Remote Remote application support engineer Jobs – 497 Open Jobs Today

Technical Support Engineer
SOLTECH TechServices Pvt Ltd —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Windows
- Work from home
Quick apply
1d
QA Engineer
Ashapura Softech Pvt. Ltd. —Remote
- ₹70,000 - ₹1,30,000 a month
- Urgently hiring
- Remote
- SQL
- Analysis skills
- APIs
- Work from home
Quick apply
1d
Application Support Engineer
Labham PPPB Infrareality —Remote
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- SQL
- APIs
Quick apply
Application Security Engineer
The GauRa Tech Works Pvt Ltd —Remote
- ₹26,00,000 - ₹30,00,000 a year
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Scripting
- Flexible schedule
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Software Engineer II
Indeed —Remote
- ₹29,30,000 - ₹46,90,000 a year
- Full-time
- Remote
- Computer Science
- English
- Java
- Health insurance
- Paid time off
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L1 Cloud Support Engineer
Confidence Way —Remote
- Weekend availability
- Remote
- Computer Science
- Software troubleshooting
- DevOps
Quick apply
Level 2 Cisco Firewall Support Engineer
Techwurkz —Remote
- ₹20,00,000 - ₹24,00,000 a year
- Email
- Remote
- Scripting
- Computer networking
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13d
Staff Software Engineer, Data (Employer of Record)
Credit Acceptance —Remote
- ₹37,15,614 - ₹54,49,568 a year
- Full-time
- Remote
- Computer Science
- Java
- AWS
support engineer (freshers)
cnv ai labs inc —Remote
- ₹5,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Master's degree
- Work from home
Quick apply
Production Support Engineer
Qruize Technologies —Remote
- Full-time
- Remote
- SQL
- APIs
- Linux
QA Engineer
Revolite Infotech Pvt. Ltd —Remote
- Up to ₹16,00,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- APIs
Quick apply
1d
Application Engineer -[ US shift]
Stalwarts Servicios —Remote
- ₹5,00,000 - ₹6,00,000 a year
- Weekend availability
- Remote
- Schematics
- B.Sc
- English
- Work from home
Quick apply
8d
Staff Software Engineer - CCaaS (Employer of Record)
Credit Acceptance —Remote
- ₹52,57,789 - ₹77,11,424 a year
- Full-time
- Remote
- Computer Science
- Java
- Bachelor's degree
12d
L2 cloud support engineer
Confidence Way —Remote
- Full-time
- Remote
- Computer Science
- Customer service
- DevOps
- Work from home
Quick apply
AI Engineer
Drytis —Remote
- ₹392 - ₹1,571 an hour
- Part-time
- Remote
- Computer Science
- English
- JavaScript
- Work from home
- Flexible schedule
Quick apply
L3 Application Support Engineer
W Energy —Remote
- Online application
- Remote
- SQL
- AWS
- JavaScript
Quick apply
Full-Stack / Backend Developer (Remote)
iVA TEK PRIVATE LIMITED —Remote
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Remote
- Master's degree
- AWS
- APIs
- Work from home
Quick apply
Technical support Engineer
Sprinto —Remote
- Remote
- APIs
- AI
Quick apply
Remote Software Engineer - Rust
Turing —Remote
- Remote
- Java
- C++
- JavaScript
- Paid time off
Quick apply
1d
Production Support Associate
Subscribe IT —Remote
- ₹2,06,562.43 - ₹3,50,610.65 a year
- Full-time
- Remote
- Azure
- Computer Science
- Salesforce
- Health insurance
- Paid time off
Quick apply

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remote application support engineer jobs near remote

Technical Support Engineer

SOLTECH TechServices Pvt Ltd
Remote

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Job details

Full-time
₹20,000 - ₹25,000 a month
1 day ago

Benefits

Work from home

Qualifications

TCP
Computer Science
Software troubleshooting
CCTV
LAN
Windows
Technical support
Bachelor's degree
Remote access software
Computer networking
Customer support
Linux
TCP/IP
Diploma
Communication skills
Analytics

Full job description

Department: Technical Support
Work Mode: Work From Home
Employment Type: Full-Time

Job Summary

We are looking for a Technical Support Engineer to provide day-to-day technical support for our video surveillance and video analytics solutions. The candidate will be responsible for troubleshooting customer issues related to IP cameras, CCTV systems, servers, networks, video management systems, and related hardware and software.

