kharar punjab center manager Jobs – 52 Open Jobs Today

Operations Manager
Biorev Studios Pvt. Ltd. —Mohali, Punjab
- ₹45,000 - ₹60,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Management
- Paid time off
- Paid sick time
Quick apply
Business Development Manager | B2B & Lead Generation | Night Shift
Autism Center of Excellence —Mohali, Punjab
- ₹50,000 - ₹65,000 a month
- Full-time
- CRM software
- Salesforce
- Business development
Quick apply
7d
Business Development Manager (Inside Sales | Lead Conversion – Night Shift)
Autism Center of Excellence —Mohali, Punjab
- ₹50,000 - ₹70,000 a month
- Full-time
- CRM software
- Salesforce
- Business development
Quick apply
5d
Vice President - Human Resources
Everise —Mohali, Punjab
- Full-time
- Remote
- Master's degree
- Administrative experience
- Human resources
- Work from home
District PPM Lead (TIFA TPT Project)
International Union Against Tuberculosis and Lung Disease (The Union) —Mohali, Punjab
- From ₹95,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing
Quick apply
9d
Assistant Manager - Human Resources-Panchkula
DHL —Panchkula, Haryana
18h
IT Systems Manager
Skysun —Mohali, Punjab
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
13d
Performance Marketer
Suffes Com —Mohali, Punjab
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Analysis skills
- AI
Healthcare Quality & Accreditation Manager (5-10 Years) | Mohali | Night Shift
Autism Center of Excellence —Mohali, Punjab
- ₹50,000 - ₹80,000 a month
- Full-time
- English
- Project management
- Organizational skills
- Commuter assistance
- Food provided
Quick apply
13h
Travel Consultant
LEISUREFLIES TRAVELS PRIVATE LIMITED —Panchkula, Haryana
- ₹45,000 - ₹65,000 a month
- Full-time
- In-person
- Communication skills
- Negotiation
- Health insurance
- Cell phone reimbursement
Quick apply
Project Manager
Midriff info solution —Mohali, Punjab
- Analysis skills
- Communication skills
Recruiter
SkySun —Mohali, Punjab
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- English
- Recruiting
- In-person
- Paid time off
- Paid sick time
Quick apply
Area Manager – Bosch service partner-Automotive-Two-wheeler (Location: Chandigarh)
Bosch Group —Chandigarh, Chandigarh
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Quick apply
13d
Senior / Operations Manager – US Outbound Sales
SkySun —Mohali, Punjab
- ₹9,00,000 - ₹20,00,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
Radiographer (TIFA TPT Project)
International Union Against Tuberculosis and Lung Disease (The Union) —Mohali, Punjab
- From ₹40,000 a month
- Full-time
- English
- Travel
- Data entry
Quick apply
13d
WordPress & Shopify Developer (Night Shift)
Autism Center of Excellence —Mohali, Punjab
- ₹30,000 - ₹50,000 a month
- Full-time
- JavaScript
- APIs
- In-person
Quick apply
7d
PPC
Think Shaw —S.A.S Nagar District, Punjab
- Monday to Friday
QA / Training Lead
CXO Suites —Panchkula, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- In-person
- Communication skills
- Paid sick time
Quick apply
7d
Community Manager
ASB Academy —Mohali, Punjab
- ₹20,000 - ₹35,000 a month
- English
- In-person
- Communication skills
Quick apply
Performance Marketer-Urgent Hiring
Matrix Marketers —Mohali, Punjab
- Urgently hiring
- Analytics
Quick apply

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Operations Manager

Biorev Studios Pvt. Ltd. -
Mohali, Punjab

Quick apply

Job details

Permanent | Full-time
₹45,000 - ₹60,000 a month

Benefits

Leave encashment
Paid time off
Paid sick time

Qualifications

CRM software
Microsoft Excel
Management
Operations management
Customer service
English
Bachelor's degree
Organizational skills
Outbound voice
Communication skills

Full job description

Team Manager (HVAC Call Center Operations)

Location: Mohali, Sector 67, India (In-Office)

Shift: Rotational 9:30hrs Night Shift (US Operations) (You will be required to manage your commute by yourself, cab facilities not available)

Working Days: 5 Days Working Rotational Shift (Biorev's US Holiday Calendar)

Company: One Hour Heating & Air Conditioning of Frisco

Website: www.onehourairfrisco.com

(US-based HVAC services company serving residential customers)

Job Overview

We are seeking a dynamic, responsible, and result-oriented Team Manager to lead and manage our HVAC Call Center operations. The ideal candidate should possess strong leadership abilities, operational management skills, and the capability to drive team productivity, accountability, and performance.

Candidates from non-call center backgrounds are also encouraged to apply, provided they possess strong managerial, operational, and people management experience.

