Kolkata West Bengal Quality analyst Jobs – 146 Open Jobs Today

Quality Analyst For US Healthcare Process
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Microsoft Office
- Analysis skills
Quick apply
Junior Software Quality Analyst
ZINFI Technologies —Kolkata, West Bengal
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Quality Analyst – International Telecom Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- English
- Analysis skills
- AI
Financial Analyst
ITAG Business Solutions —Kolkata, West Bengal
- Email
App Analyst
Intrasoft Technologies Limited —Gariahat, Kolkata, West Bengal
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Research
- Agile
- In-person
Quick apply
8d
Senior Quality Analyst (Manual & Automation)
Tech Exactly —Kolkata, West Bengal
- Full-time
- Walk-in
- Software troubleshooting
- SQL
- Organizational skills
- Flexible schedule
Business Analyst
Ergode —Kolkata, West Bengal
- Analysis skills
- Bachelor's degree
- Communication skills
Quick apply
Management trainee record to report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Senior Quality Analyst / Team Lead
innofied —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Agile
- Flexible schedule
Business Analyst Consultant
Sundew —Kolkata, West Bengal
- Full-time
- Presentation skills
- Bachelor's degree
- AI
Management Trainee, Record to Report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
7d
TELE SALES QUALITY ANALYST
TELEMINDS INFOTECH PRIVATE LIMITED —Kolkata, West Bengal
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
- Paid sick time
Quick apply
Specialist - HRO - Payroll & Benefits 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
7d
Manual Tester
innofied —New Town, Kolkata, West Bengal
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Flexible schedule
AM - I2C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
IN_Associate_Power BI_Data & Analytics_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Azure
- Master's degree
- SQL
Active Directory
Tata Consultancy Services —Kolkata, West Bengal
- Bachelor's degree
Senior Data Analyst
MOL Information Technology —Salt Lake, Kolkata, West Bengal
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Engineering
- Master's degree
- SQL
Principal Analyst
MOL Information Technology —Salt Lake, Kolkata, West Bengal
- ₹15,00,000 - ₹24,00,000 a year
- Full-time
- English
- Bachelor's degree

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Quality Analyst For US Healthcare Process

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

English
Microsoft Office
Analysis skills
Quality assurance
Medical billing
Leadership
Billing
Communication skills

Full job description

Quality Analyst

Job description.

If Interested share your resume at [email protected]

PURPOSE OF THE POSITION

The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes.

The QA monitors work quality, provides actionable feedback, and partners with operations and training teams to drive performance improvements and reduce error rates. This role serves as a key checkpoint in the quality lifecycleensuring claims are handled accurately and efficiently, supporting timely revenue recovery for our clients.

RESPONSIBILITIES

Quality Assurance & Performance Monitoring

Audit a daily sample of billers' case transcripts.
Document audit results in a standardized tracker and ensure
completeness and consistency of findings.
Identify patterns and recurring errors from audit results and escalate major discrepancies or compliance risks to Team Leads or Ops Managers.
Collaborate with TLs and Trainers to align on recurring issues and plan targeted coaching or refresher training sessions.
Support calibration sessions to maintain scoring alignment with
client and operational leads.
Provide clear and structured feedback to specialists based on audit results.
Handle QA-related inquiries, audit appeals, validate audit logic,
and update feedback if necessary.

Reporting & Insights

Prepare QA summaries for client-facing decks and internal reviews as needed;
Generate and analyze daily, weekly, or ad hoc QA reports to provide insights on team quality trends and process bottlenecks; Flagoutliers, productivity-to-quality gaps, and compliance risks in collaboration with Operations and Training.

Cross-Functional Collaboration

Partner with Trainers and Operations to conduct joint root cause analysis and process refinement.
Participate in internal syncs, updates, or policy briefings to stay aligned with client expectations, s
upport internal and external calibration sessions and provide QA representation in client or compliance reviews.

JOB REQUIREMENT

Fluent in English (C1 level or above), with strong communication and leadership skills.
Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
Be detail-oriented with strong analytical skills; Proficient skills with MS Office and Google Drive.
Minimum of 1 year experience in healthcare AR, revenue cycle, or medical billing, with at least 1 year in a leadership role (external candidate).
In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).
Strong analytical, decision-making, and problem-solving skills.
Comfortable using billing systems, claim portals, and productivity monitoring tools.
Ability to thrive in a fast-paced, client-driven environment.
Able to work on Holidays is preferable.

Quick apply

Refine Your Search

quality analyst jobs in kolkata west bengal

Quality Analyst For US Healthcare Process

Junior Software Quality Analyst

Quality Analyst – International Telecom Support (WFO, Kolkata)

Financial Analyst

App Analyst

Senior Quality Analyst (Manual & Automation)

Business Analyst

Management trainee record to report

Senior Quality Analyst / Team Lead

Business Analyst Consultant

Management Trainee, Record to Report

Specialist - HRO - Payroll & Benefits 4A

TELE SALES QUALITY ANALYST

Specialist - HRO - Payroll & Benefits 4B

Manual Tester

AM - I2C

IN_Associate_Power BI_Data & Analytics_Advisory_Kolkata

Active Directory

Senior Data Analyst

Principal Analyst

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