Technopark, Thiruvananthapuram, Kerala Support engineer Jobs – 164 Open Jobs Today

IT Technical Support Engineer - Remote
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- English
- Work from home
Quick apply
IT Operations Coordinator
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
IT Support & Hardware Engineer
PromptTech Global —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Food provided
Quick apply
22h
Computer Hardware & Network Engineer
Codeapps Technology Pvt Ltd —Thiruvananthapuram, Kerala
- ₹12,000 - ₹20,000 a month
- Full-time
- Windows
- Driving
- In-person
Quick apply
8d
Cloud Data Engineer – GCP(100% Remote)- India
VGreen Technology Solutions (VGreenTEK) —Thiruvananthapuram, Kerala
- ₹1,20,000 - ₹1,50,000 a month
- Remote
- DevOps
- SQL
Quick apply
Project Engineer
Energyfox Consultants Pvt Ltd —Pattom, Thiruvananthapuram, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
- Commuter assistance
- Flexible schedule
Quick apply
6d
Embedded Linux Engineer– Intern
TXR ACADEMY —Kazhakoottam, Thiruvananthapuram, Kerala
- From ₹8,000 a month
- Full-time
- Software development
- Linux
- In-person
- Work from home
- Flexible schedule
Quick apply
14d
Lead Mobile Release Engineer
Elixr Labs —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- DevOps
- AWS
Maintanence Supervisor (Hotel Industry)
Gokulam Grand Kovalam —Kovalam, Kerala
- From ₹23,000 a month
- Full-time
- Civil engineering
- Inventory control
- Electrical experience
- Food provided
Quick apply
9d
AI Engineer
aiAvenu, inc. —Thiruvananthapuram, Kerala
- Remote
- Master's degree
- Databases
- Analysis skills
Quick apply
Senior Solution Engineer
IDEAS AND INNOVATION SQUARED TECHNOLOGIES —Thiruvananthapuram, Kerala
Tester II - Software Testing
UST Global —Thiruvananthapuram, Kerala
- APIs
- Agile
3d
Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Thiruvananthapuram, Kerala
- Software troubleshooting
- Windows
- Diploma
Quick apply
Lead I - Production Support
UST Global —Thiruvananthapuram, Kerala
- Full-time
- Azure
- SQL
- Analysis skills
8d
Service Delivery Engineer(L1)
Gemini Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Software troubleshooting
- Customer service
- DevOps
1d
OCI Engineer
UST Global —Thiruvananthapuram, Kerala
- Oracle
AWS L2 Support Engineer – Amazon Workspace
UST Global —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
TC-CS-CDR-EDR-Staff
EY —Thiruvananthapuram, Kerala
- Communication skills
Test Engineer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
ELV Engineer
Crossgen Technologies Private Limited —Thiruvananthapuram, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Computer networking
- IT
- Health insurance
Quick apply

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IT Technical Support Engineer - Remote

TRUTECH INFORMATION TECHNOLOGIES LLC
Kazhakuttam, Kerala

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Microsoft Windows Server
TCP
Microsoft Outlook
Software troubleshooting
English
Windows
Technical support
Firewall
DHCP
IT support
DNS
Network support
Organizational skills
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

This is a full-time work-from-home position.
We are an IT services and solutions provider based in Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.
Our back office will focus on all our sales, customer service, operations & remote IT support.
All our current clients are based in UAE.
Work timing: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off)

ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.

Responsibilities:

Monitoring & responding to client's IT support requests on time.
Monitoring & replying to helpdesk & support emails & inquiries.
Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer).
Diagnose software, networking, or hardware issues and fix them remotely.
Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM.
Monitor and maintain Antivirus and Email security under a support contract.
Coordinating with on-site support team to fix issues and provide top-notch support service to clients.
Track & Monitor ongoing jobs & support.
Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information.
Preparing BOQ/SOW & reports as required.
Managing & compiling job reports.
Processing of all jobs with accuracy and timeliness.
Understand & resolve customer requirements/issues and close tickets within time.
Maintaining good client relations & ensuring a high level of Client satisfaction.
Responding to complaints/suggestions from customers and giving after-sales support.
Increase Company reputation with quality on-time support & services.
Timely Invoice to the clients in coordination with the sales & finance department.

Required Technical Skills:

Remote IT Support & Helpdesk experience.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares.

Other Required Skills:

Good Knowledge of IT Technologies & products.
Good written & oral command of the English Language is a must.
Excellent phone & email communication skills.
The capacity to work well on your own or in a team.
Ability to manage your time and plan your day effectively.
Min 3 years of IT Support Experience in a similar job role.
Demonstrated track record of performance and commitment.
Cool-tempered and able to handle rejection.
Good organizational skills.
Ability to hit deadlines and work under pressure.
Can easily adapt to new environments.

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s):

IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings?

Experience:

Remote IT Support: 3 years (Required)
Desktop/Laptop Support: 3 years (Required)
Basic Network support: 3 years (Required)
Windows server support: 3 years (Required)
MAC Support: 3 years (Preferred)
Firewall Support: 3 years (Preferred)
Telephone & Email Communication: 3 years (Required)
outlook support: 3 years (Required)
Help Desk Ticketing System: 2 years (Required)
backup system: 3 years (Preferred)

Language:

English (Read/Write/Speak) (Required)

Work Location: Remote

Quick apply

Refine Your Search

support engineer jobs in technopark, thiruvananthapuram, kerala

IT Technical Support Engineer - Remote

IT Operations Coordinator

IT Support & Hardware Engineer

Computer Hardware & Network Engineer

Cloud Data Engineer – GCP(100% Remote)- India

Project Engineer

Embedded Linux Engineer– Intern

Lead Mobile Release Engineer

Maintanence Supervisor (Hotel Industry)

AI Engineer

Senior Solution Engineer

Tester II - Software Testing

Customer Support Engineer

Lead I - Production Support

Service Delivery Engineer(L1)

OCI Engineer

AWS L2 Support Engineer – Amazon Workspace

TC-CS-CDR-EDR-Staff

Test Engineer (f/m/d)

ELV Engineer

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