Job Summary
Planner is responsible for managing internal manufacturing of components and final assemblies leveraging ERP system and using extended planning horizons such that manufacturing can occur as scheduled; resource and capacity issues become visible with sufficient lead-time to define and manage on-time completion of work orders. This position will be responsible for interfacing with intercompany business units for order acknowledgements, sales contract review, delivery status etc.
Primary Responsibilities
- Manage intercompany sales orders (NSO): Order Management process steps from order entry through to delivery shipment of product to customer
- Manage sales order on-time delivery and communicate of order changes/delays to concern stake holders
- Develop priorities and communicate support functions while taking an active role in problem resolution as required.
- Review and release work orders per the system demand, manage the system recommended messages, as well as maintain work order dates that adhere to the metrics of the organization.
- Expedite work orders through production process as required. Execute production dispatch activities. Generate ERP Dispatch Reports and manage shop scheduling and optimization.
- Manage all WIP and resolution of WIP aging issues. Analyze and implement corrective actions for all Job Closure variances outside the required tolerance.
- Development of weekly and monthly shipment plan and co-ordination of shipment activities
- Comply with all NOV Company, departmental and HSE procedures and policies.
Facility Responsibilities
- Lead daily production meetings with relevant stakeholders.
- Attend Weekly/Monthly status calls with customers
- Review material shortages and work with Buyer to resolve shortages between CPO material plans and actual manufacturing needs.
- Commit all items and release Work Orders for in-house production and OSP per MRP.
- Monitor work-in-process and status work orders and maintain estimated completion dates in the system
- Manage ERP exceptions and system generated messages.
- Maintain and manage list of Orders that have risk to on time delivery.
- Reason out and understand order / shipment issues, and resolve.
- Timely and clear communication and follow through from issue identification to closure.
- Communicate clearly with the customer, warehouse, team members, Customers, logistics partners and across Order Management
- Conduct open order review meeting with team members
- Escalate issues and potential resolutions to Management as appropriate.
- Timely coordination with engineering, manufacturing, purchase, quality and management
- Perform work such that a perpetual state of audit readiness is maintained.
- Participate in internal audits as required.
Metric Accountabilities
- On-Time Delivery
- Customer Satisfaction
Education & Experience Qualifications
- Bachelor’s degree or MBA preferred with emphasis in business administration, project management or engineering
- Minimum 7 years’ experience in planning function
- Excellent communications skills with all stakeholders, including the customer, sales, warehouse, transportation, order management, and purchasing teams
- Experience with using MRP systems, such as Oracle, including generating reports from ERP systems.
- Experience solving complex problems, has problem solving skills Proficient in use of Microsoft Office suite of products.
- English speaking and writing needs to at a proficient level.
- Needs to be able to work independently
- Strong time management and analytical skills.
Behavioral Competencies
- Demonstrates strong ownership of responsibilities and accountability for achieving project milestones, ensuring on-time delivery.
- Communicates clearly and proactively, fostering teamwork, cross-functional collaboration, and transparency to achieve shared objectives.
- Approaches problems systematically, leveraging data and insights to make sound, evidence-based decisions.
- Efficiently plans and prioritizes tasks, managing multiple projects and resources to meet deadlines and quality standards.
- Anticipates stakeholder needs, maintains strong customer relationships, and ensures timely and accurate information flow to support satisfaction and trust.
- Responds effectively to changing priorities, project dynamics, and business environments with flexibility and a positive attitude.
Technical Competencies
- Skilled in Material Requirement Planning (MRP) and ERP systems (E.g Oracle)
- Strong demand forecasting and data analysis capabilities
- Good understanding about operations planning, scheduling, and capacity management
- Coordinates effectively across supply chain, procurement, and production team
- Applies Lean or continuous improvement principles to optimize efficiency
- Monitors KPIs and prepares accurate operational reports
- Identifies risks and develops contingency or recovery plans
- Ensures planning documentation and processes comply with standards and policies
- Proficient in use of Microsoft Office suite of products
