gurugram haryana credit specialist Jobs – 130 Open Jobs Today

Sr. Aircover Specialist
Airbnb —Gurugram, Haryana
- ₹8,80,000 - ₹10,30,000 a year
- Customer service
- English
- Research
Executive Escalations Senior Associate
Airbnb —Gurugram, Haryana
- ₹10,90,000 - ₹12,40,000 a year
- Weekend availability
- Conflict management
11d
Supervisor, Luxe Operations
Airbnb —Gurugram, Haryana
- ₹16,10,000 - ₹23,00,000 a year
- Leadership
- Communication skills
10d
Senior Officer, Specialist Operations, Consumer Banking Group
DBS Bank —Gurugram, Haryana
- Full-time
- Banking
Team Leader Collections
Global Credit Solutions India —Gurugram, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Reconciliation Specialist
Aspire Lifestyles —Gurugram, Haryana
- Microsoft Excel
- ERP systems
- Finance
Assistant Manager Credit Risk
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Specialist Payment Data- Fees
Circle K —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Logistics Specialist
Corning —Gurugram, Haryana
- Master's degree
- Presentation skills
- Bachelor's degree
Senior Specialist, Luxe
Airbnb —Gurugram, Haryana
- ₹6,90,000 - ₹9,30,000 a year
- Hospitality
- Microsoft Excel
- Bachelor's degree
Order to Cash Operations Specialist
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- Finance
AM- O2C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Order to Cash Operations Specialist-Voice
Accenture —Gurugram, Haryana
- Full-time
- Finance
P4 Manager - Financial Operation
PayU —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr Accounts Receivable Specialist
サイネオス・ヘルス —Gurugram, Haryana
- 12th Pass
- Accounting
- Communication skills
2d
Process Expert
Barclays —Gurugram, Haryana
- English
- Administrative experience
- Communication skills
AR Enablement Specialist
PAR —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Hiring SAP SD Consultant
Ingenx technology PVT LTD —Gurugram, Haryana
- Up to ₹25,00,000 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Health insurance
- Flexible schedule
Quick apply
Specialist, Product Management
Mastercard —Gurugram, Haryana
- Full-time
- Business development
- Product management
- Communication skills
Analyst/Senior Analyst - Finance
Oxane Partners —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Finance

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Sr. Aircover Specialist

Airbnb -
Gurugram, Haryana

Apply Now

Job details

₹8,80,000 - ₹10,30,000 a year

Qualifications

Program management
Customer service
English
Research
Bachelor's degree
Conflict management
Fraud prevention and detection
Communication skills
Negotiation
Time management

Full job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The core work of Aircover Specialists is to provide excellent community support for hosts and guests seeking assistance from Airbnb Host Guarantee, Host Protection Insurance, Experience Protection insurance.The AirCover team is responsible for providing Community Delight to our users by tailoring the experience and services we offer to their own specific needs so that everyone can host and travel with confidence. We will develop a deep empathy and understanding of each of our customer’s desires, and will go above and beyond to ensure we create personalized interactions that leave lasting impressions throughout the end-to-end claims process.

The Difference You Will Make:

You will be a part of the team to drive operational success across each of the Aircover products, delivering Seamless Execution through the quality and speed of our interactions, whilst focusing on customer retention and the continued growth of our Airbnb community.
You will think critically to evaluate our policies and procedures and work to identify opportunities to improve performance and better optimize the experience for our customers.

A Typical Day:

The core work of Claims Specialists is to provide excellent community support for hosts and guests seeking assistance from Airbnb Host Guarantee, Host Protection Insurance, Experience Protection insurance. Property Security specialists are broadly accountable for the following activities and responsibilities:
Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.
Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies.
Working closely with stakeholders to align on case strategy.
Compiling incident reports at the direction of leadership.
Providing upward feedback, regarding the status of claims, communicating regularly with supervisors and managers.
Crafting clear and concise resolution plans in order to drive fair and accurate outcomes.
Effectively collaborate with and monitor third party claims administrators.
Mastering knowledge of company policies and procedures inside and out, being an expert in claims verification, payment processing, dispute resolution and fraud detection.
Determining compensation and validity of the claims, identifying possible claim risks and/or liaising with other departments to de-escalate active threads. This process will require excellent negotiation skills and might involve stakeholder relationships and research.
Maintaining high levels of confidentiality while performing investigations.
Maintain professional relationships with colleagues.

Your Expertise:

Language proficiency in English
Be an advocate of high quality standards, innovation, resolution conflict and customer experience excellence.
1-3 years of experience in claims and dispute resolution, Insurance claims, conflict resolution, fraud or risk investigations, and/or crisis management.
2+ years of experience in customer service.
Excellent interpersonal and communication skills, both written (email) and spoken (phone), to help our community in a tactful and diplomatic manner.
Excellent time management, negotiation and conflict resolution skills.
Passion for innovation with a ‘work smarter’, solution and action oriented mindset.
Experience working with internal stakeholders and/or third party providers to resolve complex disputes in a detailed, effective and timely manner.
Calm and Empathetic - you are able to adapt to any situation by personalizing responses and educating our community while remaining level headed in tough situations.
Ability to learn and adapt to new technologies
Working with leadership to develop and enhance internal policies, processes and tools.
Bachelor’s Degree or equivalent.
Additional insurance investigation or program management experience are a plus.

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.

India Annual Pay Range

₹880,000—₹1,030,000 INR

Apply Now

Refine Your Search

credit specialist jobs in gurugram haryana

Sr. Aircover Specialist

Executive Escalations Senior Associate

Supervisor, Luxe Operations

Senior Officer, Specialist Operations, Consumer Banking Group

Team Leader Collections

Reconciliation Specialist

Assistant Manager Credit Risk

Specialist Payment Data- Fees

Logistics Specialist

Senior Specialist, Luxe

Order to Cash Operations Specialist

AM- O2C

Order to Cash Operations Specialist-Voice

P4 Manager - Financial Operation

Sr Accounts Receivable Specialist

Process Expert

AR Enablement Specialist

Hiring SAP SD Consultant

Specialist, Product Management

Analyst/Senior Analyst - Finance

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