared resources. • Log and escalate unresolved network faults to Level 2/Network Team. ________________________________________ 4. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. • Maintain clear documentation of troubleshooting steps and resolutions. ________________________________________ 5. Security & Compliance • Ensure compliance with organization’s IT security policies. • Validate that all systems have updated antivirus definitions, OS patches, and encryption enabled. • Report any security incidents or suspicious activity to the IT Security Team. ________________________________________ 6. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. • Maintain a strong customer-first mindset in all interactions. ________________________________________ Required Skills & Qualifications Technical Skills • Basic knowledge of Windows, Linux, and macOS operating systems. • Understanding of network basics (LAN/WAN, IP, DNS, DHCP). • Hands-on experience with antivirus tools, encryption, and OS troubleshooting. • Understanding of Microsoft Teams, Outlook, and Office 365 basics. • Familiarity with laptop/desktop hardware diagnostics. • Basic knowledge of ticketing tools. Soft Skills • Strong communication and customer service skills. • Ability to follow standard operating procedures (SOPs). • Analytical and problem-solving mindset. • Ability to work under supervision and escalate issues appropriately. ________________________________________ Education & Experience • Graduate in Computer Science, IT, or related field. • 0–2 years of experience in IT helpdesk or technical support (freshers with strong technical skills may apply). • Relevant certifications (optional but beneficial): o CompTIA A+ o ITIL Foundation o Microsoft 365 Certified Fundamentals o Linux Essentials ________________________________________ Key Attributes • Good learner, adaptable, and eager to grow. • Strong sense of responsibility and ownership. • Ability to handle multiple tasks with attention to detail.

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helpdesk support jobs in thousand lights tamil nadu

Level 1 IT Support Engineer

Helpdesk Support

CRM -Helpdesk executive - TPA - Chennai location

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Manager - Technical Infrastructure Specialist

IT Technician

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