Ramapuram Chennai Tamil Nadu Customer relations Jobs – 267 Open Jobs Today

Customer Service Manager
HARTING (India) Private Limited —Chennai, Tamil Nadu
- Customer service
- Project management
Quick apply
Patient Relation Executive
imperial Diagnostics —T Nagar, Chennai, Tamil Nadu
- ₹30,000 - ₹35,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
- Health insurance
Quick apply
Customer Relation Manager (CRM)
PRR TRAVELS —Anna Nagar, Chennai, Tamil Nadu
- ₹20,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Relations Executive( CRE) - RA PURAM
Hiring Manufacturing company —Chennai, Tamil Nadu
- ₹16,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Bachelor's degree
- In-person
Quick apply
Area Manager -Quick Commerce, GSF Last Mile
ASSPL - Tamil Nadu —Chennai, Tamil Nadu
- Weekend availability
- Bachelor's degree
- Leadership
- Flexible schedule
Employee Service Manager, APAC
IGT —Chennai, Tamil Nadu
- Microsoft Excel
- Human resources
- AI
6d
Jr Customer Service Executive - Provisioning & Configuration
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Project management
- Computer networking
9d
Senior Analyst
Barclays —Chennai, Tamil Nadu
- Administrative experience
- Analysis skills
- Communication skills
8d
Guest Relations Executive
Neurealm (Formerly GS Lab | GAVS) —Chennai, Tamil Nadu
- ₹19,413.37 - ₹49,714.22 a month
- Part-time
- Hospitality
- Customer service
- Front desk
Quick apply
Manager - Management Reporting
HSBC Global Services Limited —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- MBA
Senior Analyst
Société Générale —Chennai, Tamil Nadu
- Master's degree
- Project management
- Bachelor's degree
Lead Business Analyst
Barclays —Chennai, Tamil Nadu
- Agile
- Banking
- Negotiation
FCS Senior Analyst
Barclays —Chennai, Tamil Nadu
- Administrative experience
- Analysis skills
- Communication skills
Accountant & Customer Handling Executive
Navami Shipping Service Private Limited —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Accounting
- Health insurance
- Cell phone reimbursement
Quick apply
Performance Insights Analyst
Barclays —Chennai, Tamil Nadu
- SQL
- Machine learning
- Python
9h
Sea Logistics Customer Care Specialist
Kuehne+Nagel —Chennai, Tamil Nadu
- Microsoft Office
- Communication skills
FCS people leader AVP
Barclays —Chennai, Tamil Nadu
- Banking
Assistant Manager
Petrofac —Chennai, Tamil Nadu
- Hybrid work
- Oracle
- Customer service
- English
Customer Relation Executive - (Motor Insurance)
Shrinithi insurance broking —Purasawalkam, Chennai, Tamil Nadu
- ₹9,642.85 - ₹20,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Cell phone reimbursement
Quick apply
Liquidity Risk Reporting - Analyst
Barclays —Chennai, Tamil Nadu
- Microsoft Excel
- Administrative experience
- Presentation skills

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Customer Service Manager

HARTING (India) Private Limited -
Chennai, Tamil Nadu

Quick apply

Job details

Qualifications

EDI
Customer service
Lead generation
Project management

Full job description

Primary Skill:

Functional objectives
Provide the highest level of sales support, opportunity generation and customer service by using strong
customer satisfaction focus and relationship building skills. Also support the Sales and Marketing teams through
lead generation and qualification in order to ensure continued sales growth, market penetration, customer
retention, winning new customers, sales of new products and overall increase in HARTING Value Added.
Supports all local and regional activities in relation to Customer Service
Is responsible for:
Process & Order Handling.
Responsible for customer Order booking and Order processing via all mediums (EDI, smartEDI, eShop, OCR and
hard copy), verification of data and customer confirmations
Responsible to delivery of the products as per the agreed deadlines.
Responsble for order reveiw process in cordination with the respective stakeholders to avoid non conformities w.r.t
to the deliver and servie level.
Provide full sales support through enquiry, quotation and follow up processes w.r.t customer requiremetns and cost
determination.
Tender preparation
Responsible to support in the document preparation for the Tender preparation in coordination with the sales team
Ensuring all the relevant details are shared as per the specific deadline considering all the cost aspects with the
updated catalog price and lead time.
Responsible for the implementation of price policy w.r.t local subsidiary along with Management and Sales.
Support in validation of Legal contract and to ensure the terms and conductions are mapped to protect the interest of
the organization
After Sales Support
Responsible to address all customer order related queries.
Responsible for Complaints handling, liaising with related internal departments for quality/warehouse issues
Return shipment processing and administration of related credits
Administration of repair and replacement process
Pro-active customer satisfaction measurement
processing of credit notes and replacements.
Digital Transformation / eBusiness .
Actively promoting eShop, digital sales tools and processes internally and externally, ie. for customers and potential
customers
Customer support and maintenance.
Responsible to main the Customer database and develop strategy to retain customers and acquire New customers.
Support the field sales with pre and post processing of customer visits. Accompanying the field sales on selected
customer visits.
To develop relevant customer service policy to have smoot and transparent support and services.
Ensure the customer satisfaction through high quality level and responses.
To evaluate the customer satisfaction level through visits , survey
Responsible to research about new customers through third party customer validation.
To monitor the customer billing to ensure the compliance w.r.t margin level.

Roles and Responsibility:
10+ years of experience in customer service, ideally with experience in leading a local Customer Service
organization.
Preferably working in a medium-sized manufacturing company.
Building and developing a local customer service team.
Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to
customer service.
Profound knowledge of the customer service landscape, including customer needs, key market developments and
strategic options.
Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to
customer service.
Excellent interpersonal skills and ability to manage and align stakeholders, including customers, suppliers, and
internal teams and management.
both orally and in writing.

Quick apply

Refine Your Search

customer relations jobs in ramapuram chennai tamil nadu

Customer Service Manager

Patient Relation Executive

Customer Relation Manager (CRM)

Customer Relations Executive( CRE) - RA PURAM

Area Manager -Quick Commerce, GSF Last Mile

Employee Service Manager, APAC

Jr Customer Service Executive - Provisioning & Configuration

Senior Analyst

Guest Relations Executive

Manager - Management Reporting

Senior Analyst

Lead Business Analyst

FCS Senior Analyst

Accountant & Customer Handling Executive

Performance Insights Analyst

Sea Logistics Customer Care Specialist

FCS people leader AVP

Assistant Manager

Customer Relation Executive - (Motor Insurance)

Liquidity Risk Reporting - Analyst

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