Job Overview
We are looking for an experienced, enthusiastic, and customer-focused Study & Tourist Visa Counselor to join our team. The ideal candidate will guide clients through every stage of their study abroad and tourist visa journey—from selecting the right destination and institution to preparing and submitting visa applications successfully.
You will play a key role in helping students and travelers achieve their international goals by providing accurate advice, personalized counseling, and professional support throughout the process.
Key ResponsibilitiesClient Counseling
- Meet with students, travelers, and families to understand their goals, preferences, financial background, and travel or study requirements.
- Provide personalized guidance regarding study abroad opportunities and international travel plans.
- Explain visa requirements, eligibility criteria, documentation, timelines, and application procedures.
Study Visa Services
- Advise students on course selection, universities, colleges, and study destinations such as Canada, Australia, the UK, the USA, New Zealand, Europe, and other countries.
- Assist with admission applications, offer letters, tuition fee processes, and study permit applications.
- Guide students regarding language requirements, financial documentation, GIC, SOP preparation, and embassy procedures.
Tourist Visa Services
- Counsel clients regarding tourist, visitor, family visit, and holiday visa options.
- Assist in preparing tourist visa applications for countries including Canada, Australia, the UK, Schengen countries, the USA, New Zealand, Dubai/UAE, Singapore, and others.
- Verify travel itineraries, hotel bookings, flight reservations, travel insurance, financial documents, invitation letters, and supporting documents.
Visa Application Processing
- Prepare, review, and submit complete visa applications accurately and within deadlines.
- Ensure compliance with embassy and immigration requirements.
- Monitor application progress and provide timely updates to clients.
Documentation Review
- Verify academic documents, employment records, financial statements, identity documents, and supporting paperwork.
- Ensure all documentation meets embassy standards and country-specific requirements.
Application Tracking & Follow-Up
- Track applications from submission to final decision.
- Maintain regular communication with clients regarding application status.
- Follow up with universities, colleges, embassies, and visa authorities when required.
Customer Service & Relationship Management
- Build strong relationships with clients through professional and ethical counseling.
- Handle inquiries, concerns, and objections effectively.
- Deliver excellent customer service to maximize client satisfaction and referrals.
Stay Updated
- Keep up to date with changing immigration laws, embassy requirements, visa regulations, and international education policies.
- Attend training sessions and industry seminars to enhance professional knowledge.
CRM & Record Management
- Maintain accurate records of leads, applications, client interactions, and visa outcomes.
- Update CRM systems regularly with application progress and client information.
- Generate reports for management when required.
Marketing & Outreach
- Participate in seminars, education fairs, workshops, and promotional events.
- Conduct counseling sessions and presentations for prospective students and travelers.
- Assist in generating and converting leads into successful applications.
Qualifications & SkillsEducation
- Bachelor's Degree or higher (Education, Business Administration, Marketing, Travel & Tourism, or related fields preferred).
Experience
- Minimum 1–3 years of experience in Study Visa, Tourist Visa, Immigration Consulting, or Overseas Education Counseling.
- Experience handling multiple countries and visa categories will be preferred.
Required Skills
- Excellent verbal and written communication skills.
- Strong counseling, sales, and customer service abilities.
- Good knowledge of international education systems and visa procedures.
- Strong attention to detail and documentation skills.
- Ability to manage multiple cases simultaneously.
- Proficiency in MS Office, Google Workspace, and CRM software.
- Professional, organized, and target-oriented approach.
Preferred Knowledge
- Canada Study Permit
- UK Student Visa
- Australia Student Visa
- USA F1 Visa
- Schengen Tourist Visa
- Canada Visitor Visa
- UK Visitor Visa
- Australia Visitor Visa
- UAE Tourist Visa
- New Zealand Visitor Visa
What We Offer
- Attractive Salary Package
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Training & Development
- Friendly and Supportive Work Environment
- Opportunity to Work with a Growing Immigration & Education Consultancy
If you're passionate about helping students achieve their dream of studying abroad and assisting travelers in exploring the world, we'd love to hear from you.
Apply Now and Become Part of Our Dynamic Visa & Immigration Team!
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Education:
Experience:
- total work: 2 years (Required)
- Counselling: 2 years (Required)
Language:
- English (Required)
- Hindi (Preferred)
- Punjabi (Preferred)
Willingness to travel:
Work Location: In person