The role requires someone who can efficiently manage teams, streamline operational processes, handle escalations, maintain workforce discipline, and ensure smooth day-to-day functioning of the department.

Key Responsibilities

Team & People Management

Lead, supervise, and manage the day-to-day activities of the call center team.
Ensure team productivity, discipline, attendance, and performance standards are consistently maintained.
Conduct regular team meetings, performance reviews, and one-on-one discussions.
Motivate team members and foster a healthy, positive, and performance-driven work culture.
Identify training and development needs and coordinate improvement sessions wherever required.
Handle employee concerns, escalations, and conflict resolution professionally.

Process & Operations Management

Monitor operational workflows and ensure smooth execution of inbound and outbound processes.
Improve process efficiency and implement operational best practices.
Ensure timely completion of tasks and adherence to company SOPs and quality standards.
Track KPIs, productivity reports, and team performance metrics regularly.
Coordinate with cross-functional teams for seamless operational alignment.
Assist management in implementing operational improvements and strategic initiatives.

Call Handling & Escalation Management

Be comfortable handling inbound customer calls and making outbound calls whenever required.
Manage and resolve escalation calls professionally while ensuring customer satisfaction and effective issue resolution.
Support the team during high-volume operational periods and lead by example in execution and communication.
Maintain professional communication standards across all customer interactions.

Workforce & Operational Planning

Handle manpower planning, team allocation, and resource utilization based on operational requirements.
Prepare and manage team rosters, shift schedules, and workforce availability plans.
Monitor shrinkage, absenteeism, and staffing gaps to ensure smooth business continuity.
Ensure effective shift planning and operational coverage at all times.
Coordinate with management to optimize workforce productivity and operational efficiency.

System & CRM Management

Utilize CRM systems effectively for workflow tracking, reporting, and operational management.
Ensure proper documentation and data management within company systems.
Be comfortable working with spreadsheets, operational dashboards, reports, and digital tools.

Required Skills & Competencies

Strong leadership and managerial capabilities.
Excellent people management and communication skills.
Ability to manage pressure, deadlines, and multiple priorities simultaneously.
Good understanding of operational processes and workflow management.
Proficiency in computers, MS Excel, reporting tools, and CRM platforms.
Strong problem-solving and decision-making abilities.
High level of accountability, ownership, and professionalism.
Ability to build and maintain team motivation and discipline.

Experience Requirements

Overall professional experience of approximately 4–6 years preferred.
Minimum 2 years of experience in a managerial, team lead, or operations handling role.
Candidates with lesser managerial experience may also be considered if they demonstrate exceptional leadership potential and operational understanding.

Educational Qualification

Graduate in any discipline preferred.
Additional certifications or operational management experience will be an added advantage.

Shift Flexibility & Work Schedule

This role requires working in rotational/night shift schedules aligned with US business operations.
Shift timings may range between 6:00 PM IST to 3:30 AM IST and 11:00 PM IST to 8:30 AM IST, depending on business requirements.
Candidates should be comfortable with a 9.5-hour work schedule and flexible to extend working hours whenever operationally required.
Willingness to adapt to changing shift structures and business priorities is essential.

Preferred Qualities

Process-driven mindset with strong organizational skills.
Ability to adapt quickly in a fast-paced work environment.
Strong sense of ownership and responsibility.
Positive attitude with excellent interpersonal skills.
Ability to lead teams with maturity, discipline, and accountability.

Interested? Apply Here:

https://forms.gle/e8DPoAA8Q86ba1Rg7

Pay: ₹45,000.00 - ₹60,000.00 per month

Benefits:

Leave encashment
Paid sick time
Paid time off

Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Operations management: 3 years (Preferred)
CRM software: 3 years (Preferred)
Customer service: 3 years (Preferred)

Language:

English (Preferred)

Location:

Mohali, Punjab (Preferred)

Shift availability:

Night Shift (Preferred)

Work Location: In person

Quick apply

Refine Your Search

center manager jobs in kharar punjab

Operations Manager

Business Development Manager | B2B & Lead Generation | Night Shift

Business Development Manager (Inside Sales | Lead Conversion – Night Shift)

Vice President - Human Resources

District PPM Lead (TIFA TPT Project)

Assistant Manager - Human Resources-Panchkula

IT Systems Manager

Performance Marketer

Healthcare Quality & Accreditation Manager (5-10 Years) | Mohali | Night Shift

Travel Consultant

Project Manager

Recruiter

Area Manager – Bosch service partner-Automotive-Two-wheeler (Location: Chandigarh)

Senior / Operations Manager – US Outbound Sales

Radiographer (TIFA TPT Project)

WordPress & Shopify Developer (Night Shift)

PPC

QA / Training Lead

Community Manager

Performance Marketer-Urgent Hiring

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