kolkata west bengal customer relations manager Jobs – 96 Open Jobs Today

Senior Manager – Office Administration & Customer Relation
Tracia Sicura LLP —Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
Branch Operations Manager
Standard Chartered —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- Leadership
- Health insurance
- Paid sick time
Clinic Manager
Sunshine Manpower Solution And Services —Howrah, West Bengal
- ₹7,00,000 - ₹10,00,000 a year
- Customer service
- Analysis skills
- Communication skills
Manager Food Chain & Seed growth
Bayer —Kolkata, West Bengal
- Call employer
- Bachelor's degree
Manager Real Estate, RE
ASSPL - West Bengal —Kolkata, West Bengal
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Project management
- Flexible schedule
Management Trainee - HRO -Employee Relations
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Senior Manager - Sales
Tata Realty and Infrastructure —Kolkata, West Bengal
- Full-time
AM - I2C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Vice President - Global Operating Leader
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- ERP systems
- English
- Finance
Quick apply
Human Resources Business Partner
Copperleaf Technologies Inc. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Office
- Master's degree
- Analysis skills
Assistant Manager Front Office
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Communication skills
- Hotel experience
11d
Senior Manager
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
[Management Trainee], [Record to Report]!
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
Director & Cluster Head - Distribution Network
Standard Chartered —Kolkata, West Bengal
- Management
- Master's degree
- Banking
- Health insurance
- Paid sick time
2d
Project Manger
Tata Consultancy Services —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Office
- Project management
Business Development Manager – Tour & Travel
NEED EIGHTY TWO TRAVELS PRIVATE LIMITED —Barasat, West Bengal
- From ₹30,000 a month
- Email
- Customer service
- English
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
3d
Sr. Manager-Category Management
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- Computer Science
- English
Quick apply
Management trainee record to report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Management Trainee, Record to Report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply

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Senior Manager – Office Administration & Customer Relation

Tracia Sicura LLP
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹20,000 - ₹35,000 a month

Qualifications

Microsoft Office
Administrative experience
Team management
Organizational skills
Business Administration
Diploma
Communication skills
Office experience

Full job description

Job Summary

We are looking for a dynamic and responsible professional lead and manage overall office administration, customer relationship management, collections, and operational coordination. The ideal candidate will be responsible for ensuring smooth office functioning, maintaining strong customer relationships, managing receivables, and leading internal coordination across departments to support business objectives.

This is a leadership role requiring strong administrative, communication, and organizational skills with the ability to handle day-to-day office operations independently.

Key Responsibilities

Office Administration & Operations

Oversee and manage day-to-day office operations and administrative functions.
Ensure smooth functioning of office infrastructure, facilities, and resources.
Manage office supplies, vendor coordination, and administrative procurement.
Maintain records, documentation, and office compliance requirements.
Coordinate with internal teams for seamless operational execution.

Customer Relationship Management

Build and maintain strong relationships with customers and clients.
Act as the primary point of contact for customer communication and support.
Address customer concerns, escalations, and service-related issues promptly.
Ensure high customer satisfaction and retention.

Collections & Receivables Management

Monitor outstanding payments and follow up with customers for collections.
Coordinate with finance/accounts for payment reconciliation.
Maintain collection records and prepare periodic reports.
Support in reducing overdue receivables and improving collection efficiency.

Team Coordination & Leadership

Supervise office staff and ensure effective task execution.
Allocate responsibilities and monitor team performance.
Foster a disciplined and productive work environment.
Support management in implementing operational improvements.

Reporting & Compliance

Prepare MIS reports related to office operations, customer interactions, and collections.
Ensure adherence to company policies and operational procedures.
Maintain confidentiality of company and customer information.

Required Skills & Qualifications

Diploma in Business Administration, Management, Commerce, or related field.
Proven experience in office administration, customer handling, and operational management.
Strong communication and interpersonal skills.
Good leadership and team management abilities.
Strong organizational and multitasking skills.
Proficiency in MS Office, email communication, and office documentation.
Ability to work independently and take ownership of responsibilities.

Preferred Experience

3-7 years of experience in office administration, operations, customer relations, or similar managerial roles.

Key Attributes

Leadership mindset
Problem-solving ability
Strong follow-up and accountability
Customer-centric approach
Operational discipline
Decision-making capability

Location

Kolkata

Employment Type

Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in kolkata west bengal

Senior Manager – Office Administration & Customer Relation

Branch Operations Manager

Clinic Manager

Manager Food Chain & Seed growth

Manager Real Estate, RE

Management Trainee - HRO -Employee Relations

Operations Manager II

Senior Manager - Sales

AM - I2C

Vice President - Global Operating Leader

Human Resources Business Partner

Assistant Manager Front Office

Senior Manager

[Management Trainee], [Record to Report]!

Director & Cluster Head - Distribution Network

Project Manger

Business Development Manager – Tour & Travel

Sr. Manager-Category Management

Management trainee record to report

Management Trainee, Record to Report

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