The ideal candidate should have strong troubleshooting skills, practical knowledge of networking and surveillance systems, and the ability to provide effective remote technical support to customers and internal teams.

Key Responsibilities

Provide daily technical support to customers for surveillance and video analytics solutions.
Troubleshoot issues related to IP cameras, CCTV systems, NVRs, servers, switches, and network connectivity.
Provide remote support for installation, configuration, and troubleshooting of surveillance systems.
Diagnose issues related to camera connectivity, video streaming, recording, storage, and system performance.
Troubleshoot server-related issues, including basic hardware, operating system, storage, and service-related problems.
Troubleshoot networking issues involving IP addresses, LAN, switches, routers, ports, and connectivity.
Assist customers with camera configuration, network settings, and system connectivity.
Support the configuration and troubleshooting of Video Management Systems (VMS) and video analytics applications.
Monitor and resolve technical complaints received from customers.
Coordinate with customers through calls, email, remote-access tools, and other communication platforms.
Identify the root cause of technical issues and provide appropriate solutions.
Escalate complex software, server, or application-related issues to the concerned technical team.
Maintain proper records of technical complaints, troubleshooting performed, and resolutions provided.
Follow up on unresolved issues until they are successfully closed.
Assist the implementation team during remote system installations, testing, and configuration.
Provide technical guidance to customers regarding the operation and basic troubleshooting of installed systems.

Required Technical Knowledge

The candidate should have practical knowledge of:

Surveillance & Video Systems

IP Cameras and CCTV systems
NVR/DVR systems
Camera configuration and troubleshooting
Video recording and storage
Video Management Systems (VMS)
Basic understanding of video analytics systems
Camera-to-server and camera-to-network connectivity

Networking

TCP/IP and basic networking concepts
IP addressing and subnetting
LAN/WAN
Routers and network switches
Network ports and connectivity troubleshooting
Basic network diagnostics and troubleshooting

Servers & Hardware

Server hardware and basic server management
Storage and HDD/SSD troubleshooting
Windows/Linux basic troubleshooting
Computer and laptop hardware
Installation and configuration of basic hardware components

General Technical Support

Remote desktop/support tools
Software installation and configuration
System troubleshooting
Basic understanding of logs and error identification
Technical issue documentation and reporting

Work From Home Requirements

Since this is a Work From Home position, the candidate must have:

Own laptop/computer suitable for technical support and remote troubleshooting.
Reliable high-speed Internet connection.
Stable power supply and a suitable workspace.
Smartphone for customer and internal communication.
Backup Internet connection is preferred.
Ability to remain available during assigned working hours for customer support and technical coordination.

Required Skills

Strong troubleshooting and problem-solving skills.
Good understanding of CCTV, IP cameras, networking, and servers.
Ability to understand technical issues and identify their root cause.
Good communication and customer-handling skills.
Ability to explain technical solutions clearly to non-technical customers.
Ability to work independently while working remotely.
Good follow-up and issue-management skills.
Willingness to learn new surveillance, networking, and video analytics technologies.
Ability to handle multiple technical support requests and prioritize them according to urgency.

Experience & Qualification

Experience: 1–3 years of experience in Technical Support, CCTV/Surveillance, Networking, Server Support, VMS Support, or a related technical field.

Qualification: Diploma/Bachelor's degree in IT, Computer Science, Electronics, Networking, or a related field is preferred.

Key Performance Expectations

The Technical Support Engineer will be responsible for ensuring:

Timely response to customer technical issues.
Effective troubleshooting and resolution of technical complaints.
Proper follow-up of open/pending issues.
Minimal downtime for customer surveillance systems.
Accurate documentation of technical issues and resolutions.
Professional communication with customers and internal teams.
Timely escalation of issues requiring specialized technical intervention.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: Remote

Quick apply

Refine Your Search

remote application support engineer jobs in remote

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