Customer support engineer (inference), india Jobs

Customer Support Engineer - India
VAST Data —Bengaluru, Karnataka
- Weekend availability
- B.Sc
- Laboratory experience
- Bachelor's degree
Quick apply
Associate Machine Learning Engineer
Amgen —Hyderabad, Telangana
- Computer Science
- Master's degree
- Databases
Engineer- ML tools
Qualcomm —Hyderabad, Telangana
- Doctoral degree
- Computer Science
- Engineering
Support Engineer
Exeter Premedia Services Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Computer Science
- B.Sc
- Presentation skills
Staff SW Engineer
Visa Consolidated Support Services (India) Private Limited - Tech Unit —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
Cloud AI/ML Engineer
Jefferies & Company, Inc. —Pune, Maharashtra
- Full-time
- Customer service
- Research
- AWS
Senior AIOps Engineer I
Porch Group Media —Remote
- ₹24,75,000 - ₹34,65,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
- Paid holidays
- Health insurance
Lead QA Automation Engineer
McKesson —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Master's degree
- Health insurance
- Paid time off
8d
Member of Technical Staff- Machine Learning
Athenahealth —Pune, Maharashtra
- Full-time
- Computer Science
- Master's degree
- SQL
- Health insurance
Engineer, Senior
Qualcomm —Bengaluru, Karnataka
- Doctoral degree
- Computer Science
- Engineering
Sr.Product Manager - Tech
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Senior AI Security Engineer (Employer of Record)
Credit Acceptance —Remote
- ₹37,99,593 - ₹55,72,735 a year
- Full-time
- Remote
- Azure
- Master's degree
- AWS
8d
Agent Architect - Inference and Agentic AI
Paytm —Bengaluru, Karnataka
- Master's degree
- SQL
- Bachelor's degree
Senior AIOps Engineer I
Porch —Remote
- ₹24,75,000 - ₹34,65,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
- Paid holidays
- Health insurance
AIML- Staff Enginerr
Qualcomm —Hyderabad, Telangana
- Doctoral degree
- Computer Science
- Software troubleshooting
Distinguished AI Engineer
Capital One —Bengaluru, Karnataka
- Email
- Azure
- Doctoral degree
- Computer Science
AI Agent Manager, Inference and Agentic AI
Paytm —Noida, Uttar Pradesh
- SQL
- Bachelor's degree
- JavaScript
Senior Business Analyst
Cimpress —Remote
- Remote
- Master's degree
- SQL
- Analysis skills
- Work from home
Quick apply
Senior QA Automation Engineer
McKesson —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Master's degree
- Health insurance
- Paid time off
8d
Applied Scientist, Alexa Ads
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Oracle
- Doctoral degree
- Research

I want to receive the latest job alerts for customer support engineer (inference), india

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support engineer (inference), india jobs near

Senior Engineer jobs in Remote

Machine Learning Engineer jobs in Pune, Maharashtra

Tooling Engineer jobs in Hyderabad, Telangana

Ai Ml Engineer jobs in Pune, Maharashtra

Support Engineer jobs in Chennai, Tamil Nadu

Ai Developer jobs in Bengaluru, Karnataka

Senior Engineer jobs in Bengaluru, Karnataka

Machine Learning Engineer jobs in Hyderabad, Telangana

Senior Business Analyst jobs in Remote

Senior Automation Engineer jobs in Bengaluru, Karnataka

Automation Engineer jobs in Bengaluru, Karnataka

Ai Architect jobs in Bengaluru, Karnataka

Applied Scientist jobs in Bengaluru, Karnataka

Senior Security Engineer jobs in Remote

Senior Engineer jobs in Hyderabad, Telangana

Senior Engineer jobs in Visakhapatnam, Andhra Pradesh

Senior Director jobs in Bengaluru, Karnataka

Senior Engineer jobs in Raipur, Chhattisgarh

Senior jobs in Himachal Pradesh

Senior Engineer jobs in Tambaram, Chennai, Tamil Nadu

Customer Support Engineer - India

VAST Data
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Qualifications

System administration
Enterprise Software
B.Sc
Laboratory experience
Technical support
Bash (Unix shell)
Science
Bachelor's degree
Machine learning
Computer networking
S3
Linux
Communication skills
Shell Scripting

Full job description

VAST Data is looking for a Customer Support Engineer to join our growing team!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.

Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

Summary

As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer.

The main responsibilities include responding to customer issues (reactive and proactive), evaluating the problem, using hands-on-keyboard skills to solve for the issue, and escalating to engineering with as much detail as possible when you can’t. You will also be involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems.

The Role

Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the issues while being highly communicative
Complete daily technical operations as needed for the customers, working technical issues to full resolution and closure.
Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Advocate for the priorities of your assigned accounts and continuously track and follow up on bugs, feature requests and escalations.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Support and guide VAST data account teams on account technical status and activities.
Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction

Requirements:

Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Ability to manage own time and case load with rapidly changing priorities
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
Scripting and programming - bash scripting is required; must be familiar with one or more other programming language
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent business written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.

Quick apply

Refine Your Search

Customer Support Engineer - India

Associate Machine Learning Engineer

Engineer- ML tools

Support Engineer

Staff SW Engineer

Cloud AI/ML Engineer

Senior AIOps Engineer I

Lead QA Automation Engineer

Member of Technical Staff- Machine Learning

Engineer, Senior

Sr.Product Manager - Tech

Senior AI Security Engineer (Employer of Record)

Agent Architect - Inference and Agentic AI

Senior AIOps Engineer I

AIML- Staff Enginerr

Distinguished AI Engineer

AI Agent Manager, Inference and Agentic AI

Senior Business Analyst

Senior QA Automation Engineer

Applied Scientist, Alexa Ads

I want to receive the latest job alerts for customer support engineer (inference), india

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected