telangana customer service representative Jobs – 102 Open Jobs Today

Technical Support Representative (Customer Support)
Arrowsight Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
8h
Customer Service Team Leader
omindo auto machines pvt ltd —Marredpally, Hyderabad, Telangana
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Data entry
- Cell phone reimbursement
Quick apply
6h
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
1h
International Customer Service Advisor
Fruges IT Services —Hyderabad, Telangana
- ₹3,80,000 - ₹4,70,000 a year
- Full-time
- English
- Master's degree
- Analysis skills
- Commuter assistance
- Health insurance
Quick apply
9d
CSA (Customer Service Associate) Voice International Process
Gratitude India —Hyderabad, Telangana
- Up to ₹7,00,000 a year
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
IT Customer Service Associate-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Customer service
- English
Customer Service Specialist II
Syniverse —Hyderabad, Telangana
- Weekend availability
- Remote
- Customer service
- Windows
- 12th Pass
8d
Customer Service Representative
U.S. Pharmacopeia - India Private LTD —Hyderabad, Telangana
- Night shift
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid time off
- Flexible schedule
Quick apply
Customer Service Team Leader
DAZN —Hyderabad, Telangana
- Weekend availability
- Customer service
- Microsoft Office
- Team management
Customer Service Associate
V-HUB IT Consulting Services —Hyderabad, Telangana
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
6d
IT Customer Service Associate
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Customer service
- English
Customer Service Associate (CSA)
VHUB IT CONSULTING SERVICES LIMITED —Ranga Reddy District, Telangana
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
6d
Customer Service Representative
Callhealth pvt services limited —Gachibowli, Hyderabad, Telangana
- ₹15,000 - ₹18,000 a month
- Weekend availability
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
14d
Customer Care Representative
Impleo consulting —Hyderabad, Telangana
- ₹19,000 - ₹27,000 a month
- Call employer
- Customer service
- English
- 12th Pass
- Commuter assistance
- Paid time off
Quick apply
Customer Service Representative & Service Advisor
MOTOMILE —Hyderabad, Telangana
- ₹9,365.59 - ₹20,000.00 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
12d
Member Benefits & Support Coordinator
ITSERVE Alliance —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
5d
Customer Relationship Associate
INSTATAIL PRODUCTS PRIVATE LIMITED —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
10d
Customer Support Associate
unifyCX —Hyderabad, Telangana
- CRM software
- Software troubleshooting
- Customer service
Quick apply
6d
Customer Service New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Organizational skills
12d
Customer Service Representative - India
Foundever —Hyderabad, Telangana
- Rotational shift
- English
- 12th Pass
- Bachelor's degree

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Technical Support Representative (Customer Support)

Arrowsight Private Limited
Hyderabad, Telangana

Quick apply

Job details

Permanent | Fresher | Full-time
₹25,000 - ₹40,000 a month
8 hours ago

Benefits

Provident Fund
Health insurance
Paid time off
Paid sick time

Qualifications

Software troubleshooting
Customer service
CCTV
English
Technical support
Bachelor's degree
Typing

Full job description

Under general supervision, Technical Support Representatives will provide technical and network problem resolution to end-users (Internal and external customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting audit related hardware issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

· Deliver service and support to end-users using email, and remote control software, or other relevant means

· Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

· Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

· Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, CCTV hardware, Arrowsight applications and more;

· Research required information using available resources;

· Follow standard processes and procedures;

· Identify and escalate priority issues per Client specifications;

· Redirect problems to appropriate resource;

· Accurately process and record support transactions using a computer and designated tracking software (Currently Team Support);

· Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

· Organize ideas and communicate oral messages appropriate to listeners and situations;

· Follow up and make scheduled call backs to customers where necessary;

· Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

· Ability to write clearly and accurately in English;

· Demonstrated proficiency in typing and grammar;

· Knowledge of relevant software computer applications and equipment;

· Knowledge of customer service principles and practices;

· Effective listening skills;

· Willingness to co-operate with others and work to the greater good;

· Multi-tasking capabilities;

Competencies:

· Exemplary Attendance and Punctuality

· Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.

· Focuses and guides self and team members in accomplishing work objectives.

· Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.

· Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

· Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.

· Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.

· Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.

· Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

· Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.

· Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.

· Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

· Must be able to sit for long periods of time

· Position requires use of headset/microphone

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in telangana

Technical Support Representative (Customer Support)

Customer Service Team Leader

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Customer Service Representative - India

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