Bangalore City, Bengaluru, Karnataka Ust global Jobs – 398 Open Jobs Today

Associate III - Product Support
UST —Bengaluru, Karnataka
7d
Associate III - Global Supply chain
UST —Bengaluru, Karnataka
- Bachelor's degree
- Manufacturing
5d
Associate III - VLSI
UST —Bengaluru, Karnataka
7d
Associate III - Semiconductor Product Validation
UST —Bengaluru, Karnataka
- Windows
- Assembly
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AI/ML Engineer
UST —Bengaluru, Karnataka
- Azure
- PMP
- Project management
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Project Manager II
UST —Bengaluru, Karnataka
- Project management
7d
L&D Administrator
UST —Bengaluru, Karnataka
- Customer service
7d
Project Manager- AI/ML
UST —Bengaluru, Karnataka
- Azure
- PMP
- Project management
7d
Associate II - Data Engineering
UST —Bengaluru, Karnataka
- Data analysis skills
- SQL
- Python
7d
Lab Support
UST —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
7d
VR Simulation Associate
UST —Bengaluru, Karnataka
- AutoCAD
- CAD
- English
7d
Lab Support Technician
UST —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Laboratory experience
7d
Tableau Developer
UST —Bengaluru, Karnataka
- Oracle
- SQL
- Bachelor's degree
7d
Python Fullstack Developer
UST —Bengaluru, Karnataka
- Computer science
- Computer Science
- Software troubleshooting
7d
Technical Writer
UST —Bengaluru, Karnataka
- Microsoft Powerpoint
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- Master's degree
7d
Tester II - Semiconductor Product Validation
UST —Bengaluru, Karnataka
- Linux
- Communication skills
7d
Lead I - Semiconductor S/W Product Development
UST —Bengaluru, Karnataka
- C++
- Bachelor's degree
- Communication skills
7d
Tester I - Software Testing
UST —Bengaluru, Karnataka
- Scripting
- Python
7d
Tester II - Embedded Testing
UST —Bengaluru, Karnataka
- Scripting
- Python
7d
Developer II - Embedded Software
UST —Bengaluru, Karnataka
- C++
- Bachelor's degree
- Software development
7d

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Associate III - Product Support

UST -
Bengaluru, Karnataka

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Job details

7 days ago

Qualifications

Incident management
ServiceNow
Problem management

Full job description

Role description

Incident Management Support

Grade -3

Bangalore

Essential Functions, Duties & Responsibilities

Activity

Description

Incident Management

Ticket queue monitor in the ticketing system

Ticket acknowledgement with proper assessment

Ticket extended tagging for Proactive Problem Management

Establishing Master & Child relation for similar open issues

Ticket Handshake for the forward Incidents

Timely updates to customer on the progress

Incident (Functional & technical) analysis & fixing of the issue (application or Handling)

Incident Resolution

Problem ticket creation and assigning to problem coordinator for the workaround Incidents.

Updating Project folder with required reports, Documents & Solutions

Abide by Ticket Quality process like updating and maintaining all fields in SMT/Service now ticket during the ticket life cycle. This process will be discussed during the transition phase and documented for future reference.

Skills

incident management,phase transition,ticketing system,incident resolution,problem management,servicenow,queue monitoring,technical analysis,updatable

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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ust global jobs in bangalore city, bengaluru, karnataka

Associate III - Product Support

Associate III - Global Supply chain

Associate III - VLSI

Associate III - Semiconductor Product Validation

AI/ML Engineer

Project Manager II

L&D Administrator

Project Manager- AI/ML

Associate II - Data Engineering

Lab Support

VR Simulation Associate

Lab Support Technician

Tableau Developer

Python Fullstack Developer

Technical Writer

Tester II - Semiconductor Product Validation

Lead I - Semiconductor S/W Product Development

Tester I - Software Testing

Tester II - Embedded Testing

Developer II - Embedded Software

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