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Institutional Strengthening Specialist
SMEC —Patna, Bihar
- Full-time
9d

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Institutional Strengthening Specialist
SMEC —Patna, Bihar
Identify institutional gaps and recommend strategies for strengthening organizational effectiveness, governance, and service delivery.
9d

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Institutional Strengthening Specialist

SMEC -
Patna, Bihar

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Job details

Full-time
9 days ago

Full job description

Key Responsibilities

Assess the existing institutional framework, organizational structure, and operational processes of the implementing agency.
Identify institutional gaps and recommend strategies for strengthening organizational effectiveness, governance, and service delivery.
Develop and implement institutional strengthening and capacity-building plans for project stakeholders.
Support organizational restructuring, role definition, delegation frameworks, and process optimization initiatives.
Assist in the development of Standard Operating Procedures (SOPs), operational manuals, guidelines, and institutional policies.
Design and deliver training programs, workshops, and knowledge-sharing initiatives for utility staff and stakeholders.
Support change management initiatives to facilitate adoption of new systems, technologies, and operational practices.
Review and recommend improvements in asset management, customer service, performance monitoring, and utility management practices.
Establish key performance indicators (KPIs) and performance monitoring mechanisms to improve organizational efficiency.
Coordinate with project teams, government agencies, consultants, and stakeholders to ensure successful implementation of institutional reforms.
Prepare progress reports, capacity-building plans, training materials, and institutional assessment reports.
Support implementation of digital transformation and modernization initiatives within the utility, where applicable.

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