bengaluru karnataka seller support associate Jobs – 54 Open Jobs Today

Investigation Associate
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Full-time
- English
- Analysis skills
- Communication skills
3h
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First American India Pvt Ltd —Bengaluru, Karnataka
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ASSPL - Karnataka - B56 —Bengaluru, Karnataka
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ASSPL - Delhi —Bengaluru, Karnataka
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ASSPL - Karnataka —Bengaluru, Karnataka
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ADCI - Karnataka - A66 —Bengaluru, Karnataka
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Accenture —Bengaluru, Karnataka
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Meesho —Bengaluru, Karnataka
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ADCI - Karnataka - A66 —Bengaluru, Karnataka
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EY —Bengaluru, Karnataka
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Meesho —Bengaluru, Karnataka
- Full-time
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Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC)
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- English
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Sales Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Office
- Organizational skills
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9h

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Investigation Associate

ADCI - Karnataka - A66 -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
3 hours ago

Qualifications

English
E-Commerce
Analysis skills
Quality assurance
Communication skills
Time management

Full job description

DESCRIPTION

Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key job responsibilities

This includes, but is not limited to:

Researches and evaluates facts surrounding seller transactions
Takes appropriate action on investigated transactions based on established standard operation procedure and tools
Documents their actions by providing detailed annotations
Communicates with external customers via phone or email during the investigation process
Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
Understand the issue and make best use of the available resources to resolve it
Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
Communicate with internal and external stakeholders
Understand performance metrics to create analysis for driving business goals
Meet predetermined and assigned productivity targets and quality standards

A day in the life

Demonstrated problem solving and analytical skills
Proven ability to work productively and efficiently in an independent setting
Proven ability to clearly communicate with managers and associates at all levels
Global perspective and solid understanding of business objectives
Excellent attention to detail and work with the highest level of accuracy

BASIC QUALIFICATIONS

Communication Skills • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance • Excellent problem solving skills • Demonstrated ability to analyze problems • Self disciplined, diligent, proactive & detail oriented • Time management and organizational skills • Effectively prioritizes work time to ensure productivity and fulfills department standards • Excellent ability to determine situational needs and provide appropriate solutions

PREFERRED QUALIFICATIONS

Demonstrated problem solving and analytical skills • Proven ability to work productively and efficiently in an independent setting • Proven ability to clearly communicate with managers and associates at all levels • Global perspective and solid understanding of business objectives • Excellent attention to detail and work with the highest level of accuracy Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

seller support associate jobs in bengaluru karnataka

Investigation Associate

Process Associate

Sales Associate, Amazon Business

SPS Associate - ASSR , ASSR

Sales Associate, DS Bengaluru, Direct Sales Team

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Delivery Operations Associate Manager

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EYP-TSE-DM-Associate Manager

Associate Director- Business Advisory

Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC)

Sales Operations Associate

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PREFERRED QUALIFICATIONS

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