Mansarovar Jaipur Rajasthan Customer success manager Jobs – 36 Open Jobs Today

Manager - Customer Success
Saadaa —Jaipur, Rajasthan
- ₹50,000 - ₹70,000 a year
- Full-time
- CRM software
- Customer service
- Master's degree
Quick apply
4d
Customer Success Manager
YuCollect —Jaipur, Rajasthan
- Full-time
- Travel
- Financial services
Business Strategy Manager
Saadaa —Jaipur, Rajasthan
- Microsoft Excel
Quick apply
13d
Delivery Lead Manager
Accenture —Jaipur, Rajasthan
- Full-time
- Project management
- Budgeting
- Communication skills
Manager Training|International|02072025
TGBPL TP India - IBU —Jaipur, Rajasthan
- Full-time
- Remote
- Time management
- Work from home
Business Development Manager
Compusys e Solutions —Jaipur, Rajasthan
Account Manager – Client Success & People Management
Habilelabs —Jaipur, Rajasthan
- Full-time
- Management
- Master's degree
- MBA
Customer Service Manager
International Workplace Group plc —Jaipur, Rajasthan
- ₹3,40,000 - ₹4,70,000 a year
- Full-time
- English
- In-person
Territory Manager - Rajasthan
Brown-Forman —Jaipur, Rajasthan
- Analysis skills
- Negotiation
Delivery Lead Senior Manager
Accenture —Jaipur, Rajasthan
- Full-time
- Project management
- Budgeting
- Communication skills
Business Transformation Senior Manager
Accenture —Jaipur, Rajasthan
- Full-time
- Oracle
- Management
- ERP systems
9d
Customer Delight Executive
EdPrime —Jaipur, Rajasthan
- Remote
- Teaching experience
Department Manager
H&M —Jaipur, Rajasthan
- Full-time
- Retail management
- Leadership
- Health insurance
Quick apply
Mobilization Associate Manager
Accenture —Jaipur, Rajasthan
- Full-time
- Project management
- Agile
Employer Relations & Career Manager
TRE-CRED SOLUTIONS PRIVATE LIMITED —Jaipur, Rajasthan
- ₹15,000 - ₹35,000 a month
- Full-time
- Sales
- English
- 12th Pass
- Health insurance
- Life insurance
Quick apply
Sales and Business Development Manager - Deputy Manager
Bosch Group —Jaipur, Rajasthan
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
Quick apply
Sales Manager
Foxoso Hospitality Pvt Ltd —Jaipur, Rajasthan
- ₹45,000 - ₹50,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Manager - Territory Sales
Vodafone Idea —Jaipur, Rajasthan
- Bachelor's degree
- Negotiation
12d
Manager-Territory Sales
Vodafone Idea —Jaipur, Rajasthan
- Bachelor's degree
- Negotiation
Store Manager
H&M —Jaipur, Rajasthan
- Full-time
- Retail management
- Communication skills
- Health insurance
Quick apply

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Manager - Customer Success

Saadaa
Jaipur, Rajasthan

Quick apply

Job details

Full-time
₹50,000 - ₹70,000 a year
4 days ago

Qualifications

CRM software
Customer service
Master's degree
Analysis skills
Bachelor's degree
Non-voice
Customer support
Leadership
Communication skills

Full job description

ABOUT सादा / SAADAA

We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the सादा / SAADAA way of living and make बेहतर / BETTER basics for everyone. Among the Top 1% Shopify stores in India, we are a bootstrapped and profitable brand with industry-leading benchmarks. In just 4 years, we have grown from a 100 sq. ft. garage to a 150+ member team.

ROLE OVERVIEW

The Customer Experience Lead will be responsible for managing the overall customer support function across voice and non-voice channels. The role requires ensuring timely query resolution, maintaining low pendency rates, supporting the customer support team in daily operations, and collaborating with cross-functional teams to deliver a seamless customer experience. The ideal candidate will combine operational excellence, team leadership, and problem-solving skills to ensure customer satisfaction remains uncompromised.

WHAT YOU WILL BE RESPONSIBLE FOR

Manage end-to-end customer support operations across voice and non-voice channels.
Monitor team workload and allocate resources effectively to maintain service levels.
Ensure timely resolution of customer queries, complaints, and escalations.
Track and reduce ticket pendency rates through effective planning and execution.
Act as a support system for team members by providing guidance and resolving operational challenges.
Maintain high standards of customer satisfaction and service quality.
Collaborate closely with Operations, Logistics, Technology, Finance, and other internal teams to resolve customer concerns efficiently.
Identify process gaps and implement improvements to enhance team productivity and customer experience.
Monitor key customer support metrics and prepare performance reports.
Handle critical customer escalations and drive resolution within defined timelines.
Support team hiring, training, coaching, and performance management initiatives.
Ensure adherence to company policies, processes, and customer service standards.

WHO YOU ARE

Bachelor’s degree in any discipline.
7+ years of experience in Customer Support, Customer Experience, or Customer Service Operations.
Proven experience managing both voice and non-voice customer support teams.
Strong understanding of customer service metrics, SLAs, and escalation management.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Hands-on experience with customer support platforms, CRM tools, and reporting systems.
Strong analytical mindset with the ability to use data for operational improvements.
Experience working in e-commerce, retail, D2C, or consumer-focused businesses will be preferred.

WHY BE A PART OF सादा / SAADAA?

Do you feel out of place in a world full of unnecessary complexities?
Do you find joy in little things?
Are you curious about how things work and how we got here?
Do you believe people focus on the wrong things?
Are you excited by the idea of learning new things or solving problems in the simplest way?

If your answer is yes, you belong here. At सादा / SAADAA, we believe simplicity and better basics lead to a more meaningful life. We exist to fight unconscious consumption and unnecessary complexity through thoughtfully designed products.

WHAT DO WE OFFER?

A team of empathetic problem solvers
Clear growth path into senior leadership
Opportunity to build exceptional customer experiences at scale
Culture of continuous learning
Freedom to explore, fail, and learn

Quick apply

Refine Your Search

customer success manager jobs in mansarovar jaipur rajasthan

Manager - Customer Success

Customer Success Manager

Business Strategy Manager

Delivery Lead Manager

Manager Training|International|02072025

Business Development Manager

Account Manager – Client Success & People Management

Customer Service Manager

Territory Manager - Rajasthan

Delivery Lead Senior Manager

Business Transformation Senior Manager

Customer Delight Executive

Department Manager

Mobilization Associate Manager

Employer Relations & Career Manager

Sales and Business Development Manager - Deputy Manager

Sales Manager

Manager - Territory Sales

Manager-Territory Sales

Store Manager

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