hyderabad telangana call center manager Jobs – 127 Open Jobs Today

Operations / Senior Operations Manager, Amazon
ASSPL - Haryana - C77 —Hyderabad, Telangana
- Full-time
- Management
- Analysis skills
- Bachelor's degree
9d
Procure-to-Pay (Accounts Payable) Customer Support Manager
Qualcomm —Hyderabad, Telangana
- Finance
- Master's degree
- Bachelor's degree
GTO- APro - Assistant Manager - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Management Trainee
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Product Delivery Associate - Contact Center Admin
JPMorganChase —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
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Team Manager, AR
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Analysis skills
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- Paid holidays
- Paid sick time
Quick apply
9d
Sales Team Leader
Atiya healthcare pvt ltd —Hyderabad, Telangana
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
BD Marketing Manager
Digital Mojo —Banjara Hills, Hyderabad, Telangana
- ₹4,20,000 - ₹8,00,000 a year
- Full-time
- English
- In-person
- AI
- Health insurance
- Cell phone reimbursement
Quick apply
3d
Financial Counsellor - Uppal
Ankura Hospital for Women & Children - Uppal —Hyderabad, Telangana
- ₹30,000 - ₹40,000 a month
- Email
- English
- Bachelor's degree
- Computer skills
- Health insurance
- Paid sick time
Quick apply
Specialist Manager - Internal Communications - Growth & Purpose - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Office
- Project management
21h
Manager - Trust and Safety - WFM
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- PMP
- English
- Bachelor's degree
Quick apply
Site Administrative Assistant
IBA —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Administrative experience
Customer Service Representative
The U.S. Pharmacopeia (USP) —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid time off
- Flexible schedule
Customer Service Representative
U.S. Pharmacopeia - India Private LTD —Hyderabad, Telangana
- Night shift
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid time off
- Flexible schedule
Quick apply
Sales Team Lead
Atiya Healthcare Pvt ltd —Hyderabad, Telangana
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Specialist - Middle Office Client Services
Franklin Templeton Investments —Hyderabad, Telangana
- Email
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
10d
Project Management Associate
IntouchCX —Hyderabad, Telangana
- Full-time
- Customer service
- 12th Pass
- Analysis skills
Program Manager (Support Expert Committee activities)
U.S. Pharmacopeia - India Private LTD —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Access
- PMP
- Paid time off
Quick apply
MT- HRO- Call Centre
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Data Center Engineering Operations, Data Center Engineering Operations
ADSIPL - Telangana —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Operations / Senior Operations Manager, Amazon

ASSPL - Haryana - C77 -
Hyderabad, Telangana

Apply Now

Job details

Full-time
9 days ago

Qualifications

Management
Supply chain
Logistics
Analysis skills
Bachelor's degree
Kaizen
Communication skills

Full job description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are hiring an Operations / Senior Operations Manager for across miles for multiple locations.

We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.

Well-rounded leadership capabilities and people management skills.
Ability to adapt to evolving situations
Ability to work in ambiguous situations.
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Key job responsibilities

Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.
Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.
Ensure enough bandwidth in these sites for peak time volume management.
Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.
Conduct the performance appraisals of team members and mentor them for handling efficient operations.
Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.

A day in the life

Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc.
Lead daily stand ups, WBRs, MBRs and peak preparedness calls.
Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.
Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience.
Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.

Years of experience: 4+ years of experience in operations/Logistics/Supply chain

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or 2+ years of equivalent experience

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

call center manager jobs in hyderabad telangana

Operations / Senior Operations Manager, Amazon

Procure-to-Pay (Accounts Payable) Customer Support Manager

GTO- APro - Assistant Manager - Hyderabad

Management Trainee

Product Delivery Associate - Contact Center Admin

Team Manager, AR

Sales Team Leader

BD Marketing Manager

Financial Counsellor - Uppal

Specialist Manager - Internal Communications - Growth & Purpose - Hyderabad

Manager - Trust and Safety - WFM

Site Administrative Assistant

Customer Service Representative

Customer Service Representative

Sales Team Lead

Specialist - Middle Office Client Services

Project Management Associate

Program Manager (Support Expert Committee activities)

MT- HRO- Call Centre

Data Center Engineering Operations, Data Center Engineering Operations

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BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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