dehradun uttarakhand customer service manager Jobs – 40 Open Jobs Today

Assistant Manager - Human Resources & Training
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Customer service
- No experience needed
- Bachelor's degree
8d
Assistant Front Desk Manager
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Hospitality
- No experience needed
- Administrative experience
Assistant General Manager - Sales
Coppergate Consultants Private Limited —Dehradun, Uttarakhand
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Associate Territory Manager - HDR
DHL —Rudrapur, Dehradun, Uttarakhand
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
7d
Relationship Manager - Mid Corporate - Sales - Dehradun - Rajpur Road - JM
TATA Capital —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Bachelor's degree
Relationship Manager-Emerging Corporate-Sales-Dehradun-Rajpur Road-JM
TATA Capital —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Bachelor's degree
Relationship Manager - Commercial Vehicles - Dehradun - Rajpur Road - JM
TATA Capital —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Bachelor's degree
Business Development Executive
RAYSTEEDS ENERGY PRIVATE LIMITED —Dehradun, Uttarakhand
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- 12th Pass
- Business development
- Health insurance
- Cell phone reimbursement
Quick apply
12d
Sales Relationship Manager – B2D (Banking/NBFC/Insurance Partnerships)
DocOnline —Dehradun, Uttarakhand
- Email
AGM-Area Sales
Vodafone Idea —Dehradun, Uttarakhand
- English
- Master's degree
- Bachelor's degree
Senior Sales Manager
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Hospitality
- Sales
- No experience needed
4d
Business Development Intern
Digital Folks —Dehradun, Uttarakhand
- Up to ₹15,000 a month
- Marketing
- Business development
- Bachelor's degree
Sales Manager (Delhi Based)
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Sales
- Bachelor's degree
- Business Administration
2d
Sales Manager (B2B)
Linkwave Technologies —Dehradun, Uttarakhand
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Leadership
- Paid time off
BUSINESS DEVELOPMENT MANAGER
Virtual Real Design —Dehradun, Uttarakhand
- Full-time
- Sales
- Business development
- Project management
Assistant Manager -Sales (Delhi Based)
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Sales
- No experience needed
- Bachelor's degree
2d
Sales Manager - Rudrapur
Rentokil Initial —Rudrapur, Dehradun, Uttarakhand
- Full-time
- English
- Bachelor's degree
Quick apply
Relationship Manager-Equipment Finance-Digital Sales-Dehradun - Rajpur Road-JM
TATA Capital —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Bachelor's degree
Business Development Manager
Digital Folks —Dehradun, Uttarakhand
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Analysis skills
- Communication skills

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Assistant Manager - Human Resources & Training

Marriott International, Inc -
Dehradun, Uttarakhand

Apply Now

Job details

Full-time
8 days ago

Qualifications

Customer service
No experience needed
Bachelor's degree
Hospitality Management
Human resources
Human Resources
Training & development
Leadership

Full job description

Additional Information
Job Number26063961
Job CategoryHuman Resources
LocationSantladevi Resorts Santla Devi Mandir Marg, Dehradun, India, India, 248141
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.

4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Assisting with Administering Employee Training Programs

Promotes and informs employees about all training programs.

Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Helps employees identify specific behaviors that will contribute to service excellence.

Ensures employees receive on-going training to understand guest expectations.

Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

Meets with training cadre on a regular basis to support training efforts.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assisting with Evaluating Training Programs Effectiveness

Monitors enrollment and attendance at training classes.

Meets regularly with participants to assess progress and address concerns.

Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Measures transfer of learning from training courses to the operation.

Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets

Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.

Aligns current training and development programs to effectively impact key business indicators.

Assists with establishing guidelines so employees understand expectations and parameters.

Develops specific training to improve service performance.

Drives brand values and philosophy in all training and development activities.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Assisting with Managing Training Budgets

Assists with the development of the Training budget as required.

Assists with managing budget in alignment with Human Resources and property financial goals.

Assists with managing department controllable expenses to achieve or exceed budgeted goals.

Utilizes P-card if appropriate to control and monitor departmental expenditures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

customer service manager jobs in dehradun uttarakhand

Assistant Manager - Human Resources & Training

Assistant Front Desk Manager

Assistant General Manager - Sales

Associate Territory Manager - HDR

Relationship Manager - Mid Corporate - Sales - Dehradun - Rajpur Road - JM

Relationship Manager-Emerging Corporate-Sales-Dehradun-Rajpur Road-JM

Relationship Manager - Commercial Vehicles - Dehradun - Rajpur Road - JM

Business Development Executive

Sales Relationship Manager – B2D (Banking/NBFC/Insurance Partnerships)

AGM-Area Sales

Senior Sales Manager

Business Development Intern

Sales Manager (Delhi Based)

Sales Manager (B2B)

BUSINESS DEVELOPMENT MANAGER

Assistant Manager -Sales (Delhi Based)

Sales Manager - Rudrapur

Relationship Manager-Equipment Finance-Digital Sales-Dehradun - Rajpur Road-JM

Business Development Manager

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