Mumbai Maharashtra Junior it engineer Jobs – 196 Open Jobs Today

Jr. Product Support Engineer
Aunalytics —Mumbai, Maharashtra
- Project management
Quick apply
Senior IT Engineer - Shirpur Location
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
MS Engineer L3, Windows & VMware
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Technical Specialist MS - Oracle Database
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Oracle
- Microsoft Outlook
- Bachelor's degree
Technical Specialist MS - Oracle Database
NTT DATA —Mumbai, Maharashtra
- Full-time
- Oracle
- Microsoft Outlook
- Bachelor's degree
Windows VMware L3
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Linux Support Engineer
Vishal Digital —Malad, Mumbai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
Application Support Engineer
Accenture —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Windows
14h
Desktop Engineer
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Bachelor's degree
- Work from home
JR. PRODUCTION ENGINEER
King Metal Works —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Full Stack Developer
SP Square Consultants —Thane, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Azure
- Computer Science
- Databases
- Paid time off
- Paid sick time
Quick apply
8d
Associate Electrical Engineer
Buro Happold —Mumbai, Maharashtra
- B.Sc
- Master's degree
- Electrical experience
- Health insurance
Technical Specialist MS - Middleware
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Technical Specialist MS - Middleware
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Software Engineer (Full Stack)
Pivotree —Mumbai, Maharashtra
- Azure
- Computer Science
- Java
Quick apply
JR Test Engieer
Indium Software —Mumbai, Maharashtra
- Analysis skills
- Communication skills
- Banking
Senior Audio-Video Technician
Bassline AV Technologies Pvt Ltd —Mumbai, Maharashtra
- ₹5,00,000 - ₹9,00,000 a year
- Full-time
- 12th Pass
- Project management
- In-person
Quick apply
1d
AutoCAD Electrical Admin
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- AutoCAD
- Schematics
- CAD
- Health insurance
14h
Network SME (Subject Matter Expert)
TalentNest Solutions —Borivali, Mumbai, Maharashtra
- ₹5,00,000 - ₹20,00,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
3d
Desktop Support Engineer
Perinial Softech Pvt ltd —Mumbai, Maharashtra
- ₹16,000 - ₹18,000 a month
- Full-time
- Computer science
- Microsoft Outlook
- Software troubleshooting
- Health insurance
Quick apply

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Jr. Product Support Engineer

Aunalytics -
Mumbai, Maharashtra

Quick apply

Job details

Qualifications

Jira
Project management
Routing protocols
Project management software
VPN

Full job description

Aunalytics is a data and AI company. We build the data foundation that makes AI work in the real world, and we pair that technology with the hands-on expertise and guidance our clients need to see business impact. We apply our data and AI approach to IT services and to financial institutions. With well over a decade of experience, a proprietary platform, and a team of data scientists, engineers, and industry experts, we're a trusted partner for midsized businesses across the U.S. We're headquartered in South Bend, IN with offices in Michigan, Ohio, and New Jersey. If you want to do meaningful work at a company where your contributions move the needle for clients, for the business, and for the team around you, you'll fit right in here.

Position Overview

The Jr. Product Support Engineer is responsible for managing and resolving Tier 1 data delivery issues and support requests, ensuring timely responses and adherence to SLAs. This role involves monitoring active-hours alerts, addressing support items efficiently, and escalating issues when necessary to maintain data pipeline reliability. The engineer is expected to track and manage individual quarterly goals, participate in continuous improvement tasks and training, and contribute to documentation for support team knowledge. Proficiency in tools such as AutoTask, OpsGenie, and Palo Alto Firewall/VPN whitelisting is essential for executing daily tasks. By maintaining strong engagement, effective issue resolution, and continuous learning, the Junior Product Support Engineer plays a critical role in ensuring accurate and timely data delivery and product operations.

Essential Duties & Responsibilities:

Provide first-level customer support, serving as the initial point of contact for users experiencing issues with our products. This may include assisting clients via phone, email, chat, or other communication channels
Participate in continuous improvement initiatives to enhance product support efficiency and effectiveness
Proactively monitoring inbound queue and internal Teams channels for high priority issues and routinely communicating current statuses to issue reporters.
Diagnose and solve basic technical problems related to our products.
Accurately and efficiently identify cases requiring advanced resolution paths, while following routing protocols and ticketing procedures to escalate cases to Tier 2 Support Specialists or Feature DEV teams when appropriate
Clearly and concisely document of all support cases
Track and document client issues and resolutions in a ticketing system
Maintain strong knowledge of the company's products and services in order to accurately and efficiently resolve issues. Stay updated on product changes and updates.
Work to resolve issues within defined timelines as per the SLAs

Required Skills:

Associates degree or two years in a product support role preferred
Minimum two years of experience in troubleshooting or other technical role preferred
Ability to tailor communication to the appropriate audience (development, business, client, stakeholder)
Ability to multi-task and manage time effectively
Ability to think critically regarding process enhancements and can identify areas of growth.
Ability to contribute to, and maintain, a culture of collaboration and teamwork
Strong interpersonal and client service skills
Familiarity with using project management software (Jira is a plus)

What's in it for You?

Opportunity to work in the booming field of cloud, data management and analytics alongside some of the brightest minds in the industry
Opportunity to work with cutting-edge technology in a casual, fun environment
Opportunity to be a part of a local company committed to making a difference in our community
Chance to work with a rapidly expanding tech company
Competitive salary and benefits package

Quick apply

Refine Your Search

junior it engineer jobs in mumbai maharashtra

Jr. Product Support Engineer

Senior IT Engineer - Shirpur Location

MS Engineer L3, Windows & VMware

Technical Specialist MS - Oracle Database

Technical Specialist MS - Oracle Database

Windows VMware L3

Linux Support Engineer

Application Support Engineer

Desktop Engineer

JR. PRODUCTION ENGINEER

Full Stack Developer

Associate Electrical Engineer

Technical Specialist MS - Middleware

Technical Specialist MS - Middleware

Software Engineer (Full Stack)

JR Test Engieer

Senior Audio-Video Technician

AutoCAD Electrical Admin

Network SME (Subject Matter Expert)

Desktop Support Engineer

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