thane maharashtra service coordinator Jobs – 23 Open Jobs Today

Service Coordinator – Service Operations -SIB
Siemens —Thane District, Maharashtra
- Full-time
- Microsoft Powerpoint
- Electrical experience
- Bachelor's degree
12d
Materials Planning - Lead Coordinator
Vertiv —Thane District, Maharashtra
Outreach Sr. Program Coordinator
KSHAMATA —Thane District, Maharashtra
- ₹27,877.29 - ₹35,000.00 a month
- Full-time
- Master's degree
- Team management
- Computer networking
Quick apply
RME Coordinator, RME
ASSPL - Maharashtra - C32 —Thane District, Maharashtra
- Full-time
- Master's degree
- Electrical experience
- Plumbing
10d
Coordinator – Client Relations & Reporting
Grazroot Business Services LLP —Thane District, Maharashtra
- ₹28,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
Quick apply
Operations Executive (US Process) – Freshers Welcome
Rio Moving —Thane District, Maharashtra
- Up to ₹2,00,000 a year
- Night shift
- English
- Microsoft Office
- Communication skills
Quick apply
3d
Billing Coordinator
Marinetrans —Thane District, Maharashtra
- Email
- Data entry
- Computer skills
- Communication skills
- Flexible schedule
Senior Service Executive - Customer Care Centre
Agfa —Thane District, Maharashtra
- Management
- Inventory management
- Master's degree
9d
Sales Coordinator
Skin Tatva —Thane District, Maharashtra
- ₹10,000 - ₹17,000 a month
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
Quick apply
1d
Project Coordinator
TGBPL TP India - IBU —Thane District, Maharashtra
- Full-time
- Remote
- Project management
- Bachelor's degree
- Work from home
Sales Coordinator
ROKADE Group of Companies —Thane District, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
3PL Business Expert
H&M —Thane District, Maharashtra
- Full-time
- English
- Agile
- Communication skills
Quick apply
Material Handling Equipment (MHE) Sales Coordinator
Jost's Engineering Company Limited —Thane District, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- CRM software
IT Solution Expert
Siemens —Thane District, Maharashtra
- Full-time
- Microsoft Excel
- Azure
- Computer Science
8d
Sales Co-ordinator
Newgentech solution —Thane District, Maharashtra
- Up to ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Cell phone reimbursement
Quick apply
14d
Business Coordinator
Voltago Electricals Pvt Ltd —Badlapur, Maharashtra
- ₹9,423.65 - ₹34,906.45 a month
- Full-time
- Bachelor's degree
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
3d
Global API Supply Manager
Bayer —Thane District, Maharashtra
- Call employer
- Microsoft Excel
- B.Sc
- English
13d
Marketing Coordinator
Hunarstreet Technologies Pvt Ltd —Thane District, Maharashtra
- Full-time
- Social media management
- Bachelor's degree
- Communication skills
Quick apply
Accounts Executive
Saarathi Healthcare —Thane District, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
Sales Support Administrator
Edujam LLP —Thane District, Maharashtra
- ₹16,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
- Paid time off
Quick apply
6d

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Service Coordinator – Service Operations -SIB

Siemens -
Thane District, Maharashtra

Apply Now

Job details

Permanent | Full-time
12 days ago

Qualifications

Microsoft Powerpoint
Power BI
SAP
Electrical experience
Bachelor's degree
Diploma

Full job description

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

Role Summary

Service Coordinator owns end-to-end back-office coordination for service calls (PM/breakdown/warranty/AMC) and drive closure discipline + MIS reporting. Act as internal SPOC, ensure reporting correctness, and support invoice readiness. Publish daily/weekly/monthly MIS on SLA, backlog, PM completion, closure quality, order booking and billing readiness.

This role is the backbone of service delivery—ensuring SLA adherence, smooth coordination of field activities, and proactive cross team communication to improve our customer’s experience.

Key Responsibilities

1) Service Coordination & Operations

Coordinate with field service organization & relevant stakeholders for effective service delivery of Breakdown calls, preventive maintenance (PM), warranty support across service lifecycle.
Ensure SLA/TAT adherence with service priorities in accordance of contractual obligations and customer’s needs.
Proactively manage aging/backlog, follow-ups, and escalations for timely resolution.

2) Customer & Internal Interface

Act as SPOC for customers on appointments, call status, service updates, and closure coordination.
Provide structured updates on progress, dependencies, risk, and closure status (internal + customer-facing).
Establish appropriate quality control of delivered services and Implement Best service practices that meet the customers’ and own organization’s needs

3) Systems, Documentation & Entitlement

Maintain accurate service records in ERP/CRM/ticketing tools (e.g., SAP, internal tools).
Ensure first-time-right documentation: service reports, PM checklists, closure notes, customer sign-off (as required).
Support AMC/Warranty entitlement validation (coverage, validity, scope boundaries) and accurate master data (site/asset/contract).

4) MIS, Performance Monitoring & Analytics

Prepare daily, weekly, and monthly MIS reports, and proactively engage with customers to enhance their scorecard performance
Build and maintain dashboards & trackers (Excel/Power BI as applicable) with drilldowns - site/customer/region/category/engineer-based segmentation.

5) Compliance & Quality

Ensure adherence to Siemens processes, EHS guidelines, and quality standards.
Maintain audit-ready service and commercial documentation and ensure traceability of actions.

Key Performance Indicators (KPIs) for this role

SLA compliance (% calls closed within TAT)
Preventive maintenance completion rate
Backlog aging / pending calls reduction
First-time-right closure / documentation rework reduction
Billing accuracy and billing cycle time
Customer satisfaction (CSAT)

Education & Experience

Graduate / Diploma in:

Electrical / Electronics / Instrumentation / Automation / IT
OR any graduate with strong relevant service coordination experience
2–6 years working experience in Building Technologies industry managing service coordination / service operations / dispatch & scheduling / service administration
Preferred exposure to:
- Fire safety systems service operations
- Security systems service operations (Access Control / CCTV)
- Building Management System ( BMS) and Smart Building solutions
Exposure to AMC lifecycle management, entitlement checks, service contracts is a strong advantage

Required Skills

Strong service coordination & SLA governance
Strong Excel-based MIS, Power point presentation and Power BI reporting
Data accuracy, reconciliation, audit discipline
Stakeholder management and customer communication
ERP/CRM/ticketing tool proficiency (preferred)

Make your mark in our exciting world of Siemens

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers

Apply Now

Refine Your Search

service coordinator jobs in thane maharashtra

Service Coordinator – Service Operations -SIB

Materials Planning - Lead Coordinator

Outreach Sr. Program Coordinator

RME Coordinator, RME

Coordinator – Client Relations & Reporting

Operations Executive (US Process) – Freshers Welcome

Billing Coordinator

Senior Service Executive - Customer Care Centre

Sales Coordinator

Project Coordinator

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Business Coordinator

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Marketing Coordinator

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