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- Paid sick time
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Senior Server Support Engineer (L2 Support)

[email protected] -
Greater Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹40,000 a month

Benefits

Provident Fund
Paid sick time

Qualifications

Microsoft Windows Server
Desktop support
MCSA
TCP
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
MCSE
CCNA
LAN
Windows
Technical support
Master's degree
MCA
DHCP
Bachelor's degree
IT support
Computer Engineering
Computer networking
DNS
B.E.
TCP/IP
Desktop administration
Diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Senior Server Support Engineer (L2 Support)

Company: BIPS Systems Limited
Job Type: Full-Time
Job Location: GNIDA Office, Greater Noida Industrial Development Authority (Near GNIDA Metro Station), Greater Noida, Uttar Pradesh – 201310
Open Positions: 01

Salary: ₹30,000 – ₹40,000 per month (Based on experience and technical expertise)

Experience Required: 5–6 Years
Notice Period: Immediate Joiners Preferred

Job Description

BIPS Systems Limited is looking for an experienced Senior Server Support Engineer (L2 Support) to join our IT Infrastructure team. The ideal candidate should have strong hands-on experience in server administration, desktop support, Microsoft technologies, Active Directory, networking, and enterprise IT infrastructure.

The selected candidate will be responsible for providing Level-2 technical support, ensuring smooth IT operations, and resolving hardware, software, server, and network-related issues across the organization.

Key Responsibilities

Provide Level 2 (L2) Desktop Support for hardware, software, and operating system-related issues.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and peripheral devices.
Install, configure, and support Windows 10 & Windows 11 operating systems.
Manage and support Microsoft 365, Outlook, Microsoft Teams, and other business applications.
Administer Active Directory, including user account creation, password resets, group policies, permissions, and user management.
Configure and support VPN, LAN, Wi-Fi, and perform basic network troubleshooting.
Monitor and troubleshoot Windows Server environments.
Perform software installations, upgrades, patch management, and system updates.
Coordinate with internal teams and vendors to resolve technical issues.
Maintain IT asset records, documentation, and support logs.
Ensure smooth day-to-day IT infrastructure operations and provide timely technical support.

Required Skills

Strong knowledge of Windows 10 & Windows 11
Hands-on experience with Windows Server Administration
Good knowledge of Microsoft 365, Outlook, and Microsoft Teams
Experience in Active Directory administration
Basic knowledge of DNS, DHCP, TCP/IP, VPN, LAN, Wi-Fi, and Network Troubleshooting
Experience in hardware troubleshooting and desktop support
Good communication, analytical, and problem-solving skills
Ability to work independently and handle multiple support requests efficiently

Educational Qualification

B.Tech / BE in Computer Science, Information Technology, Electronics & Communication, or a related discipline.
BCA / MCA or Diploma in Computer Engineering / Information Technology can also apply.
Microsoft Certifications such as MCSA, MCSE, Microsoft 365, Azure Administrator, CCNA, or equivalent certifications will be an added advantage.

Experience Required

5–6 years of relevant experience in:

L2 Desktop Support
Windows Server Administration
Microsoft 365 Administration
Active Directory Management
IT Infrastructure Support
Network Troubleshooting
Enterprise IT Support Environment

Preferred Candidate

Experience in enterprise or government IT infrastructure projects.
Strong knowledge of Windows Server, Microsoft 365, Active Directory, and networking.
Ability to troubleshoot complex technical issues independently.
Immediate Joiners will be given preference.

Why Join BIPS Systems Limited?

Opportunity to work on large-scale Enterprise and Government IT projects.
Exposure to modern IT Infrastructure and Microsoft technologies.
Professional, collaborative, and growth-oriented work environment.
Excellent opportunities for technical learning and career advancement.

How to Apply

Interested candidates can share their updated resume at:
[email protected]

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Paid sick time
Provident Fund

Application Question(s):

ENTER PERVIOUS COMPANY NAME

Education:

Master's (Preferred)

Experience:

IT Infrastructure Support: 6 years (Preferred)

Work Location: Remote

Quick apply

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