howrah west bengal customer support representative Jobs – 42 Open Jobs Today

Management Trainee - I2C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Finance
Quick apply
Customer Support Representative – International Chat Process (English) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance
Customer Support Representative
Cybertoss —Shrirampur, West Bengal
- ₹8,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Social media management
- Paid time off
Back Office Executive / Customer Service Representative
Trust Enterprise —Garia, Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Cell phone reimbursement
- Flexible schedule
Quick apply
Customer Service Representative - Driver Support
RidenRoll —Kolkata, West Bengal
- Bilingual
- CRM software
- Spanish
Quick apply
Ecommerce Customer Care Executive – Kalyani
Fusion CX —Block B, Kolkata, West Bengal
- Urgently hiring
- English
- Microsoft Office
- Bachelor's degree
Back Office Executive
Fashion World Garments Pvt Ltd —Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Commercial Project Manager – Kolkata
Siemens —Kolkata, West Bengal
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Delivery Operations Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Associate
Pemlix Technology Solutions —Brace Bridge, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- In-person
- Communication skills
Quick apply
Sales Representative
Lamda Infotech Private Limited —Dam Dam, West Bengal
- From ₹5,000 a month
- Hybrid work
- Business development
- Presentation skills
- Driving
- Cell phone reimbursement
- Flexible schedule
Quick apply
2d
Territory Business Manager - Siliguri
AstraZeneca —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
4d
Technical Helpdesk Specialist
Innover —Kolkata, West Bengal
- Full-time
- Software troubleshooting
- Windows
- Analysis skills
Inside Sales Representative
Accenture —Kolkata, West Bengal
- Full-time
- Management
- Communication skills
- Negotiation
Sales Specialist
PerkinElmer —Kolkata, West Bengal
- Microsoft Excel
- Word processing
- Computer literacy
3d
Field Sales Representative
TheroHeal Marketed By Hosco Pvt Ltd —Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Travel
- Health insurance
- Paid time off
Quick apply
Services Project IAPAC
Continental —Kolkata, West Bengal
- Online application

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As a Chat Process Executive, you’ll be responsible for managing multiple chat interactions simultaneously, providing accurate product or service information,…

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Management Trainee - I2C

Genpact India Pvt. Ltd. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

Accounts receivable
Economics
Customer service
English
Finance
Master's degree
Bachelor's degree
MA
Corporate finance
ARM
BA
Accounting

Full job description

Specialist - F&A - I2C

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Management Trainee Collections We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities: - In this role you will be responsible for all the activities related to Deduction Dispute & Collection domain. - This includes the collection of invoices and the management of all related processes dispute identification and resolution account reconciliation credit balance disposition and unclaimed property administration. - The Debt Collector will effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. - Review and analyze customer deductions to identify discrepancies and resolve issues in a timely manner - Communicate with customers sales team and other internal departments to gather necessary information and documentation for deduction resolution - Monitor and track open deductions to ensure timely resolution and minimize financial impact - Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution - Ability to balance trouble shoot and resolve recurring or occasional bottlenecks - Effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. - Receive notification for reimbursement and perform acceptability analysis within threshold

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management

Language

English

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

F&A - I2C

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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customer support representative jobs in howrah west bengal

Management Trainee - I2C

Customer Support Representative – International Chat Process (English) – Kolkata, India

Customer Support Representative

Back Office Executive / Customer Service Representative

Customer Service Representative - Driver Support

Ecommerce Customer Care Executive – Kalyani

Back Office Executive

Commercial Project Manager – Kolkata

Delivery Operations Senior Analyst

Customer Support Associate

Sales Representative

Territory Business Manager - Siliguri

Technical Helpdesk Specialist

Inside Sales Representative

Sales Specialist

Field Sales Representative

Services Project IAPAC

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